All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

Sept. 22, 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Store

Baken

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Sept. 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're glad Katherine and Benz was able to help! - Tom

5 / 5 Share

Sept. 21, 2021

I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris

5 / 5 Share

Sept. 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Store

Recess

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Sept. 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

5 / 5 Share

Sept. 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Mardie

5 / 5 Share

Sept. 9, 2021

Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're glad to be of service! - Benz

5 / 5 Share

Sept. 7, 2021

The customer service is very good, and Dwight is patient to answer my questions and help us deal with them

Using app

15 days

Total reviews

9

Average rating

4.7

Developer Reply

Thank you for five stars! Reach out any time! - Dwight

5 / 5 Share

Sept. 2, 2021

This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you liked our app and the support! Reach out any time! - Derek

5 / 5 Share

Aug. 31, 2021

It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help - Caye

5 / 5 Share

Aug. 27, 2021

Jelson is very helpful and patient on helping me to solve my issue, the app works pretty good, thanks so much for your help!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Jelson

5 / 5 Share

Aug. 24, 2021

Katherine was amazing in helping me optimize this app for our brand!! The support is greatly appreciated. P.s. KATHERINE IS THE BEST!!

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. Katherine will be delighted to hear it! - Tom

5 / 5 Share

Aug. 24, 2021

Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Jon

5 / 5 Share

Aug. 20, 2021

Super Smooth, Easy to user and just works. Great Support as well - we were able to scale this feature very quickly with their inputs on how to get the maximum out of the app.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! If you have any concerns, just let us know - Derek

5 / 5 Share

Aug. 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

5 / 5 Share

Aug. 19, 2021

We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.

Using app

12 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for five stars! Reach out any time! - Benz

5 / 5 Share

Aug. 18, 2021

Customer service is great!! Quick and fast assistance. Thank you JC for all your help in assisting me to set up :)

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2021

Customer support is great and helped me resolve my query straight away! Thanks to Karen for the 5-star support

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

We're glad Karen was able to help! - Tom

4 / 5 Share

Aug. 20, 2021

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call. Hope to hear from you. — Derek.