Referral Candy & Affiliate
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Great app, with very good support! Quick answers and I got my solutions very fast. Looking forward scaling up my business with this app.
Thank you so much! I’m really glad I could help and get things sorted quickly for you. Excited to see you scale your business with the app. Feel free to reach out anytime you need support. - Charlie
Amazing support and quick help right when you need it!!
Thank you for writing this feedback, I really do appreciate it. :) - Charlie
Customer support was very clear, fast, polite and most of all, helpful!
Thank you for the great feedback! We’re happy to hear our support was clear, fast, and helpful. Don’t hesitate to reach out if you need anything, we’re always here to help. - Jon
This is a very useful plugin with comprehensive functions. I would like to particularly praise the customer service representative Charlie. He is extremely considerate and has provided me with a lot of assistance.
Thank you so much for the kind words! I’m really glad I could help and that you’re finding the plugin useful. I truly appreciate you taking the time to share your experience, feel free to reach out anytime you need assistance. - Charlie
Had some concerns setting up - some things were simple, others a litttle more challenging, but Jessa at support was amazing at supporting me through issues I was having and happy to say we've got things live now!
Thank you for taking the time to share this! I’m happy I could help guide you through the setup, even the trickier parts. Great to hear everything is live now. Please feel free to reach out anytime you need support. - Jessa
Awesome service! Definitely recommend Riz and the team!
Thanks a lot for the shoutout! I’m really glad I could assist, and the whole team appreciates your recommendation. Always here if you need anything! - Riz
This plugin is great and has helped me boost sales. The customer service representative, Riz, was especially patient. It's fantastic! I highly recommend it.
Thank you so much for the wonderful feedback! I’m really glad I could help and appreciate your patience as we worked through everything. Happy to hear the app is helping boost your sales. - Riz
Der Support über Google Meet war sehr hilfreich. Charlie hat das super gemacht!
Vielen Dank für Ihr Feedback! Es freut mich sehr zu hören, dass das Meeting hilfreich war. Es war mir eine Freude, Ihnen zu helfen und alles gemeinsam durchzugehen. (Thank you very much for your feedback! I’m really glad to hear the meeting was helpful. It was a pleasure assisting you and going through everything together) - Charlie
Thanks so much for the 5-star rating! We really appreciate your support and are glad to know you’re having a great experience with ReferralCandy. - Jon
Very helpful and informative support.
Thanks so much for the kind words! We’re glad to hear our support team was able to help and provide the info you needed. Always here if you have more questions. - Jon
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up. - Jon
Responsive support team! thanks charlie:)
Thanks for the shoutout! I’m really glad I could help and appreciate you taking the time to share this. Always happy to support whenever you need. - Charlie
I've been using referral candy for a few years now. It's an amazing platform to increase sales.
Thank you so much for sticking with us over the years! We really appreciate your continued trust and support. It’s great to hear ReferralCandy has been helping you drive more sales. Feel free to reach out anytime you need help. - Riz
Great app with good custom feature Lets do better by the widgets Overall, good functionality
Thanks so much for sharing your thoughts! I’m glad to hear you’re finding the app and its features useful. I also appreciate the note about the widgets, we’ll reach out to get more details so we can improve your experience further. Hopefully, with those refinements, it’ll feel even better for you moving forward. :) - Roj
Great app and very very helpfull staff (Jessa). She was very well trained and very kind - It took her only a few minutes to sort out my issue!
Thank you so much for your kind words! I’m glad I could assist and make things easier for you. Always happy to help whenever you need. - Jessa
Really nice support! I was very pleased with it, in this case from Jon. Thank you!
Thanks so much! I’m really glad I was able to help and that you had a good experience. Appreciate you sharing this. - Jon
The team has been amazing!! First i had a call with Roj and i have been chatting with Riz for hours now and we are still at it! Extremely responsive!! if the app is like the people they have on board taking care of customers then i can feel the success already!!! Thank you so much!!!
This is so great to hear. Thank you! It’s been our pleasure working with you. We’re always here if you need anything, and we're excited to keep supporting you! - Riz and Roj
Great support - helped alot with my issue and fixed it - thanks Roj!
I really appreciate the feedback. Happy I was able to sort things out for you. Thanks for the shoutout! - Roj
Jessa was very helpful - resolved my inquiry quickly and professionally.
Hi there! I’m really glad I could help and get your inquiry resolved quickly. Thanks for taking the time to share this, it means a lot. - Jessa
It's a little complicated figuring out the app but the support has been super duper helpful! They're always available, and can solve my problem right away! Shoutout to Jessa for attending to my ticket, she's been great!!
I really appreciate your feedback! I understand it can take a bit of time to get used to the app, so I’m glad I could help smooth things out for you. Thanks again for the shoutout. It truly means a lot. - Jessa
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