Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#648
All reviews
Review RSS Feed
July 15, 2025
We are busying using Referral Candy to scale our Refer a Friend campaign. We have been very impressed with the development support and availability to get us up and running, and look forward to launching the campaign soon! Jon and Innah have been particularly attentive to us, which we truly appreciate!
Thank you so much for your kind words and for recognizing our support team. We're thrilled to hear they've been helpful in getting your campaign up and running. As you prepare for launch, feel free to let us know anytime you need assistance, I believe you have an open case with Jon. We're here to ensure everything runs smoothly and that you’re fully satisfied with your ReferralCandy experience. - Dwight from ReferralCandy
July 14, 2025
We've been using ReferralCandy for quite a while now and have always been very satisfied with the customer support, especially Jon, who has consistently shown great professionalism ! Big thanks to him
It was my pleasure to have assisted you. I am here anytime you need help. - Jon
July 10, 2025
Great app for powering your referral program and excellent customer support too.
That's an incredible feedback. We really do appreciate it. Feel free to get back to us whenever you have concerns. :) - Innah
July 9, 2025
Jessa has great knowledge and patience, she's helped me set up the full campaign single handedly. Really great customer support!
Thank you so much for your kind words. We are always here to help you out. :) - Jessa
July 3, 2025
Jon was incredibly helpful and got my issue resolved in the same day! I really appreciate the dedicated support.
Appreciate the kind words! Happy I could get that resolved for you right away. Don’t hesitate to reach out if you need help with anything else. - Jon
July 1, 2025
Lariza was amazing! She was so quick and efficient at solving my problems
Thanks so much! Really glad I was able to help get that sorted quickly. If anything else comes up, just let me know. Happy to assist anytime. - Riz
June 27, 2025
ReferralCandy has been an incredible addition to our Shopify store. The integration was seamless, and setting up our referral program took no time at all. Everything runs smoothly in the background, allowing us to focus on growing our brand while our customers spread the word for us. The automated referral flow is intuitive and customer-friendly. Since launching, we’ve seen a noticeable increase in repeat purchases and new customer referrals. It’s helped us turn satisfied customers into active promoters. The support team is also fantastic—responsive, helpful, and always available when we need assistance. If you're looking for a reliable and effective way to boost word-of-mouth marketing and customer loyalty, ReferralCandy is the perfect solution. Highly recommended!
Really appreciate this detailed feedback. Thank you! It’s awesome to hear that things have been smooth since launch and that you’re already seeing results. The fact that it’s helping with both repeat purchases and referrals is exactly what we aim for. Always here if you need any support as you grow! - Riz
June 18, 2025
Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.
Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime. - Jessa
June 16, 2025
Jessa has been incredibly helpful in getting our referral campaigns set up properly and guiding us through how to fine-tune everything on the front end. She was clear, patient, and super knowledgeable—exactly what you need when you’re diving into a new tool. Thanks to her support, everything is ready to go, and I’m really excited to see how ReferralCandy performs now that we’re going live. Huge thanks, Jessa!
Thank you so much for this! I’m really glad to hear everything’s up and ready to go. You were super easy to work with and asked all the right questions, which made the whole setup smooth on my end too. Excited for you to see the results now that you're live. - Jessa
June 3, 2025
Had three great guys helping me to set the app and launch all emails. Got a bit lost into the app as I did not know when the emails would be sent and in which sequence so i was trying to understand the flow of action when the system triggers which email. With the help of 3 great guys Charlie, Sam and Roj got my way into this and have it up and running. Thank you all for your continuous support and patience to guide me step by step in the process.
We really appreciate this and please know that we're always happy to help! Thanks again for your patience, and feel free to reach out if anything else comes up.
May 28, 2025
Jon is very professional and was able to help me set up my Referralcandy quickly, it's a very easy process, I highly recommend Referralcandy.
Thanks so much! I'm really glad I could help get everything set up quickly. Appreciate the kind words and the recommendation. Excited to see your referral program take off! - Jon
May 27, 2025
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together. - Riz
May 15, 2025
I spoke to Innah and she was extremely helpful and amazing. I was unsure about the setup at first but she helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for the kind words! I'm really glad I could help get things sorted out for you. Don't hesitate to reach out if you have more questions down the line. I'm always happy to help! -Innah
May 12, 2025
Charlie was professional and very helpful with helping me sort out a referral . Great app and easy to use
Really appreciate you taking the time to leave this! I’m glad we got everything sorted with the referral, and it’s great to hear you’re finding the app easy to use. Always happy to help if anything else comes up. – Charlie
May 6, 2025
Roj was simply amazing—patient, persistent, and genuinely committed to finding a solution that worked seamlessly with my unique setup. He went above and beyond, never giving up until everything was running perfectly. His kindness and professionalism didn’t go unnoticed and are deeply appreciated. It's rare to find support like this—thank you, Roj, for making the experience with ReferralCandy not just easy, but enjoyable!
Thank you so much for the kind words! It truly means a lot. I'm really glad we were able to get everything working smoothly with your setup. It was a pleasure working with you, and I’m always here if you need anything else. Appreciate you taking the time to share this! – Roj
April 30, 2025
Riz was really helpful and she solved my question in minutes!!
So glad to hear I was able to help out so quickly. Feel free to reach out anytime. :) - Riz
April 30, 2025
Jessa consistently goes above and beyond to provide outstanding customer service! She is attentive, knowledgeable, and always ready to help with a friendly attitude. Thank you Jessa, for making every experience smooth and enjoyable!
Wow, thank you so much for the thoughtful words! I’m really happy to hear the support has made a difference. I’s always my goal to make things as easy and smooth as possible. I appreciate you taking the time to share this. - Jessa
April 25, 2025
support team always quick and responsive :) I was unsure about the setup at first but the team helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for your feedback! I’m really glad we could help you get things sorted quickly. Always here if you run into anything else—appreciate you taking the time to share this! - Riz
April 23, 2025
I've been using this tool for a bit now, and overall, it's a solid experience! At first, I had a few questions about how to navigate certain features, but once I got the hang of it, it became really intuitive. What stood out most was Jessa's exceptional support—she took the time to answer every question in detail and even included screenshots to make sure I understood each step. That level of clarity and patience made the learning curve so much smoother. I appreciate how Jessa breaks down complex steps into easy-to-follow parts, which is huge for anyone getting started. Plus, the tool itself is reliable and gets the job done efficiently once you're familiar with it. Highly recommend this tool and Jessa's support to anyone looking for a user-friendly solution with top-notch customer care!
Thank you so much for the kind words! I'm really glad to hear the tool’s working well for you now and that the setup became smoother over time. It means a lot to know the support and step-by-step breakdowns helped make things clearer—especially in the early stages. I'm always here if you have more questions or need help down the line. - Jessa
April 22, 2025
Very helpful, thanks Charlie - answered my questions quickly and easily for me to understand. Really appreciate it!
You're very welcome! I'm glad I could help and that everything made sense. Really appreciate you taking the time to leave this review. Don't hesitate to reach out anytime! - Charlie