Referral Candy & Affiliate

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!

Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze

Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.

I had problems with integration but with excellent help and service from Caye, it was solved within no time.

We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.

Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!