All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2021

Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.

5 / 5 Share

July 16, 2021

Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.

4 / 5 Share

July 12, 2021

We've only just signed up to Referral Candy and haven't had too much experience using the system yet but the support so far has been exceptional. Dwight has been incredibly helpful, thorough, and friendly. He did a fantastic job of explaining all of the features and functions to us in a way that was simple for us to understand. We're really looking forward to testing out Referral Candy over the next few weeks and learning more about it with Dwight's help.

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

We'll pass on your thanks to Dwight! And please - let us know how we can help, so we can earn that fifth star :) - Darren F

5 / 5 Share

July 7, 2021

Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us such a kind review! - Jon D.

5 / 5 Share

June 30, 2021

JC was very helpful with the multi-reward programme set up and answering my questions! Thank you very much :)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - JC

5 / 5 Share

June 30, 2021

Great app, and Jon is the man ;-) Had a few issues and he helped me super quickly and profesionally. <3

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Jon D.

5 / 5 Share

June 29, 2021

Mardie with support helped explain everything regarding approvals in terms we could understand. A+++

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Very glad I was able to help. Thank you for the review! - Mardie

5 / 5 Share

June 24, 2021

I just installed Referral Candy today, not very sure how it goes. But I would like to give a BIG THANKS to Derek, he's been so helpful. Your service deserves more than a 5 star. THANK YOU!

Using app

About 2 hours

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for the review! — Derek B.

5 / 5 Share

June 24, 2021

Lorraine was extremely helpful in sorting a problem we were experiencing with Mailchimp. Thank you very much!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! — Lorraine G.

5 / 5 Share

June 23, 2021

Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your kind words. Thank you and write to us any time! - Jon D.

5 / 5 Share

June 21, 2021

Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate your kind words. We'll share this with Karen! - Bryan B.

5 / 5 Share

June 21, 2021

Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.

5 / 5 Share

June 17, 2021

英語ですがセットアップも簡単にすることができます。紹介プログラムを手軽に始めるには良いアプリだと思います。サポートも迅速にチャット対応してくれてすぐにわからない点を解決してくれたので本当に助かりました。

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

よろしくお願いします。何か必要な場合はいつでもご連絡ください。 - Caye

5 / 5 Share

June 17, 2021

Amazing app and even better support. These guys are out of the scale. Configuration has been very easy and the support helps me to take the most profit from the app

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! Feel free to reach out if you need any help. - Bryan B.

5 / 5 Share

June 15, 2021

Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you kindly. All the best for your program! Jon D.

5 / 5 Share

June 15, 2021

Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Let us know if you need help with the liquid code! - Darren F.

5 / 5 Share

June 14, 2021

Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you - and thank you for recommending us! - Darren F.

5 / 5 Share

June 14, 2021

Convenient because you can customize the settings. Furthermore, the support system is also substantial. They will respond quickly and politely to your questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! Let us know if you need any help. - Darren F.

4 / 5 Share

June 14, 2021

Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.

Using app

About 2 years

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your review. We'll do our best to earn that fifth star! - Darren F.

5 / 5 Share

June 13, 2021

The app is very easy to install, and you can have it ready to go in few minutes. Additionally, the support team is very helpful and quick to respond. Really recommend!

Using app

11 days

Total reviews

17

Average rating

5.0

Developer Reply

Really appreciate this, thank you! - Darren F.