All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2021

We are working on setting up the app and Karen was very helpful in answering our questions. The response was quick and to the point. Thanks

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Awesome customer service ! Tomas was incredibly helpful in helping me set up the app and integrate it with my existing store. Very well done

Using app

1 day

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 17, 2021

Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 18, 2021

Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!

Using app

18 days

Total reviews

20

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Derek Benito helped us with our onboarding and he was extremely helpful! Referral Candy is a great solution and exactly what we were looking for!

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Karen was lovely and really useful in helping me set up my referral post on my website from changing the colour of my button and including link for my imagery

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Loraine was very helpful to helping me understand how to explain and monitor the use of referral candy with my customers!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Referral candy is great! It helps us increase sales immediately and average order value immediately. I highly recommend it to others.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great customer service! Derek was supper helpful in helping me customize my landing pg! Works great!

Using app

About 22 hours

Total reviews

6

Average rating

4.8

4 / 5 Share

Feb. 4, 2021

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2021

Jon Dolor has been incredible and always there to help out and go over our account and questions. Great support, thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2022

Great app - I have been using it for years and it functions well. CS is very helpful and app is very easy to set up and use.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Customer support is terrific! Easy to use service, easy integration, and a real value adding app. Recommended!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!

Using app

20 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 2, 2021

Great stuff, we're excited to get referral moving. Dwight was very helpful and got us up and running in no time.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Super customer support with emails, he was quick with the responses and answering my concerns!! Great job!!!! Glad to know I could get my answers quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

ReferralCandy is a great app and I'd definitely recommend it. We run a subscription based business using Recharge and we didn't encounter any difficulties. We also got an excellent support from Jon which made everything smoother.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

It is a pleasure to use this tool - and especially great customer support, always super fast & helpful!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!

Store

SATURO

Using app

1 day

Total reviews

7

Average rating

4.4