Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#912
All reviews
Rating Breakdown
Feb. 1, 2022
Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.
Thanks for the compliment! If you need further help, just let us know! - Derek
Feb. 1, 2022
App works great and customer service is really really strong. Anytime have a question there is fast and complete follow-up and circling back to back sure everything is answered and working correctly. Highly recommend!
We're glad to hear that you're happy with our app and service! Reach out any time! - Val
Jan. 31, 2022
Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!
We're glad Katherine was able to help! - Tom
Jan. 31, 2022
The APP has been working great for our store. Also their customer service has been great whenever we had an issue.
Thank you so much for the review! - Jon
Jan. 31, 2022
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
Jan. 31, 2022
So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.
Thank you for the kind words. I'll be sure to let JC know! - Tom
Jan. 28, 2022
Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!
If you need further help on your campaign, we're here for you! - Cris
Jan. 28, 2022
Referral Candy was super easy to set up and kick your referral program into high gear. Highly recommend scheduling a call after you sign up. Referral candy has given us extra thousands in sales per month. Definitely worth the money.
We're glad to hear you find value in our app! Reach out any time! - Derek
Jan. 28, 2022
Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.
Thanks so much for the review! Feel free to reach out if you have other questions - Jelson
Jan. 27, 2022
We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.
Thank you for five stars! Reach out any time! - JC
Jan. 27, 2022
The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!
Thank you for your kind words. Lorraine will be delighted to hear this! - Tom
Jan. 26, 2022
I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.
Thanks so much for the review! Feel free to reach out - Lorraine
Jan. 25, 2022
Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.
We're glad Caye was able to help! - Tom
Jan. 25, 2022
Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!
Thanks so much! Glad I could help. — Katherine
Jan. 25, 2022
Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze
Thank you so much for the review! Reach out any time! — Katherine
Jan. 25, 2022
Caye is really helpful with my concerns, she's very proactive in answering all my questions with much clarity.
Thanks for your kind review! I'll be sure to let Caye know! - Tom
Jan. 24, 2022
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie
Jan. 24, 2022
I had problems with integration but with excellent help and service from Caye, it was solved within no time.
Glad to be of service! If you have any concerns, just let us know. - Caye
Jan. 23, 2022
Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!
We're glad Caye was able to help! - Tom
Jan. 21, 2022
We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!
Thank you for your kind words. Cris will be delighted to hear it! - Tom