All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
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5 / 5 Share

March 24, 2021

Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!

Using app

5 months

Total reviews

4

Average rating

3.8

5 / 5 Share

March 30, 2021

I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.

Using app

12 days

Total reviews

3

Average rating

5.0

4 / 5 Share

March 22, 2021

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 19, 2021

Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful

Store

Stonz

Using app

About 2 months

Total reviews

5

Average rating

4.2

4 / 5 Share

March 19, 2021

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Using app

22 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 18, 2021

The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Everything ok, Product and customer team is fine......................................................

Using app

7 months

Total reviews

17

Average rating

4.7

5 / 5 Share

March 16, 2021

Great product, great customer service by Dwight!! I can heavily recommend the App and its team........

Store

JARMINO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2021

Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2021

We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Currently, for personal reasons of the company, we have chosen not to use the program even though it is great. The customer service that Mardi gave along the way in trying to work with the program was full of listening, patience and accessibility. When the company will be able to operate with the program I will contact Mardi directly knowing that she can give me all the answers and help we need.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2021

Very thankful for Derek for his help setting this up! The process was a bit confusing as there were many steps, but Derek was very responsive and answered all of our many questions. Would not have been able to set this up without him! Excited to see how it goes once we fully launch the program.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!

Store

byRuby

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Derek has been so helpful with helping our company implement this platform! The platform is very easy to use.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2021

While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!

Store

Bodily

Using app

21 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 3, 2021

Derek really helped us sign up another business account. The back end is pretty easy to use and it's a good way to generate new leads/ sales.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

Great app and easy to use! Good customer service - Benz was very helpful with my questions/concerns. Worth it if you generate enough sales.

Using app

8 days

Total reviews

4

Average rating

5.0