All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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4 / 5 Share

Oct. 26, 2020

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Store

Every

Using app

7 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!

Store

Paso

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)

Store

Cycle

Using app

7 days

Total reviews

10

Average rating

5.0

4 / 5 Share

Oct. 9, 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 9, 2020

ReferralCandy is one of our best marketing tools, and the service we get from Derek is even better!

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 9, 2020

Great Customer Service! I needed some very specific help in setting up my referral program and Derek was a huge help!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Cannot tell yet about the power of Referral Candy, but the support is great. Derek was very helpful solving a complicated integration issue with Klaviyo.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

L'application est vraiment super et l'assistance en chat est top, très réactive et claire, j'ai eu Ben qui m'a vraiment bien aidée à tout paramétrer comme je le souhaitais sans avoir de développeur. Je recommande à 100% ! Un grand merci à lui

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Derek Benito was great in helping me get our referral program going. I really appreciated his patience and explanations of all the features.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Store

Zanvic

Using app

4 days

Total reviews

4

Average rating

5.0