All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
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5 / 5 Share

July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Let us know if you need help with the interface! - Caye

5 / 5 Share

July 30, 2021

Hi, im unable to rate the app as of now but the team, especially JC, is really helpful and doing the best they can to answer all our questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Reach out any time if you need help :) — JC

5 / 5 Share

July 29, 2021

Was trying to port our RC account from a platform to Shopify and Dwight was really helpful with it :) He was very prompt in following up and guide us whenever we need it! Will definitely refer other users to use RC as their support is superb :)

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Dwight

5 / 5 Share

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

5 / 5 Share

July 28, 2021

we used this application to offer a sponsorship system to our customers. The customer service is really efficient.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Please reach out any time if there is anything else. - Bryan B.

5 / 5 Share

July 27, 2021

Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!

Store

Bazoo

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It was my pleasure! Thanks for this review and please write to us any time! - Dwight

5 / 5 Share

July 26, 2021

I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks again for the review and please feel free to write to us if there is anything else. - JC

5 / 5 Share

July 21, 2021

The staff is helpful and nice. Dwight answered my questions quickly. Thanks a lot for the assistance.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! Please reach out any time if there is anything else. - Dwight

5 / 5 Share

July 19, 2021

Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.

5 / 5 Share

July 16, 2021

Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.

4 / 5 Share

July 12, 2021

We've only just signed up to Referral Candy and haven't had too much experience using the system yet but the support so far has been exceptional. Dwight has been incredibly helpful, thorough, and friendly. He did a fantastic job of explaining all of the features and functions to us in a way that was simple for us to understand. We're really looking forward to testing out Referral Candy over the next few weeks and learning more about it with Dwight's help.

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

We'll pass on your thanks to Dwight! And please - let us know how we can help, so we can earn that fifth star :) - Darren F

5 / 5 Share

July 7, 2021

Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us such a kind review! - Jon D.

5 / 5 Share

June 30, 2021

JC was very helpful with the multi-reward programme set up and answering my questions! Thank you very much :)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - JC

5 / 5 Share

June 30, 2021

Great app, and Jon is the man ;-) Had a few issues and he helped me super quickly and profesionally. <3

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Jon D.

5 / 5 Share

June 29, 2021

Mardie with support helped explain everything regarding approvals in terms we could understand. A+++

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Very glad I was able to help. Thank you for the review! - Mardie

5 / 5 Share

June 24, 2021

I just installed Referral Candy today, not very sure how it goes. But I would like to give a BIG THANKS to Derek, he's been so helpful. Your service deserves more than a 5 star. THANK YOU!

Using app

About 2 hours

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for the review! — Derek B.

5 / 5 Share

June 24, 2021

Lorraine was extremely helpful in sorting a problem we were experiencing with Mailchimp. Thank you very much!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! — Lorraine G.

5 / 5 Share

June 23, 2021

Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your kind words. Thank you and write to us any time! - Jon D.

5 / 5 Share

June 21, 2021

Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate your kind words. We'll share this with Karen! - Bryan B.

5 / 5 Share

June 21, 2021

Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.