All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2021

Katherine was amazing in helping me optimize this app for our brand!! The support is greatly appreciated. P.s. KATHERINE IS THE BEST!!

Using app

About 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words. Katherine will be delighted to hear it! - Tom

5 / 5 Share

Aug. 24, 2021

Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Jon

5 / 5 Share

Aug. 20, 2021

Super Smooth, Easy to user and just works. Great Support as well - we were able to scale this feature very quickly with their inputs on how to get the maximum out of the app.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the awesome review! If you have any concerns, just let us know - Derek

5 / 5 Share

Aug. 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

5 / 5 Share

Aug. 19, 2021

We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.

Using app

12 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for five stars! Reach out any time! - Benz

5 / 5 Share

Aug. 18, 2021

Customer service is great!! Quick and fast assistance. Thank you JC for all your help in assisting me to set up :)

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2021

Customer support is great and helped me resolve my query straight away! Thanks to Karen for the 5-star support

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

We're glad Karen was able to help! - Tom

4 / 5 Share

Aug. 20, 2021

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

Using app

2 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call. Hope to hear from you. — Derek.

5 / 5 Share

Aug. 17, 2021

I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this. Thanks again :)

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Super awesome! Thanks for the review. Just reach out any time. - Derek

5 / 5 Share

Aug. 13, 2021

Wonderful support by Benz. She gave fast response and was very helpful providing all the information we asked.

Using app

7 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

4 / 5 Share

Aug. 11, 2021

Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the kind words! Just let us know if you need any help - Mardie

5 / 5 Share

Aug. 10, 2021

Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!

Store

skoah

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Katherine

5 / 5 Share

Aug. 10, 2021

Great. Thanks guys. Great product and service. Katherine is awesome and helpful. Hats off to Referral Candy.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Karen

5 / 5 Share

Aug. 10, 2021

Dwight was very helpful. He walked us through the whole process in a nice flow which was easy to understand

Store

Qua

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! - Derek

5 / 5 Share

Aug. 10, 2021

Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind. Thank you!

Store

Yuool

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! I'll definitely let the team know - Dwight

4 / 5 Share

Aug. 5, 2021

We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.

Using app

29 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the review! If you need additional assistance, just let us know - Benz

5 / 5 Share

Aug. 4, 2021

app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to be of help! If you need help getting to know the app better, just let us know - Derek

5 / 5 Share

Aug. 3, 2021

Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.

5 / 5 Share

Aug. 1, 2021

The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.

5 / 5 Share

July 30, 2021

We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.