All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2021

Cris was a superstar helping me get set up today! She went above and beyond to overcome a few issues to get set up on Klaviyo and Bold.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! Glad we were able to help you out with the integrations. Reach out any time! - Cris

5 / 5 Share

Nov. 3, 2021

Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.

Using app

30 days

Total reviews

11

Average rating

4.5

Developer Reply

Thanks so much for the review! Reach out any time! - Lorraine

5 / 5 Share

Nov. 1, 2021

Had some questions/issues with Referral Candy's integration with S Loyalty. Benz was an amazing help and very patient as she walked me through process step-by-step. Thank you so much again!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Benz know! - Tom

5 / 5 Share

Oct. 28, 2021

we are highly recommend this app and their costumer support team. Dwight was very helpful answering all our questions quickly, Thanks!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! Always happy to be of assistance! - Dwight

5 / 5 Share

Oct. 28, 2021

Muy buen soporte. La verdad es que me han atendido al momento y se han preocupado todo el tiempo del estado de la configuración. Gracias Dwight!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Oct. 27, 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Store

Vibe

Using app

7 months

Total reviews

13

Average rating

4.5

Developer Reply

Thank you for five stars! Reach out any time! - Dwight

5 / 5 Share

Oct. 27, 2021

Still setting up Referal Candy but we are very higlty recommend their costumer support, Benz was super helpful Thanks

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Benz

5 / 5 Share

Oct. 27, 2021

Great app so far. Thanks Caye for helping us set everything up and troubleshooting our issues! Prompt responses and great support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Caye know! - Tom

5 / 5 Share

Oct. 22, 2021

Great app and very simple to use! Thanks Jon for the great customer service and recommendations on custom settings.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your kind review! I'll be sure to let Jon know! - Tom

4 / 5 Share

Oct. 22, 2021

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Karen will be delighted to hear it! - Tom

5 / 5 Share

Oct. 22, 2021

helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.

Store

O'Douds

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Jon was able to help! - Tom

4 / 5 Share

Oct. 21, 2021

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie

5 / 5 Share

Oct. 14, 2021

amazing customer service and great app! thank you to katherine for her amazing service. would recommend to other stores

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Katherine

4 / 5 Share

Oct. 14, 2021

Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Jon

5 / 5 Share

Oct. 13, 2021

Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!

Using app

10 months

Total reviews

18

Average rating

4.9

Developer Reply

Thanks so much for the feedback! I'll definitely let Cris and Mardie know! - Derek

5 / 5 Share

Oct. 12, 2021

Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your kind review! I'll be sure to let Hannah know! - Tom

5 / 5 Share

Oct. 8, 2021

This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Oct. 6, 2021

JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.

Store

BRAUZZ.

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the kind words. Feel free to reach out! - JC

5 / 5 Share

Oct. 5, 2021

Love the ease of setting this up, when I did have a question, Dwight was quick to respond - even in the early hours of the night. thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Dwight was able to help! - Tom

5 / 5 Share

Oct. 4, 2021

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback! Feel free to refer us to other merchants! ✌