All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

May 21, 2020

Even though the app isn't as intuitive as I hoped for, their customer support is on point, well educated, friendly and skilled to help and lead you through the process.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.

Using app

About 4 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

May 18, 2020

great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2020

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

Store

Biotiva

Using app

15 days

Total reviews

4

Average rating

5.0

4 / 5 Share

May 14, 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Using app

16 days

Total reviews

6

Average rating

4.8

5 / 5 Share

May 14, 2020

Great support by Derek! Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert. -Raine/Sweden

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 13, 2020

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 12, 2020

I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 11, 2020

Great app, I had trouble customizing it but Tom Koetz from support helped me a lot. Wonderful experience

Using app

4 months

Total reviews

6

Average rating

4.8

4 / 5 Share

May 10, 2020

Very easy to install, use, and great support! The interface is simple, and the integration works very well.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 8, 2020

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way. Thank you!

Store

GLO24K

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

Derek is the man! thanks again for the help! ...................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2020

AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2020

Solid support team. Questions and issues get resolved quickly. Hoping for more/better integrations soon with email marketing!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.

Using app

7 months

Total reviews

8

Average rating

4.0

5 / 5 Share

May 4, 2020

Great app with great support. Jon followed up with me multiple times to make sure we received the help needed. Thx!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)

Using app

About 6 hours

Total reviews

1

Average rating

5.0