Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Referral marketing: run a referral program & affiliate program
Rating
4.9
Feedback
1,481
Reviews
Chart
#369
Shopify

All reviews

5 / 5 Share
Feb. 24, 2022

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Store Using app Total reviews Average rating
Whisky-Me 10 months 3 5.0
Developer Reply

Thanks so much for the kind words! If you have any concerns, just let us know. - JC

5 / 5 Share
Feb. 23, 2022

Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too

Store Using app Total reviews Average rating
TiendaKeto.es About 1 hour 10 5.0
Developer Reply

Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz

3 / 5 Share
Feb. 22, 2022

The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help ! But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)

Store Using app Total reviews Average rating
Les Petits Savonneurs 11 days 1 3.0
Developer Reply

We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want to try us again in the future, just let us know.

5 / 5 Share
Feb. 17, 2022

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Store Using app Total reviews Average rating
Butter & Crust 9 days 6 3.7
Developer Reply

Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine

5 / 5 Share
Feb. 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Store Using app Total reviews Average rating
Ocean Bottle Store 4 months 4 5.0
Developer Reply

Thanks so much for the review! For anything else about the platform, we're here for you! - Jon

5 / 5 Share
Feb. 15, 2022

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

Store Using app Total reviews Average rating
MyCozmo 12 days 4 5.0
Developer Reply

Glad to be of service! If you need further help, just let us know - Cris

5 / 5 Share
Feb. 11, 2022

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

Store Using app Total reviews Average rating
Box Of Hugs London Over 4 years 1 5.0
Developer Reply

We're excited for you too! If you have questions, just let us know - Mardie

5 / 5 Share
Feb. 10, 2022

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

Store Using app Total reviews Average rating
ergonofis Over 2 years 9 5.0
Developer Reply

Happy to be of service! Feel free to reach out! - Lorraine

5 / 5 Share
Feb. 15, 2022

It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)

Store Using app Total reviews Average rating
SAKURA WADA 5 days 2 5.0
Developer Reply

Thanks so much for the review! If you need further help, just let us know - Cris

5 / 5 Share
Feb. 9, 2022

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

Store Using app Total reviews Average rating
CardioMiracle 6 months 4 5.0
Developer Reply

We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine

5 / 5 Share
Feb. 8, 2022

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Store Using app Total reviews Average rating
SPACETALK AU 8 months 2 5.0
Developer Reply

Thanks for the review! Reach out any time - JC

5 / 5 Share
Feb. 6, 2022

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

Store Using app Total reviews Average rating
Fanlawnaments 3 months 1 5.0
Developer Reply

Thanks for the review! We're glad Jon was able to help! - Tom

5 / 5 Share
Feb. 2, 2022

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Store Using app Total reviews Average rating
Casa Figlia 1 day 2 5.0
Developer Reply

We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris

5 / 5 Share
Feb. 1, 2022

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Store Using app Total reviews Average rating
PrimeFish Seafood Co. About 22 hours 4 5.0
Developer Reply

Thanks for the compliment! If you need further help, just let us know! - Derek

5 / 5 Share
Jan. 31, 2022

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

Store Using app Total reviews Average rating
mini bloom About 1 year 1 5.0
Developer Reply

We're glad Katherine was able to help! - Tom

4 / 5 Share
Jan. 31, 2022

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

Store Using app Total reviews Average rating
FMF Racing 6 months 3 4.7
Developer Reply

Thank you so much for the review! - Jon

5 / 5 Share
Jan. 31, 2022

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

Store Using app Total reviews Average rating
Kwee-Jack Fish Co. LLC 2 months 4 4.5
Developer Reply

Thanks so much! Glad I could help. - Jon

5 / 5 Share
Jan. 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind words. I'll be sure to let JC know! - Tom

5 / 5 Share
Jan. 27, 2022

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

Store Using app Total reviews Average rating
Crooze Australia 3 days 6 5.0
Developer Reply

Thank you for five stars! Reach out any time! - JC

5 / 5 Share
Jan. 27, 2022

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

Store Using app Total reviews Average rating
eteeshop Almost 2 years 3 5.0
Developer Reply

Thank you for your kind words. Lorraine will be delighted to hear this! - Tom

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