Referral Candy & Affiliate
All reviews
Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!
Thank you for your kind words! If you need assistance, just let us know. - Mardie
Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!
Thanks so much! We're glad to be of service! - Benz
The customer service is very good, and Dwight is patient to answer my questions and help us deal with them
Thank you for five stars! Reach out any time! - Dwight
This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.
We're glad to hear you liked our app and the support! Reach out any time! - Derek
It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.
Thanks so much! Glad I could help - Caye
Jelson is very helpful and patient on helping me to solve my issue, the app works pretty good, thanks so much for your help!
Thanks so much! Glad I could help. — Jelson
Katherine was amazing in helping me optimize this app for our brand!! The support is greatly appreciated. P.s. KATHERINE IS THE BEST!!
Thank you for your kind words. Katherine will be delighted to hear it! - Tom
Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.
Thank you for five stars! Reach out any time! - Jon
Super Smooth, Easy to user and just works. Great Support as well - we were able to scale this feature very quickly with their inputs on how to get the maximum out of the app.
Thank you very much for the awesome review! If you have any concerns, just let us know - Derek
Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!
Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.
We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.
Thank you for five stars! Reach out any time! - Benz
Customer service is great!! Quick and fast assistance. Thank you JC for all your help in assisting me to set up :)
Thank you for your kind words. JC will be delighted to hear it! - Tom
Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.
Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call. Hope to hear from you. — Derek.
I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this. Thanks again :)
Super awesome! Thanks for the review. Just reach out any time. - Derek
Wonderful support by Benz. She gave fast response and was very helpful providing all the information we asked.
We're glad Benz was able to help! - Tom
Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.
Thank you for the kind words! Just let us know if you need any help - Mardie
Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!
Thanks so much! Glad I could help. — Katherine
Great. Thanks guys. Great product and service. Katherine is awesome and helpful. Hats off to Referral Candy.
Thank you for five stars! Reach out any time! - Karen
Dwight was very helpful. He walked us through the whole process in a nice flow which was easy to understand
Thanks for your kind review! I'll be sure to let Dwight know! - Derek
Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind. Thank you!
Thank you for the kind words! I'll definitely let the team know - Dwight
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