All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

May 26, 2021

Thank you Jon, great service and very quick to help us out! It is a big + that referral candy has that quick and great service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jon know! -Bryan B.

5 / 5 Share

May 26, 2021

Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!

Store

NGX

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Lorraine G.

5 / 5 Share

May 26, 2021

Great customer service, thanks Dwight Salagsag. I've never seen a very nice service in the app store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Dwight S.

5 / 5 Share

May 26, 2021

We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Bryan B.

5 / 5 Share

May 25, 2021

Mardie was very helpful and answered all my questions and more. She provided the instructions that needed to navigate the system.

Using app

About 6 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your kind review! I'll be sure to let Mardie know! - Bryan B.

5 / 5 Share

May 25, 2021

I'm using Referral Candy with Bold Subscriptions. It took a bit to get used to during the setup, but the customer support were attentive and helped me with all the integrations I needed setting up. Thanks Tom for your great work!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Glad to be able to help. Reach out if you have any questions! - Tomas K.

5 / 5 Share

May 23, 2021

Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be able to help. Reach out if you have any questions! - Jaime R.

5 / 5 Share

May 21, 2021

I spent roughly 45 minutes on a zoom call with Derek, who walked me through all set-up and functionality. He was very knowledgable about Referral Candy and how to set it up. I found his support to be very valuable. Thanks Derek

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! Derek will be delighted to know! -Bryan B.

5 / 5 Share

May 21, 2021

I'm really excited to use Referral Candy with our Recharge program. Jon was really helpful from support, answering my questions about the integration with great speed and friendliness!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear it! Let us know if we can help in any way! - Bryan B.

5 / 5 Share

May 20, 2021

Lorraine was a great support. We are recently testing the app but until now it seems to work great. The support service is great too. Thanks

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

You're very welcome, and we'll share your thanks with Lorraine! -Bryan B.

5 / 5 Share

May 20, 2021

Mardie was able to quickly help me with a situation and guide me in the right direction to resolve my issue.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words. Mardie will be delighted to hear it. -- Bryan B.

5 / 5 Share

May 19, 2021

Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! Reach out any time. -- Derek B.

5 / 5 Share

May 19, 2021

Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words. I'll be sure to let JC know -- Jaime R.

5 / 5 Share

May 19, 2021

Customer service really good, Benz helped me out with my issues within a few minutes of sending a message for help

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

So happy I was able to help, thank you for the review! -- Benz J.

5 / 5 Share

May 18, 2021

Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.

Store

FOTILE

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.

4 / 5 Share

May 18, 2021

Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you

Using app

5 months

Total reviews

8

Average rating

4.4

Developer Reply

Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.

5 / 5 Share

May 17, 2021

Dwight was really helpful and responded fast just when we needed it. HE helped us with Mailchimp sync and contacting them solved the problem fast.

Using app

3 months

Total reviews

4

Average rating

3.0

Developer Reply

I'll be sure to pass on your kind words to Dwight. Thank you so much for the review! -- Bryan B.

5 / 5 Share

May 14, 2021

Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.

5 / 5 Share

May 14, 2021

Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch. Highly recommended!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the awesome review, happy to help any time! -- Benz J.

5 / 5 Share

May 13, 2021

Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.

Using app

10 days

Total reviews

3

Average rating

3.7

Developer Reply

So glad I was able to help. Please write back if you need anything. -- Lorraine G.