All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

June 19, 2020

After I tested the tool for 2 months on one of my websites, and it is really customizable and meeting my needs. Karen was really nice and helped me clone one theme from one store to another.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2020

When I first started using Referral Candy I had a lot of questions and Benz from their customer service team was a big help!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Derek from CS was super helpful. He walked me through the app for my store & explained some of the features the app has to offer.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

The app gives a lot of options and it's a good first step towards having a referral system. Derek was extremely helpful and went out of his way to assist me. Thank you Derek.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

Dwight was super helpful. I didn't know how to utilise the app properly at first but now I have great tips, I'm looking forward to seeing how the performance goes up (it was already above average with no tips!) Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2020

Really excited to get started with Referral Candy, I had a few issues when I initially installed it but I reached out to customer service and Tom helped me get it all sorted and now it works perfectly :) Thanks Tom!

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2020

Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2020

Great service and works smoothly. Karen from the support team really helped me fix a bunch of stuff that I was missing to change my emails from English to Spanish. Thank you Karen!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2020

The support team is super helpful and responds quickly. Karen from the support team is super amazing she helped me solve lots of problems and even provided me lots of useful skills of how to use this app. Thanks Karen!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2020

We just got this app, and it was very easy to install and work with! We had some issues getting the formatting correct onto a static webpage, but the support from Lorraine was great and problem was solved quickly. Looking forward to using this app!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 2, 2020

Lorraine Garcia assisted me reset my password, she was very helpful. Thank you so much for your help Lorraine!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2020

Excellent App - good way to get a referral campaign up an running in a short amount of time. I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.

Store

Moasure

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2020

Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2020

The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about. When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.

Store

RASICAL

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 26, 2020

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2020

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great customer service! Benz helped me get my app on track. Looking forward to great results as the program takes off.

Using app

About 1 year

Total reviews

5

Average rating

5.0