Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
Feedback
1,407
Reviews
Chart
#344
Shopify

All reviews

5 / 5 Share
Oct. 1, 2020

Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!

Store Using app Total reviews Average rating
The Teacher's Crate 4 months 2 5.0
5 / 5 Share
Sept. 28, 2020

Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.

Store Using app Total reviews Average rating
EcoRoll About 1 month 1 5.0
4 / 5 Share
Sept. 26, 2020

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 25, 2020

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Store Using app Total reviews Average rating
Lucky Saint 1 day 5 4.6
5 / 5 Share
Sept. 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Store Using app Total reviews Average rating
Playbook Products Almost 6 years 1 5.0
5 / 5 Share
Sept. 24, 2020

Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)

Store Using app Total reviews Average rating
Cellavent Healthcare 2 days 4 5.0
2 / 5 Share
Oct. 2, 2020

The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.

Store Using app Total reviews Average rating
Alpha Gripz 10 days 6 4.3
Developer Reply

NB: This review is from 2020, about a previous version of ReferralCandy. Thanks for the review! Some campaigns do take more than a couple of months to build momentum. We are also working on offering more rewards flexibility. I hope you can give us another try once that is ready. -- Jaime R.

5 / 5 Share
Sept. 22, 2020

We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.

Store Using app Total reviews Average rating
Solvadermstore About 1 year 1 5.0
5 / 5 Share
Sept. 22, 2020

Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!

Store Using app Total reviews Average rating
Venessa Arizaga 6 days 2 5.0
4 / 5 Share
Sept. 22, 2020

Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!

Store Using app Total reviews Average rating
Viuty 5 days 5 4.8
5 / 5 Share
Sept. 21, 2020

We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!

Store Using app Total reviews Average rating
Beauty Babe 23 days 2 5.0
4 / 5 Share
Sept. 18, 2020

I'm giving this app a second try since I think I've deleted it a bit too fast... Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Store Using app Total reviews Average rating
Who We Are 7 months 4 4.8
5 / 5 Share
Sept. 18, 2020

Benz is very knowledgeable, helpful, friendly & responsive. Highly recommended to use this App, Referral Candy.

Store Using app Total reviews Average rating
4 / 5 Share
Oct. 19, 2020

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Store Using app Total reviews Average rating
Your Food Collective About 2 months 3 4.7
5 / 5 Share
Sept. 15, 2020

Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.

Store Using app Total reviews Average rating
HolyHealth About 6 hours 2 5.0
5 / 5 Share
Sept. 14, 2020

Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 14, 2020

Benz was a huge help with letting me know things that would improve our referral program. The customer support is always very helpful and they get back to me quickly. Thanks!

Store Using app Total reviews Average rating
IQBAR 3 months 8 5.0
5 / 5 Share
Sept. 10, 2020

Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.

Store Using app Total reviews Average rating
Sonno Malaysia Almost 2 years 6 5.0
5 / 5 Share
Sept. 8, 2020

Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$

Store Using app Total reviews Average rating
Pnuma Outdoors 22 days 4 5.0
4 / 5 Share
Sept. 2, 2020

Tried out the app for a few weeks. I like that they have a trial. Jon - really good customers service.

Store Using app Total reviews Average rating
Simplify Teaching AS About 1 month 1 4.0
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