Referral Candy & Affiliate
All reviews
Great support from our Account manager. Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.
Thank you so much! I really appreciate your feedback. :) -Jelson
Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!
Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie
Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.
Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :) -Val
Great assistance, polite and even if my english is not so perfect. Referral Candy works perfectly and has a lot of nice features.
It has been a pleasure assisting you today. Feel free to reach out anytime. -Benz
Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :) -Jelson
The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!
We're glad to hear your feedback! We're just here if you need us! - Jon
helpful support got us through a technical issue. jon was great and walked us through the issue step by step
Thanks for the review! If you need help, just let us know - Jon
Hi Hannah, Thank you so much! You have been really helpful. Short and easy! I appreciate this. Amazing customer support !!! Have a good day and hopefully see you soon when I struggle.Best Mo
Thank you very much for the feedback! If you need help, we're just here - Hannah
Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.
Thank you so much for this great feedback! :) - Cris
Katherine and the rest of their customer service team are always timely in responding and helping in answering any questions/fixing any issues.
I am really glad that I was able to help fix the issues you were facing. Feel free to reach out anytime you need help. - Katherine
Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you
Pleasure is mine. :) Thank you for writing a review. - Mardie
Just downloaded this app. Katherine has been great at helping me set everything up. Looking forward to the referrals coming in!
We're also excited to see those referrals! Thank you for this review. - Katherine
Very kind and fast support. I was directly invited to a zoom meeting, where i got explained everything perfectly! Thank You very much and keep up the great work!
Glad to have assisted you with your concerns, and thanks for the review. -Benz
Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!
Thank you so much for this incredible review, I really appreciate it. -Jon
Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.
We're very glad you're happy with us and our app! If you need help, just let us know - Cris
We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!
Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris
Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.
Thank you for writing a review and for the feedback. I really appreciate it. :) - Jelson
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.
Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek
Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!
You're welcome and thanks for the review! Feel free to reach out to us if you have further questions - JC
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