Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
Feedback
1,407
Reviews
Chart
#344
Shopify

All reviews

5 / 5 Share
Nov. 16, 2020

I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!

Store Using app Total reviews Average rating
BOTANYCL 7 days 5 4.2
5 / 5 Share
Nov. 16, 2020

I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.

Store Using app Total reviews Average rating
RYZE 4 months 12 5.0
5 / 5 Share
Nov. 16, 2020

Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)

Store Using app Total reviews Average rating
EXALT 3 months 15 5.0
5 / 5 Share
Nov. 10, 2020

Love this app for the price and the ease of use, Tom from customer service was great too. Starting to see revenue coming in which is awesome.

Store Using app Total reviews Average rating
Hotmilk Lingerie - UK 14 days 1 5.0
5 / 5 Share
Nov. 10, 2020

Nice App....love it !! And the Support is amazing! Derek helped me a lot. I think that will work and the app is amazing!

Store Using app Total reviews Average rating
FAYKE® Cosmetics About 21 hours 5 5.0
5 / 5 Share
Nov. 9, 2020

Excellent customer service provided by Jon. We can't wait to get our affiliate and referral programs going!

Store Using app Total reviews Average rating
Unbelts Canada About 1 year 4 5.0
5 / 5 Share
Nov. 4, 2020

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Store Using app Total reviews Average rating
Sayings Kids 12 days 2 5.0
4 / 5 Share
Nov. 30, 2020

Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!

Store Using app Total reviews Average rating
EatSens.com About 1 month 2 4.5
5 / 5 Share
Nov. 2, 2020

So far so good :) Very helpful support team member JON and amazing app features Will use it for a long time thank you !!

Store Using app Total reviews Average rating
Tèaura Almost 5 years 7 5.0
5 / 5 Share
Oct. 31, 2020

I am only starting to use this app - initially the email responses to my requests for support with set up were well intentioned and kind, but for some reason they would not agree to chat with me even after asking multiple times. I was considering to not use the app. HOWEVER - then I received another email from the company where I was connected with Mardie who immediately was available to work with me LIVE on google hangouts... or whatever they call it now :) She is incredible. Probably the most helpful, knowledgable and informative online assistance I have ever had for any app (I have tried MANY apps and needed a LOT of support in my day). There are apps out there that will not give you this kind of support without paying large sums up front for a premium plan - Referral Candy gives this to you when in your free trial period to get set up. Mardie was able to efficiently walk me through this step by step and answer every single question- and when she did not have an answer, she found it for me later and emailed me. She is honestly brilliant and this reflects on how good of a company this is if they have people like Mardie available for us and give them space to spend so much time supporting customers. I would not hesitate to send anyone else to try this app - the app may or may not work for you but you will possibly get the best support you have ever received.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 30, 2020

Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!

Store Using app Total reviews Average rating
CityDoggo About 1 month 2 5.0
4 / 5 Share
Oct. 30, 2020

Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.

Store Using app Total reviews Average rating
Pickett London 25 days 5 4.8
5 / 5 Share
Oct. 30, 2020

I am glad to have JC as my customer service person because he is very patient and answer all my questions clearly. It helps me a lot in executing my referral program. The app is also well-organised.

Store Using app Total reviews Average rating
Baba E Shop 3 days 4 5.0
5 / 5 Share
Oct. 29, 2020

Derek is the man and helped me get everything set-up! Looking forward to seeing how referral candy can help Canopy!

Store Using app Total reviews Average rating
Canopy 28 days 15 4.7
5 / 5 Share
Oct. 29, 2020

Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!

Store Using app Total reviews Average rating
NeuroReserve Inc. 7 days 3 5.0
5 / 5 Share
Oct. 28, 2020

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

Store Using app Total reviews Average rating
Delidoor About 2 months 2 5.0
3 / 5 Share
Oct. 27, 2020

So far so good. Jon Dolor was a great help when troubleshooting - took a little while to figure out the problem BUT once we got to the bottom of it he kept checking in again.

Store Using app Total reviews Average rating
Bridge Road Brewers 2 months 1 3.0
Developer Reply

Thanks for your kind review. Glad Jon could help. Please let us know how we can serve you better to get up to five stars!

5 / 5 Share
Oct. 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Store Using app Total reviews Average rating
Rock Your Nose Jewelry Inc. Over 1 year 3 5.0
5 / 5 Share
Oct. 27, 2020

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

Store Using app Total reviews Average rating
Hekate 4 days 2 5.0
5 / 5 Share
Oct. 26, 2020

Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.

Store Using app Total reviews Average rating
RELX-Canada 7 months 1 5.0
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