All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 1, 2021

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

Store

6AM RUN

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the kind words! I'll definitely let Valerie know - Derek

5 / 5 Share

Sept. 28, 2021

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Reach out any time! - Derek

5 / 5 Share

Sept. 27, 2021

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're glad Mardie was able to help! - Tom

5 / 5 Share

Sept. 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! Reach out any time! - Jon

5 / 5 Share

Sept. 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

5 / 5 Share

Sept. 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Store

Blue

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

4 / 5 Share

Sept. 23, 2021

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

Store

LIFFT

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 23, 2021

This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.

Using app

17 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 22, 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Store

Baken

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Sept. 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're glad Katherine and Benz was able to help! - Tom

5 / 5 Share

Sept. 21, 2021

I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris

5 / 5 Share

Sept. 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Store

Recess

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Sept. 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

5 / 5 Share

Sept. 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Mardie

5 / 5 Share

Sept. 9, 2021

Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're glad to be of service! - Benz

5 / 5 Share

Sept. 7, 2021

The customer service is very good, and Dwight is patient to answer my questions and help us deal with them

Using app

15 days

Total reviews

10

Average rating

4.7

Developer Reply

Thank you for five stars! Reach out any time! - Dwight

5 / 5 Share

Sept. 2, 2021

This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you liked our app and the support! Reach out any time! - Derek

5 / 5 Share

Aug. 31, 2021

It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help - Caye

5 / 5 Share

Aug. 27, 2021

Jelson is very helpful and patient on helping me to solve my issue, the app works pretty good, thanks so much for your help!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Jelson