Referral Candy & Affiliate
All reviews
amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!
Thanks for the review! Reach out any time! - Derek
I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.
We're glad Mardie was able to help! - Tom
Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.
Thank you for the feedback! Reach out any time! - Jon
The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!
Thanks for your kind review! I'll be sure to let Jelson know! - Tom
I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!
This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.
Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.
Thanks so much! Glad I could help. — JC
Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!
We're glad Katherine and Benz was able to help! - Tom
I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!
Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris
I had some issues with setup and was able to speak to Dwight on Live Chat which resulted in him doing a video call with me. He was very helpful and was able to resolve all 3 of my problems in less than 10 mins. I've used other apps that I have taken days to get a response, this is the best customer service experience yet. Well done Dwight!
We're glad Dwight was able to help! - Tom
Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.
Thank you for your kind words. Dwight will be delighted to hear it! - Tom
Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!
Thanks for your kind review! I'll be sure to let Katherine know! - Tom
Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.
Thank you for your kind words. JC will be delighted to hear it! - Tom
Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!
Thank you for your kind words! If you need assistance, just let us know. - Mardie
Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!
Thanks so much! We're glad to be of service! - Benz
The customer service is very good, and Dwight is patient to answer my questions and help us deal with them
Thank you for five stars! Reach out any time! - Dwight
This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.
We're glad to hear you liked our app and the support! Reach out any time! - Derek
It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.
Thanks so much! Glad I could help - Caye
Jelson is very helpful and patient on helping me to solve my issue, the app works pretty good, thanks so much for your help!
Thanks so much! Glad I could help. — Jelson
Katherine was amazing in helping me optimize this app for our brand!! The support is greatly appreciated. P.s. KATHERINE IS THE BEST!!
Thank you for your kind words. Katherine will be delighted to hear it! - Tom
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