All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2021

A good straightforward solution. One of the few that allows "custom" rewards. Configuration is clear. I needed some specific support for my requirements and Derek was really fast and helpful. He was able to signpost me to areas of the admin interface, where you get a little more functionality to edit the templates. Hugely helpful.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Great product and great customer service! This is how it should always be, the customer service responds very fast and always finds a solution.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Extremely easy to set up and great customer service (Thanks Tom!). Fingers crossed we start getting some great results also.

Using app

About 3 years

Total reviews

19

Average rating

4.9

5 / 5 Share

Jan. 15, 2021

Derek was incredibly helpful in troubleshooting the merge tags preventing me from connecting my account. All good! Excited about this app!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Mardie helped us with all our queries - she was great, thanks for all the help. The app is great to use and we love it!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I had an inquiry on how the cash payouts worked and Mardie explained everything thoroughly. Great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

JC was extremely helpful in helping me get set and started, giving me tips and advice for optimum results. He took the time to chat with me over zoom and help out with a couple of installations and syncing of data with emails.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Very good customer service by Jon. He answered all my question patiently and provide a solution in a timely matter. Jon also offered to set a reminder to follow up with my inquiry 2 months later. Good job team!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I love being able to create a discount to boost sales. This app is easy to use and has fast customer service..

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2021

Derek was a great help in getting me sorted out on the app and showing me some great tips to jump start things.

Store

Sensa

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 7, 2021

The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2021

I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Karen was super helpful in getting me set up. Excited to see use referral candy going forward. She turned what would've been a negative review into a 5 star.

Store

Cheeky

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Mardie helped me set up my referral- easy, seamless, user friendly...and she was very friendly about it all. Very grateful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Derek was very helpful in getting me all set up, he walked me through the whole process. Love the app so far, would definitely recommend. Mardie was also extremely helpful and patient helping me to get the code snippet installed in the right place!

Store

Fabzy

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Mardie from this app helps me a lot to understand and create a reward campaign.. Good job and Good luck :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Dwight was so helpful, i consult him for help on my referral candy which as been giving me issue for a long time and he solved it in a jiffy, Thanks so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0