Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
Review RSS Feed
Aug. 18, 2021
Customer support is great and helped me resolve my query straight away! Thanks to Karen for the 5-star support
We're glad Karen was able to help! - Tom
Aug. 20, 2021
Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.
Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call. Hope to hear from you. — Derek.
Aug. 17, 2021
I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this. Thanks again :)
Super awesome! Thanks for the review. Just reach out any time. - Derek
Aug. 16, 2021
Great support by Jon Dolor! Very dedicated to helping us to run our first referral program in the most effective way.
Thank you for your kind words. Jon will be delighted to hear it! - Derek
Aug. 13, 2021
Wonderful support by Benz. She gave fast response and was very helpful providing all the information we asked.
We're glad Benz was able to help! - Tom
Aug. 11, 2021
Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.
Thank you for the kind words! Just let us know if you need any help - Mardie
Aug. 10, 2021
Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!
Thanks so much! Glad I could help. — Katherine
Aug. 10, 2021
Great. Thanks guys. Great product and service. Katherine is awesome and helpful. Hats off to Referral Candy.
Thank you for five stars! Reach out any time! - Karen
Aug. 10, 2021
Dwight was very helpful. He walked us through the whole process in a nice flow which was easy to understand
Thanks for your kind review! I'll be sure to let Dwight know! - Derek
Aug. 10, 2021
Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind. Thank you!
Thank you for the kind words! I'll definitely let the team know - Dwight
Aug. 9, 2021
Mardie was very helpful! she was able to help me with the issues i had and walk me through a few thing! Thanks
Thanks for your kind review! I'll be sure to let Mardie know! - Derek
Aug. 5, 2021
We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.
Thank you so much for the review! If you need additional assistance, just let us know - Benz
Aug. 4, 2021
The app is very useful and Mardie the customer support rep was very helpful and friendly in assisting me. I recommend this app
Thank you for five stars! Reach out any time! - Mardie
Aug. 4, 2021
app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!
We're glad to be of help! If you need help getting to know the app better, just let us know - Derek
Aug. 3, 2021
Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.
Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.
Aug. 2, 2021
I have not had a chance to use the app yet, but so far their customer service team has been great. I really appreciate this. I've tried other apps that have not had great customer service. Customer service is really important to me when I'm choosing an app.
Thank you for the review! If you have any concerns, just let us know - Derek
Aug. 2, 2021
Great customer service, hit me up in a couple of minutes. great service and easy to use. overall i am happy with the experience
Thank you for five stars! Reach out any time! - Jon D.
Aug. 1, 2021
The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!
Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.
July 30, 2021
We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.
Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.
July 30, 2021
It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!
Thank you for your review. Let us know if you need help with the interface! - Caye