Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
Review RSS Feed
June 15, 2021
Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
June 15, 2021
Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.
Thank you for your review. Let us know if you need help with the liquid code! - Darren F.
June 14, 2021
Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend
Thank you - and thank you for recommending us! - Darren F.
June 14, 2021
Convenient because you can customize the settings. Furthermore, the support system is also substantial. They will respond quickly and politely to your questions.
Thank you for your kind review! Let us know if you need any help. - Darren F.
June 14, 2021
Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Using app
About 3 years
Total reviews
11
Average rating
4.9
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
June 13, 2021
The app is very easy to install, and you can have it ready to go in few minutes. Additionally, the support team is very helpful and quick to respond. Really recommend!
Really appreciate this, thank you! - Darren F.
June 11, 2021
Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!
Glad I could help - reach out any time if you need anything. - Derek B.
June 10, 2021
Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye
Really appreciate your kind words. We'll share this with Caye! - Darren
June 9, 2021
Easy to start using this app. Moreover easy to customize text and images on mail and page. Further customer supports gives a response very quickly, thanks, Dwight. Godness.
I appreciate your kind words. Thank you and write to us any time! - Dwight
June 8, 2021
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Very glad I was able to help. Reach out any time if you need anything. - JC
June 7, 2021
Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!
Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.
June 7, 2021
We needed some help is setting up the referral program and got all the support in setting it up. Look forward to using this app now.
We appreciate the kind words. Reach out any time if you need help. - Jaime R.
June 4, 2021
Customer service was super helpful and responsive. They answered all my questions in a timely manner.
Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.
June 2, 2021
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.
June 1, 2021
Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far
Thank you for five stars! Reach out any time! - Tomas K.
May 28, 2021
I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.
Thanks so much! Glad I could help. — Dwight S.
May 28, 2021
Referrals make up a large part of our business and before Referral Candy it was a tedious process. Problem now solved, hours of reconcillation done. Referral candy is So Sweet!!
Thank you for your kind words. Dwight will surely be delighted to hear it! - Bryan B.
May 27, 2021
Thank you to Dwight from the ReferralCandy team to helping us out quickly. App works seamlessly with our store. Looking forward to generating sales with our new referral program.
Thanks for your kind review! I'll be sure to let Dwight know! -Bryan B.
May 27, 2021
I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!
Thank you for five stars! Reach out any time! - Tomas K.
May 26, 2021
Just joined but the customer support is top notch! I'm excited to use this app. So easy to set up and beautiful right out the gate!!!
Thank you so much for the review! — Derek B.