Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#912
All reviews
Rating Breakdown
Oct. 22, 2021
helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.
We're glad Jon was able to help! - Tom
Oct. 21, 2021
Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.
Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie
Oct. 21, 2021
Simple to use app. JC was very clear with his explanation and allowed us to understand the platform a lot better. Thanks!!
Thanks so much! Glad I could help. — JC
Oct. 20, 2021
我在北京工作为公司开发shopify的相关功能。使用了这个app 来帮助公司实现所需要的功能,连续三天跟referral candy的客服人员咨询了各种遇到的和我不太了解的细节,他们的客服回复很迅速,对我们的帮助很大,经常在跟JC沟通问题。非常感谢 mobile:18501080314
Thanks for your kind review! I'll be sure to let JC know! - Tom
Oct. 14, 2021
amazing customer service and great app! thank you to katherine for her amazing service. would recommend to other stores
Thank you for five stars! Reach out any time! - Katherine
Oct. 14, 2021
Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.
Thank you for your kind words! If you need assistance, just let us know. - Jon
Oct. 13, 2021
Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!
Thanks so much for the feedback! I'll definitely let Cris and Mardie know! - Derek
Oct. 12, 2021
Terrible app and even worse support. Discount codes do not work on the "new" shopify checkout, wasted 3 weeks waiting for a reply from support, coveniently in that time I was billed, only to be told they can help and ticket was closed.
Hi there, I apologize for this. Three weeks of back and forth conversations with our team is not a great experience. Regardless of how involved some of our processes are in order to provide you accurate responses, we could have done a better job. A refund is on it's way and I hope you can give us a chance to sort everything out. We've reached out to you and hope to hear back.
Oct. 12, 2021
Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.
Thanks for your kind review! I'll be sure to let Hannah know! - Tom
Oct. 8, 2021
This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.
We're glad Benz was able to help! - Tom
Oct. 6, 2021
Katherine was a great help today and answered all my questions. I appreciate the live chat option and Katherine was quick to respond and provided resources and links to help us get started. Thank you!
We're glad Katherine was able to help! If you have any concerns, just let us know. - Derek
Oct. 6, 2021
JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.
Thank you for the kind words. Feel free to reach out! - JC
Oct. 5, 2021
Love the ease of setting this up, when I did have a question, Dwight was quick to respond - even in the early hours of the night. thank you!
We're glad Dwight was able to help! - Tom
Oct. 4, 2021
Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!
Thank you so much for the feedback! Feel free to refer us to other merchants! ✌
Oct. 1, 2021
this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app
Thank you for the kind words! I'll definitely let Valerie know - Derek
Sept. 28, 2021
amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!
Thanks for the review! Reach out any time! - Derek
Sept. 28, 2021
This app help us to acquired many customers. When we have little questions and inquiry it to supports, they give the response so quickly. Thanks quickness and kindness my rep Dwight.
We're glad to hear you're happy with our app and the service! Reach out any time! - Dwight
Sept. 28, 2021
The customer service team is AWESOME!!!! Especially Benz, who spent about half an hour with me today explaining how different features work and assisting me to fix an issue for a customer of ours.
Thanks for your kind review! I'll be sure to let Benz know! - Tom
Sept. 27, 2021
I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.
We're glad Mardie was able to help! - Tom
Sept. 27, 2021
Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.
Thank you for the feedback! Reach out any time! - Jon