All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

Oct. 22, 2021

Great app and very simple to use! Thanks Jon for the great customer service and recommendations on custom settings.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your kind review! I'll be sure to let Jon know! - Tom

4 / 5 Share

Oct. 22, 2021

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Karen will be delighted to hear it! - Tom

5 / 5 Share

Oct. 22, 2021

helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.

Store

O'Douds

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Jon was able to help! - Tom

4 / 5 Share

Oct. 21, 2021

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie

5 / 5 Share

Oct. 14, 2021

amazing customer service and great app! thank you to katherine for her amazing service. would recommend to other stores

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Katherine

4 / 5 Share

Oct. 14, 2021

Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Jon

5 / 5 Share

Oct. 13, 2021

Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!

Using app

10 months

Total reviews

18

Average rating

4.9

Developer Reply

Thanks so much for the feedback! I'll definitely let Cris and Mardie know! - Derek

5 / 5 Share

Oct. 12, 2021

Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your kind review! I'll be sure to let Hannah know! - Tom

5 / 5 Share

Oct. 8, 2021

This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Oct. 6, 2021

JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.

Store

BRAUZZ.

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the kind words. Feel free to reach out! - JC

5 / 5 Share

Oct. 5, 2021

Love the ease of setting this up, when I did have a question, Dwight was quick to respond - even in the early hours of the night. thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Dwight was able to help! - Tom

5 / 5 Share

Oct. 4, 2021

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback! Feel free to refer us to other merchants! ✌

4 / 5 Share

Oct. 1, 2021

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

Store

6AM RUN

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the kind words! I'll definitely let Valerie know - Derek

5 / 5 Share

Sept. 28, 2021

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Reach out any time! - Derek

5 / 5 Share

Sept. 27, 2021

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're glad Mardie was able to help! - Tom

5 / 5 Share

Sept. 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! Reach out any time! - Jon

5 / 5 Share

Sept. 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

5 / 5 Share

Sept. 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Store

Blue

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

4 / 5 Share

Sept. 23, 2021

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

Store

LIFFT

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 23, 2021

This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.

Using app

17 days

Total reviews

2

Average rating

3.5