Referral Candy & Affiliate
All reviews
I just installed Referral Candy today, not very sure how it goes. But I would like to give a BIG THANKS to Derek, he's been so helpful. Your service deserves more than a 5 star. THANK YOU!
Thank you so much for the review! — Derek B.
Lorraine was extremely helpful in sorting a problem we were experiencing with Mailchimp. Thank you very much!
Thank you so much for the review! — Lorraine G.
Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.
I appreciate your kind words. Thank you and write to us any time! - Jon D.
Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.
Really appreciate your kind words. We'll share this with Karen! - Bryan B.
Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.
Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.
英語ですがセットアップも簡単にすることができます。紹介プログラムを手軽に始めるには良いアプリだと思います。サポートも迅速にチャット対応してくれてすぐにわからない点を解決してくれたので本当に助かりました。
よろしくお願いします。何か必要な場合はいつでもご連絡ください。 - Caye
Amazing app and even better support. These guys are out of the scale. Configuration has been very easy and the support helps me to take the most profit from the app
Thank you for your kind review! Feel free to reach out if you need any help. - Bryan B.
Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.
Thank you for your review. Let us know if you need help with the liquid code! - Darren F.
Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend
Thank you - and thank you for recommending us! - Darren F.
Convenient because you can customize the settings. Furthermore, the support system is also substantial. They will respond quickly and politely to your questions.
Thank you for your kind review! Let us know if you need any help. - Darren F.
Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!
Glad I could help - reach out any time if you need anything. - Derek B.
Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye
Really appreciate your kind words. We'll share this with Caye! - Darren
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Very glad I was able to help. Reach out any time if you need anything. - JC
Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!
Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.
We needed some help is setting up the referral program and got all the support in setting it up. Look forward to using this app now.
We appreciate the kind words. Reach out any time if you need help. - Jaime R.
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.
Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far
Thank you for five stars! Reach out any time! - Tomas K.
I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.
Thanks so much! Glad I could help. — Dwight S.
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