Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,451
chart
#1,317
All reviews
Review RSS Feed
Feb. 24, 2022
Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.
Thanks so much for the kind words! If you have any concerns, just let us know. - JC
Feb. 23, 2022
Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
Feb. 22, 2022
The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help ! But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)
We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want to try us again in the future, just let us know.
Feb. 17, 2022
Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!
Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine
Feb. 16, 2022
Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.
Thanks so much for the review! For anything else about the platform, we're here for you! - Jon
Feb. 15, 2022
I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.
Glad to be of service! If you need further help, just let us know - Cris
Feb. 11, 2022
We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.
We're excited for you too! If you have questions, just let us know - Mardie
Feb. 10, 2022
Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!
Happy to be of service! Feel free to reach out! - Lorraine
Feb. 15, 2022
It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)
Thanks so much for the review! If you need further help, just let us know - Cris
Feb. 9, 2022
Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.
We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine
Feb. 8, 2022
The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.
Thanks for the review! Reach out any time - JC
Feb. 6, 2022
Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.
Thanks for the review! We're glad Jon was able to help! - Tom
Feb. 2, 2022
I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.
We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris
Feb. 1, 2022
Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.
Thanks for the compliment! If you need further help, just let us know! - Derek
Jan. 31, 2022
Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!
We're glad Katherine was able to help! - Tom
Jan. 31, 2022
The APP has been working great for our store. Also their customer service has been great whenever we had an issue.
Thank you so much for the review! - Jon
Jan. 31, 2022
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
Jan. 31, 2022
So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.
Thank you for the kind words. I'll be sure to let JC know! - Tom
Jan. 27, 2022
We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.
Thank you for five stars! Reach out any time! - JC
Jan. 27, 2022
The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!
Thank you for your kind words. Lorraine will be delighted to hear this! - Tom