All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 3, 2020

Not even 1 sale with this referral program, and I have been already charged $49 for nothing. I guess they do not care.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Miniplum Team, We tried to get in touch with you guys as soon as our team saw this review. We'll be more than happy to get your referral campaign sorted. Looking forward to hearing from you.

5 / 5 Share

Dec. 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

We plan to use this tool:) at first impression the costumer service is on very good level. Looking forward to start:)

Using app

About 1 month

Total reviews

3

Average rating

3.7

4 / 5 Share

Nov. 30, 2020

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Store

Perelel

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 27, 2020

JC - Thanks for the great Team and the help. It was wonderful how fast they helped out. Stay like that

Store

buah

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

App has been good so far. Synced well with our Klaviyo account and when we had questions, Derek on the Referral Candy team was helpful in resolving them. Too early to tell if there will be a lot of business via referral, but our fingers are crossed.

Using app

About 1 month

Total reviews

5

Average rating

3.6

4 / 5 Share

Nov. 24, 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2020

Created a positive multiplier on our customer acquisition from day 1. Incredibly easy to set up and use. Excellent, responsive customer service.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I had a couple issues with our Referral Candy App- I reached out and Mardie got back to me with a quick solution. Thank you for your assistance, Mardie. It's not often you come across good customer service anymore.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I am very excited to see what the app will do to help my business. I had a great call today with Derek Benito at Referral Candy. He walked me through my account to see where I could make improvements and helped me add the widget to the home page. He was so helpful and encouraging. I can't wait to see what happens now that he is helping me!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Great Customer service, Tom helped me quickly with some formatting and tex issues. The app is working fine.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Still early on with the App and haven't used it in full yet, but Derek has been great. Will leave another review when I've tested it in full

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Great support, specially from JC. It is a trusted app provider and I feel really supported. Happy to continue using the app!

Store

Okolo

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Support team were very helpful answering my questions on live chat. Most versatile option I have looked at.

Store

Gozney

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I really appreciate your great support, especially to Benz. I have asked several questions and the response as really quick and the explanation was very clear.

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 16, 2020

I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 16, 2020

I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.

Store

RYZE

Using app

4 months

Total reviews

12

Average rating

5.0