Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
March 2, 2021
Great app and easy to use! Good customer service - Benz was very helpful with my questions/concerns. Worth it if you generate enough sales.
March 1, 2021
Derek was a huge help with the app integration :) Haven't used the app yet so can't comment on that, but integration was easy!
Feb. 28, 2021
Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day.
Feb. 26, 2021
Great app, all is working smooth. Jon on customer support helped fast and very kind. We are satisfied.
Feb. 26, 2021
Awesome! Great App, we are happy to scale our business with Referral Candy. First Referral is made :) Jon Helped me great as support!
Feb. 25, 2021
Great Customer service! JC was super helpful and patient. I am excited to try this out when I launch my site in a couple of weeks.
Feb. 25, 2021
I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!
Feb. 25, 2021
La mejor aplicación para atraer nuevos clientes a través de clientes de tu tienda. Su soporte es de primera. Karen siempre está disponible para cualquier consulta o resolver algún problema. Lo recomiendo.
Feb. 25, 2021
Great app, great support. Easy to install and configure. Works as it have to. Hard to get a high conversion rate, but I guess we have to investigate more.
Feb. 24, 2021
Customer service (Karen Manuel) was incredible helpful, kind and fast with my issues. She deserves 5 stars.
Feb. 23, 2021
Always appreciate live-help with the setup of these things. Looking forward to seeing how my customers respond.
Feb. 23, 2021
Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!
Feb. 19, 2021
We are working on setting up the app and Karen was very helpful in answering our questions. The response was quick and to the point. Thanks
Feb. 19, 2021
JC is helping me a lot to make a super referral program! Thanks for your quick and kind support, I will recommend this team work for sure.
Feb. 18, 2021
Great customer service from Derek to help me figure out how to use our own domain as the send-from address.
Feb. 18, 2021
Awesome customer service ! Tomas was incredibly helpful in helping me set up the app and integrate it with my existing store. Very well done
Feb. 17, 2021
Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.
Feb. 17, 2021
We've had referral candy running for a few weeks now and have already had our first sale. Karen from their team was awesome in helping us get set up!
Feb. 18, 2021
Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!
Feb. 17, 2021
This is a predatory and unethical app. Referral Candy makes it virtually impossible to delete or downgrade the app. This should not be in the Shopify app store until Referral Candy changes their behavior.
Hey Patrick, your account manager Derek tried to reach out to you several times, but did not hear back. It looks like you tried to downgrade ReferralCandy, but this is not possible as we only have one pricing option. We're sorry to see you delete the app, but we hope you'll give us another try in the future. Thank you -- Jaime R.