Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
Review RSS Feed
May 13, 2021
Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!
Appreciate the kind words, happy I was able to help! -- Derek
May 12, 2021
I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having
Glad Derek was able to help. We'll work even harder to earn that 5th star! -- Jaime R.
May 12, 2021
i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond
Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.
May 11, 2021
I love this application and the customer service is incredibly good... Thank you Tomas for all your help.
Thank you for five stars! Reach out any time! - Tom
May 7, 2021
The support I received from Jon was great! Jon answered my questions patiently. Thank you very much.
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Jon D.
May 5, 2021
The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.
Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.
May 5, 2021
I just downloaded Referral Candy and so far it's good. I had to contact their support team for some minor help and I was lucky to get assisted by Benz. She's super helpful and smart. I offered a good deal for my other website which I think is cool - surely will be in touch once I decided to use the app for my other site.
Thank you for the five stars! Reach out any time! - Benz J.
May 3, 2021
Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!
Thanks for the review! We're glad Lorraine was able to help! - Bryan B.
April 30, 2021
Great app! Easy to set up and use! Love the different types of referral program you can choose and manage.
Thanks for the review! If you want to know more, we have a section on Case Studies for our website (or just Google "ReferralCandy Case Study!)
April 30, 2021
Tom Koetz, my success manager has been really helpful in helping me set up my affiliate and referral program. It's all new to me and Tom has patiently explained each step with me via email and several phone calls. I tried setting up with another service provider and the support with Referral Candy's Tom is far superior. His response time, patience and thoroughness are much appreciated.
Thanks so much for your kind words, this made my day 😃 -- Tom K.
April 30, 2021
Estoy configurando la app y tenía algunos problemas con las traducciones, contacté con el soporte técnico y han respondido al segundo, solucionado mi problema en menos de 1 minuto. 100% recomendable. Gracias Tomas!
Gracias! Feel free to reach out if you need anything else. -- Tom K.
April 28, 2021
Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.
April 28, 2021
Dwight and Tomas just helped us with some questions we had while we were setting up the program. Dwight and Tomas were quick to respond, very helpful and professional. Thanks guys!
I agree, Dwight and Tomas are awesome 👍 I will let them know and thank you for your review! -- Bryan B.
April 26, 2021
Good app and great customer support. Would like more features such as SMS integration and better themes but it works very effectively. A big shout out to Jon Dolor for his customer service and attentiveness along with Derek on live chat for being so responsive and helpful!
Thanks Joel! I’ll share your kind words Joel with Jon and Derek. PS I’ll bring up SMS integration to the team. — Jaime R.
April 25, 2021
Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.
Glad I could help! Thanks! - Tom K.
April 23, 2021
Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!
Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.
April 23, 2021
Referral Candy is easy to use and their onboarding staff are excellent. They provided guidance to set us up for success.
Thanks for your kind review! We're here to set you up for success :) - Bryan B.
April 23, 2021
The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.
Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.
April 22, 2021
Super helpful support - been looking for a referral app that works alongside Recharge - look forward to giving this a try!!!!
Glad we could help. Reach out to us any time! - Darren F.
April 22, 2021
Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!
Thank you for the five stars! Reach out any time! - Dwight.