All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2021

Wonderful app and customer service! Derek was my customer rep and he was extremely helpful. Highly suggested.

Store

Mise

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2021

We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2021

We had some issues with integrating to our email provider but Derek was super helpful at fixing them for us. Excited to see referrals start to come through!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2021

Great app, great service, excited to see the outcome over the weeks to come. Thanks again, Meagan for your help!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2021

Great customer service! Mardie was very helpful in getting this setup. I highly recommend trying this app.

Using app

23 days

Total reviews

12

Average rating

4.6

5 / 5 Share

April 1, 2021

I received excellent support and options to get done what I think it will take to really grow my business and get word of mouth advertising really going!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

Derek Benito was extremely helpful and friendly!!! Highly recommend this app. App is easy to use, customer service is amazing and the app integrates nicely with Shopify.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 31, 2021

We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

This is an easy to use / set up app and if you get stuck their customer service is very responsive. Definitely worth checking out!

Store

VitaRx

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2021

Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN

Using app

5 months

Total reviews

8

Average rating

4.8

5 / 5 Share

March 25, 2021

Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us

Store

GRUBBY

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!

Using app

8 months

Total reviews

4

Average rating

3.8

5 / 5 Share

March 30, 2021

I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

Benz in their customer service department was extremely helpful with my set-up. Already seeing some customers sharing my referral links

Store

Petal

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

March 22, 2021

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

Using app

26 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 19, 2021

Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful

Store

Stonz

Using app

Over 1 year

Total reviews

5

Average rating

4.2

4 / 5 Share

March 19, 2021

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Using app

22 days

Total reviews

3

Average rating

4.7