Referral Candy & Affiliate
All reviews
dwight is very helpful, gave me a good walk through of how the app works and all, much appreciated really havent tried the app though
Cannot tell yet about the power of Referral Candy, but the support is great. Derek was very helpful solving a complicated integration issue with Klaviyo.
L'application est vraiment super et l'assistance en chat est top, très réactive et claire, j'ai eu Ben qui m'a vraiment bien aidée à tout paramétrer comme je le souhaitais sans avoir de développeur. Je recommande à 100% ! Un grand merci à lui
I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.
Derek Benito was great in helping me get our referral program going. I really appreciated his patience and explanations of all the features.
Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.
The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.
Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!
I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.
Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!
Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.
I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!
Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy
Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.
Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)
The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.
NB: This review is from 2020, about a previous version of ReferralCandy. Thanks for the review! Some campaigns do take more than a couple of months to build momentum. We are also working on offering more rewards flexibility. I hope you can give us another try once that is ready. -- Jaime R.
We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.
Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!
Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!
We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!
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