Referral Candy & Affiliate
Affiliate & referral marketing, all in one app
Rating
4.9
feedback
1,455
chart
#1,637
All reviews
Review RSS Feed
June 11, 2021
Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!
Glad I could help - reach out any time if you need anything. - Derek B.
June 10, 2021
Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye
Really appreciate your kind words. We'll share this with Caye! - Darren
June 8, 2021
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Very glad I was able to help. Reach out any time if you need anything. - JC
June 7, 2021
Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!
Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.
June 7, 2021
We needed some help is setting up the referral program and got all the support in setting it up. Look forward to using this app now.
We appreciate the kind words. Reach out any time if you need help. - Jaime R.
June 2, 2021
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.
June 1, 2021
Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far
Thank you for five stars! Reach out any time! - Tomas K.
May 28, 2021
I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.
Thanks so much! Glad I could help. — Dwight S.
May 27, 2021
Thank you to Dwight from the ReferralCandy team to helping us out quickly. App works seamlessly with our store. Looking forward to generating sales with our new referral program.
Thanks for your kind review! I'll be sure to let Dwight know! -Bryan B.
May 27, 2021
I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!
Thank you for five stars! Reach out any time! - Tomas K.
May 26, 2021
Just joined but the customer support is top notch! I'm excited to use this app. So easy to set up and beautiful right out the gate!!!
Thank you so much for the review! — Derek B.
May 26, 2021
Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!
Thank you for five stars! Reach out any time! - Lorraine G.
May 26, 2021
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
May 25, 2021
I'm using Referral Candy with Bold Subscriptions. It took a bit to get used to during the setup, but the customer support were attentive and helped me with all the integrations I needed setting up. Thanks Tom for your great work!
Glad to be able to help. Reach out if you have any questions! - Tomas K.
May 23, 2021
Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks
Glad to be able to help. Reach out if you have any questions! - Jaime R.
May 20, 2021
Lorraine was a great support. We are recently testing the app but until now it seems to work great. The support service is great too. Thanks
You're very welcome, and we'll share your thanks with Lorraine! -Bryan B.
May 20, 2021
Mardie was able to quickly help me with a situation and guide me in the right direction to resolve my issue.
Thank you for your kind words. Mardie will be delighted to hear it. -- Bryan B.
May 19, 2021
Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.
Thank you for the 5 stars! Reach out any time. -- Derek B.
May 18, 2021
Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.
Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.
May 18, 2021
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.