All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2021

Hi, im unable to rate the app as of now but the team, especially JC, is really helpful and doing the best they can to answer all our questions.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Reach out any time if you need help :) — JC

5 / 5 Share

July 30, 2021

Very easy and straightforward integration with our store's website, and Caye was being extremely helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Caye

5 / 5 Share

July 29, 2021

Was trying to port our RC account from a platform to Shopify and Dwight was really helpful with it :) He was very prompt in following up and guide us whenever we need it! Will definitely refer other users to use RC as their support is superb :)

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Dwight

5 / 5 Share

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

5 / 5 Share

Dec. 1, 2021

Referral Candy works great and the customer service is really good. Thank you Cris for your support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us such a kind review! - Derek

5 / 5 Share

July 28, 2021

we used this application to offer a sponsorship system to our customers. The customer service is really efficient.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Please reach out any time if there is anything else. - Bryan B.

5 / 5 Share

July 27, 2021

Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!

Store

Bazoo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It was my pleasure! Thanks for this review and please write to us any time! - Dwight

5 / 5 Share

July 27, 2021

Benz was so friendly and helpful in helping customise our pop-up! Resolved the query I had in no time!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words, so glad I was able to help. Have a great day! - Benz

5 / 5 Share

July 26, 2021

I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks again for the review and please feel free to write to us if there is anything else. - JC

5 / 5 Share

July 23, 2021

I used this app to get more sale from referrals. I love it! 10/10 excellent service too! I would recommend it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

What an awesome review, this made our day. Thank you so much! - Jaime

5 / 5 Share

July 21, 2021

The staff is helpful and nice. Dwight answered my questions quickly. Thanks a lot for the assistance.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! Please reach out any time if there is anything else. - Dwight

5 / 5 Share

July 20, 2021

Katherine was very helpful and kind. I appreciate her quick and thorough assistance with our account.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate you taking the time to write us a review. I will make sure to let Katherine know. Have a great day!

5 / 5 Share

July 19, 2021

Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.

5 / 5 Share

July 16, 2021

Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.

5 / 5 Share

July 13, 2021

I used this app. The support is damn good and the app is also helpful in getting retention. Thanks a lot

Store

LemmeBe

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome that you're getting great retention. Reach out if you need any help! - Darren F

4 / 5 Share

July 12, 2021

We've only just signed up to Referral Candy and haven't had too much experience using the system yet but the support so far has been exceptional. Dwight has been incredibly helpful, thorough, and friendly. He did a fantastic job of explaining all of the features and functions to us in a way that was simple for us to understand. We're really looking forward to testing out Referral Candy over the next few weeks and learning more about it with Dwight's help.

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

We'll pass on your thanks to Dwight! And please - let us know how we can help, so we can earn that fifth star :) - Darren F

5 / 5 Share

July 8, 2021

We did not start using the app yet since we are still setting things up but Dwight was of great help and answered all my questions!

Using app

--

Total reviews

14

Average rating

3.6

Developer Reply

Glad Dwight could help. Please reach out to us any time if you need help! - Darren F

5 / 5 Share

July 7, 2021

Jon was great and easy to work with. He was quick and efficient We, also, enjoy the app and letting our customers get a little added bonus with the referral program. Easy to use and fast and friendly service.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us such a kind review! - Jon D.

5 / 5 Share

July 6, 2021

Lorraine was excellent in helping me with the installation process of this app. Great customer service. Thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome, thank you. We'll let Lorraine know! - Darren F.

5 / 5 Share

July 6, 2021

Referral Candy is a great app to unlock more potential customers. Jon from support was very courteous and helpful and got back to me fast about my inquiry. Thanks, guys!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review. Glad Jon could help! - Darren F