Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Referral marketing: run a referral program & affiliate program
Rating
4.9
Feedback
1,481
Reviews
Chart
#355
Shopify

All reviews

5 / 5 Share
Aug. 18, 2020

Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.

Store Using app Total reviews Average rating
El Rayo Tequila About 1 month 1 5.0
5 / 5 Share
Aug. 17, 2020

It's definitely the go-to app when you want to use Referral Campaign. Karen from ReferralCandy is super helpful, she immediately gets on the call with me whenever I need help. Very easy to set up and go - everything under 5mins.

Store Using app Total reviews Average rating
BornTea Over 2 years 3 5.0
3 / 5 Share
Aug. 17, 2020

A bit limited in terms of functionality (can't automatically apply credits to a subscription, no single-use codes for friends, not much flexibility in terms of email campaign UI) but really great support team - we spoke with Tom who was super comprehensive in terms of providing answers. Will fulfil your basic needs for referrals.

Store Using app Total reviews Average rating
TryHabitual About 1 month 1 3.0
Developer Reply

"Hi Marco, we're aware of some of these issues arising from third party integrations. We've reached out to offer alternatives and suggestions to offer a better experience. Thank you for your review, and for your kind words for Tom, I will let him know. -- Bryan B.

5 / 5 Share
Aug. 12, 2020

I tried this app in our store for over a month and it gave good results. Jon from their support service was also very helpful!

Store Using app Total reviews Average rating
Motherna 3 months 6 4.3
5 / 5 Share
Aug. 11, 2020

We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.). Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!

Store Using app Total reviews Average rating
Huron About 1 month 9 5.0
5 / 5 Share
Aug. 11, 2020

Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.

Store Using app Total reviews Average rating
Tupelo Honey 2 months 2 5.0
5 / 5 Share
Aug. 6, 2020

We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team! Thanks!

Store Using app Total reviews Average rating
44 Steaks 4 months 3 5.0
5 / 5 Share
Aug. 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Store Using app Total reviews Average rating
Candy Mail UK 15 days 3 5.0
4 / 5 Share
Aug. 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Store Using app Total reviews Average rating
Metamorphoza About 2 months 5 4.8
5 / 5 Share
Aug. 5, 2020

Setup really straightforward, easy to use, and fast customer support. Great thanks to Karen & Tomas for the help.

Store Using app Total reviews Average rating
Phrozen Technology 5 days 1 5.0
5 / 5 Share
Aug. 3, 2020

Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++

Store Using app Total reviews Average rating
Tactical Edge Hobbies Over 1 year 3 5.0
5 / 5 Share
Aug. 3, 2020

Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!

Store Using app Total reviews Average rating
KH DISTRIBUTION 15 days 1 5.0
5 / 5 Share
Aug. 3, 2020

Loved working with Dwight to find the right solution for my business. It’s great to work with someone who understands the needs of small business. Thx so much for your advice.

Store Using app Total reviews Average rating
Around The Table About 1 month 6 5.0
5 / 5 Share
July 31, 2020

The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.

Store Using app Total reviews Average rating
DasGeburtsposter.de About 1 hour 1 5.0
5 / 5 Share
July 30, 2020

Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!

Store Using app Total reviews Average rating
A Box of Stories 6 months 3 5.0
4 / 5 Share
July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Store Using app Total reviews Average rating
Natalie Borton Over 4 years 3 4.7
5 / 5 Share
July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

Store Using app Total reviews Average rating
5 / 5 Share
July 29, 2020

This program has run very well for us. Customer support has always been excellent. Highly recommended.

Store Using app Total reviews Average rating
Tempdrop Over 2 years 6 4.8
5 / 5 Share
July 28, 2020

A massive thanks to Derek, he has been so helpful as I took over the Referal Candy program for Havoc and I used to have a lot of doubts that Derek kindly answer for me.

Store Using app Total reviews Average rating
Havoc Over 2 years 6 5.0
5 / 5 Share
July 26, 2020

Can definitely recommend Referral Candy as it's been better than other referral programs we've used on other sites. The customer service is amazing too. Our account manager Tom is always quick to respond and checks in regularly to make sure we're getting the most out of our program. Excellent support!

Store Using app Total reviews Average rating
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