Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
Feedback
1,407
Reviews
Chart
#342
Shopify

All reviews

5 / 5 Share
Jan. 15, 2022

Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.

Store Using app Total reviews Average rating
Be Well by Kelly 8 days 5 5.0
Developer Reply

Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom

5 / 5 Share
Jan. 13, 2022

The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!

Store Using app Total reviews Average rating
FitVille 1 day 5 5.0
Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share
Jan. 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Store Using app Total reviews Average rating
Epycure About 1 month 6 5.0
Developer Reply

We're always there to help! Feel free to let us know if you need further assistance! - Cris

5 / 5 Share
Jan. 3, 2022

Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!

Store Using app Total reviews Average rating
Praep About 2 months 4 5.0
Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! - Tom

5 / 5 Share
Dec. 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

Store Using app Total reviews Average rating
POPbeauty About 2 months 1 5.0
Developer Reply

We're glad to help! Reach out any time! - Valerie

5 / 5 Share
Dec. 23, 2021

Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect

Store Using app Total reviews Average rating
EMKE 3 months 10 4.6
Developer Reply

We're glad Caye was able to help! - Tom

5 / 5 Share
Dec. 21, 2021

good support - great help and right away available. it looks like we found a good referral program..

Store Using app Total reviews Average rating
Lavyl.shop 43 minutes 3 4.0
Developer Reply

Thanks so much! Glad I could help. — Benz

4 / 5 Share
Dec. 16, 2021

Stats are not very complete and it is hard to follow your perfs. But the support is super reactive. Katherine was really helpful ! I wanted to make some changes on the app and she helped me a lot ! Thanks !

Store Using app Total reviews Average rating
The Trust Society 7 months 5 4.8
Developer Reply

We appreciate and value your feedback! If you have any concerns, just let us know. - Katherine

5 / 5 Share
Dec. 16, 2021

I just started to use this app so I'm still not sure how much it could be effective but I'm hoping it will work well for our business! When I had some questions about how the app works, Jelson and Benz explained it so well. The customer service is pretty impressive!

Store Using app Total reviews Average rating
Rena's Recipe 5 days 12 5.0
Developer Reply

Thanks for your kind review! I'll be sure to let Jelson and Benz know! - Tom

5 / 5 Share
Dec. 15, 2021

The app is great, still haven't seen how customers react. But their customer service is amazing! They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)

Store Using app Total reviews Average rating
JuvaBun 20 days 9 5.0
Developer Reply

We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek

5 / 5 Share
Dec. 13, 2021

Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!

Store Using app Total reviews Average rating
Apothia About 1 month 5 4.2
Developer Reply

Thanks so much for the review! Reach out any time! - Mardie

5 / 5 Share
Dec. 13, 2021

The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.

Store Using app Total reviews Average rating
Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share
Dec. 10, 2021

We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!

Store Using app Total reviews Average rating
Ktchn Apothecary Over 1 year 5 4.2
Developer Reply

We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon

5 / 5 Share
Dec. 8, 2021

The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!

Store Using app Total reviews Average rating
Alphard Golf USA 3 months 3 5.0
Developer Reply

Thank you so much for the review! — Dwight

5 / 5 Share
Dec. 7, 2021

I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.

Store Using app Total reviews Average rating
Beach Access 4 days 5 4.8
Developer Reply

We're glad JC was able to help! - Tom

3 / 5 Share
Dec. 6, 2021

Terrible deal for store owners. On top of the $50/month, they take 5% commission on the next THREE orders for each referred customer (it's in the fine print). Say your average order value is $100. You'll pay them $15 for each referral. Why would I do this when there are plenty of apps that charge a flat rate of $50/month. Or when I can pay FB ads $5 to acquire a new customer? You'll also have to factor in the cost of referral discounts (assuming 10% coupons for referred and referrer, $100 AOV, that's another $20 in cost. Your app looks well thought out, but please reconsider your revenue model.

Store Using app Total reviews Average rating
Reveil 7 minutes 22 3.4
Developer Reply

Hey there, I appreciate you taking the time to leave us a review, and for saying ReferralCandy is a well thought out product. I noticed you were browsing our pricing page and can see how it may have caused a misunderstanding. I would love the opportunity to get your thoughts on how we can better present our pricing offers, as well as clear up any confusion. Our team will reach out to arrange a call at your convenience. - Jaime R.

4 / 5 Share
Dec. 3, 2021

Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.

Store Using app Total reviews Average rating
Ölich About 23 hours 6 4.8
Developer Reply

Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon

5 / 5 Share
Dec. 2, 2021

Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.

Store Using app Total reviews Average rating
Dr. Buzby's ToeGrips for Dogs Over 4 years 2 5.0
Developer Reply

Thanks for the review! If you need further help, just let us know! - Mardie

5 / 5 Share
Dec. 1, 2021

Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend

Store Using app Total reviews Average rating
Cyber Craft 12 days 4 5.0
Developer Reply

We're glad Benz and Hannah was able to help! - Tom

5 / 5 Share
Nov. 29, 2021

Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.

Store Using app Total reviews Average rating
Better by Less 3 months 3 5.0
Developer Reply

Thanks so much! Glad I could help. — Jelson

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