Referral Candy & Affiliate
All reviews
We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.
Thank you so much for the review! If you need additional assistance, just let us know - Benz
app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!
We're glad to be of help! If you need help getting to know the app better, just let us know - Derek
Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.
Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.
The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!
Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.
We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.
Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.
It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!
Thank you for your review. Let us know if you need help with the interface! - Caye
Hi, im unable to rate the app as of now but the team, especially JC, is really helpful and doing the best they can to answer all our questions.
Thank you so much for the review! Reach out any time if you need help :) — JC
Was trying to port our RC account from a platform to Shopify and Dwight was really helpful with it :) He was very prompt in following up and guide us whenever we need it! Will definitely refer other users to use RC as their support is superb :)
Thank you very much for the awesome review, I am glad I was able to help! - Dwight
Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.
Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.
we used this application to offer a sponsorship system to our customers. The customer service is really efficient.
Thanks for the review! Please reach out any time if there is anything else. - Bryan B.
Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!
It was my pleasure! Thanks for this review and please write to us any time! - Dwight
I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.
Many thanks again for the review and please feel free to write to us if there is anything else. - JC
The staff is helpful and nice. Dwight answered my questions quickly. Thanks a lot for the assistance.
Thanks for the review! Please reach out any time if there is anything else. - Dwight
Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!
Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.
Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.
Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.
We've only just signed up to Referral Candy and haven't had too much experience using the system yet but the support so far has been exceptional. Dwight has been incredibly helpful, thorough, and friendly. He did a fantastic job of explaining all of the features and functions to us in a way that was simple for us to understand. We're really looking forward to testing out Referral Candy over the next few weeks and learning more about it with Dwight's help.
We'll pass on your thanks to Dwight! And please - let us know how we can help, so we can earn that fifth star :) - Darren F
Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.
Thank you for leaving us such a kind review! - Jon D.
JC was very helpful with the multi-reward programme set up and answering my questions! Thank you very much :)
Thank you very much for the awesome review, I am glad I was able to help! - JC
Great app, and Jon is the man ;-) Had a few issues and he helped me super quickly and profesionally. <3
I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Jon D.
Mardie with support helped explain everything regarding approvals in terms we could understand. A+++
Very glad I was able to help. Thank you for the review! - Mardie
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