Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,450
chart
#1,317
All reviews
Dec. 13, 2021
Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!
Thanks so much for the review! Reach out any time! - Mardie
Dec. 13, 2021
The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.
Using app
About 3 years
Total reviews
1
Average rating
5.0
We're glad Benz was able to help! - Tom
Dec. 10, 2021
We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!
We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon
Dec. 8, 2021
The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!
Thank you so much for the review! — Dwight
Dec. 7, 2021
I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.
We're glad JC was able to help! - Tom
Dec. 6, 2021
Terrible deal for store owners. On top of the $50/month, they take 5% commission on the next THREE orders for each referred customer (it's in the fine print). Say your average order value is $100. You'll pay them $15 for each referral. Why would I do this when there are plenty of apps that charge a flat rate of $50/month. Or when I can pay FB ads $5 to acquire a new customer? You'll also have to factor in the cost of referral discounts (assuming 10% coupons for referred and referrer, $100 AOV, that's another $20 in cost. Your app looks well thought out, but please reconsider your revenue model.
Hey there, I appreciate you taking the time to leave us a review, and for saying ReferralCandy is a well thought out product. I noticed you were browsing our pricing page and can see how it may have caused a misunderstanding. I would love the opportunity to get your thoughts on how we can better present our pricing offers, as well as clear up any confusion. Our team will reach out to arrange a call at your convenience. - Jaime R.
Dec. 3, 2021
Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.
Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon
Dec. 2, 2021
Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.
Thanks for the review! If you need further help, just let us know! - Mardie
Dec. 1, 2021
Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend
We're glad Benz and Hannah was able to help! - Tom
Nov. 29, 2021
Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.
Thanks so much! Glad I could help. — Jelson
Nov. 24, 2021
We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.
We're here for you if you need further help. You can always reach out to us! - Mardie
Nov. 24, 2021
Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!
Thanks so much for the feedback! If you need help again, just let us know - Cris
Nov. 24, 2021
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight
Nov. 23, 2021
Jon was extremely helpful and available. Thanks to him I will managed to get my referral programm ready :) Léonore
We're glad to be of help in launching your referral program! If you have any concerns, just let us know. - Jon
Nov. 23, 2021
Jon was very helpful and answered all of my questions very quickly. I would recommend this app to any Shopify store owner.
Thank you for the recommendation! Reach out any time! - Jon
Nov. 16, 2021
Best support in the world!! The app is also very intuitive to use and user-friendly to integrate. Nothing bad to say about it!
We're so honored to hear of your feedback! If you need any assistance, just let us know! - Lorraine
Nov. 15, 2021
We used this App to help build our database of customers and have already had our first referral within less than a week of setting up.
So glad to hear of your feedback! If you have any concerns, just let us know. - Jon
Nov. 10, 2021
Excellent Experience and Top Customer Support. Keep on developing features please! Like name sharing which is directly integrated at the checkout page
Thanks for your kind review! I'll be sure to let Caye know! - Tom
Nov. 10, 2021
Benz assisted us for around 6 hours over chat and zoom call trying to figure out how to implement the referral link into the new Klaviyo. We're very grateful for her help and patience.
We're glad Benz was able to help! - Tom
Nov. 6, 2021
Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!
Thank you for your kind words. Cris will be delighted to hear it! - Tom