Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,451
chart
#1,317
All reviews
Review RSS Feed
July 16, 2020
The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries. The app itself needs some work: 1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program. 2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy. 3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings) 4. Having in app chat support would be helpful too. Overall CS and documentation is really good.
July 15, 2020
Good Experience! The customer support responded fast. Problem solved without any frustration. Great App and team.
July 15, 2020
A very good app and great customer service and help from Dwight to help us build our sales. Thanks Dwight!
July 15, 2020
Dwight was really helpful and the software looks great and easy to use. You get a free trial which is great! Highly recommend
July 10, 2020
Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).
July 9, 2020
I'm testing this app as a customer referral program for our ReCharge recurring orders. Derek was super helpful in setting this up with me.
July 7, 2020
Amazing Service from Jon who worked alongside us while setting up the platform. Results are yet to come but still early stages of using the tool.
July 7, 2020
Derek was a huge help from beginning to end. We worked out details, new implementations and he went as far as helping with custom code. The app works great.
July 3, 2020
Amazing customer service!!! Everyone has gotten back to me so fast. Thank you Lorraine :)
July 3, 2020
Fast support and good help from Karen and the team, thanks! looking forward to use the tool! thanks.
July 2, 2020
Great app ! We've been using it for a few weeks and the results are there! Amazing support from Tom !
July 29, 2020
Just getting started with Referral Candy and so far so good! Their customer support is fantastic. I worked with Karen today and she helped me get our custom theme up and running. Super excited to kick off our rewards program.
July 1, 2020
Derek was very helpful in setting up some customizations for our referral program, and we've been really pleased with the results so far!
July 1, 2020
Derek was super helpful during the onboarding call. I'm excited to try out ReferralCandy. Thanks, Derek!
June 26, 2020
This app is great, it helped direct a lot of traffic to our site and we saw many sales from it. Jon, in customer service was great! He was prompt and helped with all of my minor issues.
Feb. 17, 2021
The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements
Thanks for updating your review - we'll work hard to earn that fifth star!
June 25, 2020
Dwight just gave outstanding support in getting us launched with this app. Now looking forward to get our sales boosted.
June 23, 2020
Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.
June 22, 2020
Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.