All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Nov. 10, 2021

Excellent Experience and Top Customer Support. Keep on developing features please! Like name sharing which is directly integrated at the checkout page

Using app

Over 1 year

Total reviews

10

Average rating

4.5

Developer Reply

Thanks for your kind review! I'll be sure to let Caye know! - Tom

5 / 5 Share

Nov. 10, 2021

Benz assisted us for around 6 hours over chat and zoom call trying to figure out how to implement the referral link into the new Klaviyo. We're very grateful for her help and patience.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Nov. 6, 2021

Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Cris will be delighted to hear it! - Tom

5 / 5 Share

Nov. 5, 2021

Cris was a superstar helping me get set up today! She went above and beyond to overcome a few issues to get set up on Klaviyo and Bold.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! Glad we were able to help you out with the integrations. Reach out any time! - Cris

5 / 5 Share

Nov. 4, 2021

Talked to JC in customer support. Fast replies and uncomplicated help! Definitely would recommend the services

Store

SkoshAB

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Nov. 3, 2021

great job valerie tysm really did an incredible job helping me navigate referral candy and advised me

Store

SHADES

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Valerie know! - Derek

5 / 5 Share

Nov. 3, 2021

Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.

Using app

4 months

Total reviews

9

Average rating

4.3

Developer Reply

Thanks so much for the review! Reach out any time! - Lorraine

5 / 5 Share

Nov. 2, 2021

JC was very very helpful in getting us onboarded. He presented all of the features in a clear and concise way and was patient when I had any questions about the platform. Thanks JC

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad JC was able to help! - Tom

5 / 5 Share

Nov. 1, 2021

Had some questions/issues with Referral Candy's integration with S Loyalty. Benz was an amazing help and very patient as she walked me through process step-by-step. Thank you so much again!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Benz know! - Tom

4 / 5 Share

Oct. 28, 2021

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers. If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey

5 / 5 Share

Oct. 28, 2021

we are highly recommend this app and their costumer support team. Dwight was very helpful answering all our questions quickly, Thanks!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! Always happy to be of assistance! - Dwight

5 / 5 Share

Oct. 28, 2021

Muy buen soporte. La verdad es que me han atendido al momento y se han preocupado todo el tiempo del estado de la configuración. Gracias Dwight!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Oct. 27, 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Store

Vibe

Using app

8 months

Total reviews

16

Average rating

4.5

Developer Reply

Thank you for five stars! Reach out any time! - Dwight

5 / 5 Share

Oct. 27, 2021

Still setting up Referal Candy but we are very higlty recommend their costumer support, Benz was super helpful Thanks

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Benz

5 / 5 Share

Oct. 27, 2021

Great app so far. Thanks Caye for helping us set everything up and troubleshooting our issues! Prompt responses and great support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Caye know! - Tom

5 / 5 Share

Oct. 27, 2021

Everything good. Great Service. (Y) Thank you Cris for helping us out via E-Mail. Greetings from Germany

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Cris was able to help! - Tom

5 / 5 Share

Oct. 27, 2021

Still setting up RC but JC & Caye have been super helpful and patient while we ask our myriad of questions. If your looking for an affordable and easy solution to reward your customers or to reward your promoters/influencers then take a look at RC. Setup is easy, Merchant proof. We also like the Klaviyo integration. thank you for your onboarding support RC :-)

Using app

8 months

Total reviews

14

Average rating

4.7

Developer Reply

Thank you for your kind words. JC, Caye and Hannah will be delighted to hear this! - Tom

5 / 5 Share

Oct. 27, 2021

Great app, great customer service, JC was very helpful answering all my questions, thank you for your patience!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Oct. 22, 2021

Great app and very simple to use! Thanks Jon for the great customer service and recommendations on custom settings.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your kind review! I'll be sure to let Jon know! - Tom

4 / 5 Share

Oct. 22, 2021

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. Karen will be delighted to hear it! - Tom