All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 18, 2021

Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!

Using app

4 months

Total reviews

18

Average rating

5.0

1 / 5 Share

Feb. 17, 2021

This is a predatory and unethical app. Referral Candy makes it virtually impossible to delete or downgrade the app. This should not be in the Shopify app store until Referral Candy changes their behavior.

Store

Heylow

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Patrick, your account manager Derek tried to reach out to you several times, but did not hear back. It looks like you tried to downgrade ReferralCandy, but this is not possible as we only have one pricing option. We're sorry to see you delete the app, but we hope you'll give us another try in the future. Thank you -- Jaime R.

5 / 5 Share

Feb. 17, 2021

Derek Benito helped us with our onboarding and he was extremely helpful! Referral Candy is a great solution and exactly what we were looking for!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I had a wonderful experience onboarding Referral Candy - they have a terrific customer support team! Thanks so much for the wonderful help!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Karen was lovely and really useful in helping me set up my referral post on my website from changing the colour of my button and including link for my imagery

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Support has been great as we get ourselves up and running. The app works well and so far we have not had any issues getting our advocates paid.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Derek has been super helpful in helping me set up Referral Candy! He is always willing to help out with whatever questions I have. Thanks so much, Derek!!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

The customer service has been great so far! I am happy with the app and would recommend it to other people.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Loraine was very helpful to helping me understand how to explain and monitor the use of referral candy with my customers!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Derek is amazing if your lucky to land a call with him your in the best of hands, end to end help to make sure your all setup and ready to go! big thanks for putting up with my 1000 questions lol. thanks again!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Referral candy is great! It helps us increase sales immediately and average order value immediately. I highly recommend it to others.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great customer service! Derek was supper helpful in helping me customize my landing pg! Works great!

Using app

About 22 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2021

Benz Jalali was very helpful. Accomplished my requests candidly and sorted out my issue. Great Customer service.

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 4, 2021

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2021

Jon Dolor has been incredible and always there to help out and go over our account and questions. Great support, thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2022

Great app - I have been using it for years and it functions well. CS is very helpful and app is very easy to set up and use.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Customer support is terrific! Easy to use service, easy integration, and a real value adding app. Recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!

Using app

12 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 2, 2021

Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Great stuff, we're excited to get referral moving. Dwight was very helpful and got us up and running in no time.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0