All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2020

Dwight was really helpful and the software looks great and easy to use. You get a free trial which is great! Highly recommend

Using app

10 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 10, 2020

Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 9, 2020

I'm testing this app as a customer referral program for our ReCharge recurring orders. Derek was super helpful in setting this up with me.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2020

Amazing Service from Jon who worked alongside us while setting up the platform. Results are yet to come but still early stages of using the tool.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 7, 2020

Derek was a huge help from beginning to end. We worked out details, new implementations and he went as far as helping with custom code. The app works great.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2020

Amazing customer service!!! Everyone has gotten back to me so fast. Thank you Lorraine :)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Fast support and good help from Karen and the team, thanks! looking forward to use the tool! thanks.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 2, 2020

Great app ! We've been using it for a few weeks and the results are there! Amazing support from Tom !

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2020

Just getting started with Referral Candy and so far so good! Their customer support is fantastic. I worked with Karen today and she helped me get our custom theme up and running. Super excited to kick off our rewards program.

Store

Esembly

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2020

Derek was very helpful in setting up some customizations for our referral program, and we've been really pleased with the results so far!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2020

Derek was super helpful during the onboarding call. I'm excited to try out ReferralCandy. Thanks, Derek!

Store

ReVased

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2020

We've been using this tool for quite a while and its really helpful to generate revenue from referrals. Also quite helpful to generate social awareness from the post that they create.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 26, 2020

This app is great, it helped direct a lot of traffic to our site and we saw many sales from it. Jon, in customer service was great! He was prompt and helped with all of my minor issues.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 17, 2021

The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements

Store

Amino

Using app

10 months

Total reviews

10

Average rating

4.2

Developer Reply

Thanks for updating your review - we'll work hard to earn that fifth star!

5 / 5 Share

June 25, 2020

Dwight just gave outstanding support in getting us launched with this app. Now looking forward to get our sales boosted.

Using app

4 months

Total reviews

5

Average rating

4.8

4 / 5 Share

June 23, 2020

Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.

Using app

About 1 month

Total reviews

4

Average rating

3.8

5 / 5 Share

June 22, 2020

Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

Easy to use and set up. Excited to see the results we get. Derek B. was super helpful when we had our call and answered all of the questions I had.

Using app

4 days

Total reviews

13

Average rating

4.7

5 / 5 Share

June 19, 2020

I just downloaded it and so far so good. I reached out to Karen from support and she was super helpful and saved me a ton of time :)

Using app

About 22 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

June 19, 2020

Dwight showed outstanding customer service, going above and beyond while helping us set up a Referral Candy account. I was grateful for all of Dwight's help, support, and efficiency throughout the process as well as the timely follow-ups/check-ins to make sure everything was going okay. Big thank you!!

Using app

11 months

Total reviews

1

Average rating

5.0