All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2022

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - JC

5 / 5 Share

Jan. 20, 2022

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)

Store

Joe'y

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for leaving us a review! We're glad that we were able to help! — Tom

5 / 5 Share

Jan. 19, 2022

Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom

4 / 5 Share

Jan. 19, 2022

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much! Glad I could help. — Val

5 / 5 Share

Aug. 3, 2022

Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie

5 / 5 Share

Jan. 18, 2022

Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.

Store

ABIYA

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your feedback! If you have more questions, we're here for you - Cris

5 / 5 Share

Jan. 18, 2022

Katherine's customers service is amazing! I love the referral candy team! They are so helpful in navigating how to run a successful campaign.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We love you too! If you need further help, we're just here, waiting for you - Katherine

5 / 5 Share

Jan. 18, 2022

Great app and really helpful team. They helped me to make all theme customizations I needed very fast.

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your kind words. If you need further help, just let us know - Lorraine

5 / 5 Share

Jan. 18, 2022

Intuitive app and very easy to set up. Katharine was quick to respond on support Questions too. Thanks!!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help - Katherine

5 / 5 Share

Jan. 18, 2022

Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! Reach out any time! - Katherine

5 / 5 Share

Jan. 15, 2022

Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom

5 / 5 Share

Jan. 13, 2022

The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Jan. 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Store

Epycure

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're always there to help! Feel free to let us know if you need further assistance! - Cris

5 / 5 Share

Jan. 6, 2022

Great customer service, the app is very easy to use, I had an issue with the email list and the referral code I had a lady by the name of Katherine helped really well, she stayed with me for nearly 30 minutes if not more. thank you for the support it helps when you start a new business.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! Feel free to reach out - Katherine

5 / 5 Share

Jan. 5, 2022

Mardie helped me perfectly with transitioning from WooCommerce to Shopify! The app also works very well, I would definitely recommend it.

Store

Savvy

Using app

23 days

Total reviews

7

Average rating

4.9

Developer Reply

Glad to help! If you have any concerns, just let us know. - Mardie

5 / 5 Share

Jan. 3, 2022

Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!

Store

Praep

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! - Tom

5 / 5 Share

Dec. 30, 2021

Very Good Feelings in the whole communication process! Very Best Backstage Service! The function is very powerful, will certainly help me do bigger and better business!

Store

Anewow

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - JC

5 / 5 Share

Dec. 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to help! Reach out any time! - Valerie

4 / 5 Share

Dec. 27, 2021

Response time was fast. Lorraine was very helpful! Different options were suggested and given which is critical when making a decision.

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine

5 / 5 Share

Dec. 23, 2021

Very helpful support team, I chatted with their support agent Dwight a few times and was very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Dwight