Referral Candy & Affiliate

Dec. 10, 2020

The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!

Dec. 9, 2020

I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.

Nov. 1, 2022

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

Dec. 7, 2020

We really like ReferralCandy - easy to use and setup and the customer support is excellent. Jon did an amazing job!

Dec. 6, 2020

A friend referred me to use this app and I'm delighted at how easy it was to onboard and get things going after installing the app! I'm surprised that I really didn't have to do much to get the referral program started for my business. After replacing the images and messages with my preferred ones, I had a referral program up and running in less than 10 mins! :) I had some questions thereafter and I'm glad to be served by very responsive and patient support staff like Karen and Jon.

Dec. 3, 2020

This app is very easy to setup and easy to use. Derek has been beyond helpful with any question that I have hadd. App is very easy to use and our program has started growing quickly

Dec. 3, 2020

Not even 1 sale with this referral program, and I have been already charged $49 for nothing. I guess they do not care.

Dec. 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Dec. 1, 2020

Great app, easy to install and to use. Had a few questions, Derek from The Referral Candy Team solved all my questions and provided an excellent service.

Dec. 1, 2020

We signed up for Referral Candy since we were looking to start rewarding our loyal customers for constantly making referrals for us, and also to have a mechanism in place that would allow new customers to avail of "earned" incentives. Onboarding was a breeze. Derek walked us through the process and explained all strategic options and things to consider. That was really helpful and we were up to speed in no time. 5/5 so far!

Dec. 1, 2020

We plan to use this tool:) at first impression the costumer service is on very good level. Looking forward to start:)

Nov. 30, 2020

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Nov. 27, 2020

JC - Thanks for the great Team and the help. It was wonderful how fast they helped out. Stay like that

Nov. 25, 2020

App has been good so far. Synced well with our Klaviyo account and when we had questions, Derek on the Referral Candy team was helpful in resolving them. Too early to tell if there will be a lot of business via referral, but our fingers are crossed.

Nov. 25, 2020

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

Nov. 24, 2020

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Nov. 24, 2020

Created a positive multiplier on our customer acquisition from day 1. Incredibly easy to set up and use. Excellent, responsive customer service.

Nov. 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

Nov. 23, 2020

In order to do a separate campaign for the same store, there was a need to delete all of the advocates at one time without deleting my account. Dwight assisted me in making sure the engineering team at Referral Candy was able to do this in a timely fashion (before the start of the campaign) without the need for deleting my account. Thanks, Dwight, for being so prompt and helpful!

Nov. 23, 2020

I had a couple issues with our Referral Candy App- I reached out and Mardie got back to me with a quick solution. Thank you for your assistance, Mardie. It's not often you come across good customer service anymore.