Referral Candy & Affiliate
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Jessa helps was so efficient, she was very patient with me when I could not find informations and invoices in my Referral Candy app. Thank you so much for your help Jessa!
Thank you! I’m really glad I was able to help you out. If you ever need anything else or have questions again, I’m just a message away. :) - Jessa
Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!
Thank you so much for the kind words! I really appreciate you pointing these things out. It was great working with you and I'm glad I could help. We’re always here to support you as you grow your referral program, so feel free to reach out anytime! - Lariza
We are busying using Referral Candy to scale our Refer a Friend campaign. We have been very impressed with the development support and availability to get us up and running, and look forward to launching the campaign soon! Jon and Innah have been particularly attentive to us, which we truly appreciate!
Thank you so much for your kind words and for recognizing our support team. We're thrilled to hear they've been helpful in getting your campaign up and running. As you prepare for launch, feel free to let us know anytime you need assistance, I believe you have an open case with Jon. We're here to ensure everything runs smoothly and that you’re fully satisfied with your ReferralCandy experience. - Dwight from ReferralCandy
We've been using ReferralCandy for quite a while now and have always been very satisfied with the customer support, especially Jon, who has consistently shown great professionalism ! Big thanks to him
It was my pleasure to have assisted you. I am here anytime you need help. - Jon
Great app for powering your referral program and excellent customer support too.
That's an incredible feedback. We really do appreciate it. Feel free to get back to us whenever you have concerns. :) - Innah
Jessa has great knowledge and patience, she's helped me set up the full campaign single handedly. Really great customer support!
Thank you so much for your kind words. We are always here to help you out. :) - Jessa
Jon was incredibly helpful and got my issue resolved in the same day! I really appreciate the dedicated support.
Appreciate the kind words! Happy I could get that resolved for you right away. Don’t hesitate to reach out if you need help with anything else. - Jon
Lariza was amazing! She was so quick and efficient at solving my problems
Thanks so much! Really glad I was able to help get that sorted quickly. If anything else comes up, just let me know. Happy to assist anytime. - Riz
ReferralCandy has been an incredible addition to our Shopify store. The integration was seamless, and setting up our referral program took no time at all. Everything runs smoothly in the background, allowing us to focus on growing our brand while our customers spread the word for us. The automated referral flow is intuitive and customer-friendly. Since launching, we’ve seen a noticeable increase in repeat purchases and new customer referrals. It’s helped us turn satisfied customers into active promoters. The support team is also fantastic—responsive, helpful, and always available when we need assistance. If you're looking for a reliable and effective way to boost word-of-mouth marketing and customer loyalty, ReferralCandy is the perfect solution. Highly recommended!
Really appreciate this detailed feedback. Thank you! It’s awesome to hear that things have been smooth since launch and that you’re already seeing results. The fact that it’s helping with both repeat purchases and referrals is exactly what we aim for. Always here if you need any support as you grow! - Riz
Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.
Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime. - Jessa
Had three great guys helping me to set the app and launch all emails. Got a bit lost into the app as I did not know when the emails would be sent and in which sequence so i was trying to understand the flow of action when the system triggers which email. With the help of 3 great guys Charlie, Sam and Roj got my way into this and have it up and running. Thank you all for your continuous support and patience to guide me step by step in the process.
We really appreciate this and please know that we're always happy to help! Thanks again for your patience, and feel free to reach out if anything else comes up.
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together. - Riz
I spoke to Innah and she was extremely helpful and amazing. I was unsure about the setup at first but she helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for the kind words! I'm really glad I could help get things sorted out for you. Don't hesitate to reach out if you have more questions down the line. I'm always happy to help! -Innah
Charlie was professional and very helpful with helping me sort out a referral . Great app and easy to use
Really appreciate you taking the time to leave this! I’m glad we got everything sorted with the referral, and it’s great to hear you’re finding the app easy to use. Always happy to help if anything else comes up. – Charlie
Roj was simply amazing—patient, persistent, and genuinely committed to finding a solution that worked seamlessly with my unique setup. He went above and beyond, never giving up until everything was running perfectly. His kindness and professionalism didn’t go unnoticed and are deeply appreciated. It's rare to find support like this—thank you, Roj, for making the experience with ReferralCandy not just easy, but enjoyable!
Thank you so much for the kind words! It truly means a lot. I'm really glad we were able to get everything working smoothly with your setup. It was a pleasure working with you, and I’m always here if you need anything else. Appreciate you taking the time to share this! – Roj
Riz was really helpful and she solved my question in minutes!!
So glad to hear I was able to help out so quickly. Feel free to reach out anytime. :) - Riz
Jessa consistently goes above and beyond to provide outstanding customer service! She is attentive, knowledgeable, and always ready to help with a friendly attitude. Thank you Jessa, for making every experience smooth and enjoyable!
Wow, thank you so much for the thoughtful words! I’m really happy to hear the support has made a difference. I’s always my goal to make things as easy and smooth as possible. I appreciate you taking the time to share this. - Jessa
support team always quick and responsive :) I was unsure about the setup at first but the team helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for your feedback! I’m really glad we could help you get things sorted quickly. Always here if you run into anything else—appreciate you taking the time to share this! - Riz
Very helpful, thanks Charlie - answered my questions quickly and easily for me to understand. Really appreciate it!
You're very welcome! I'm glad I could help and that everything made sense. Really appreciate you taking the time to leave this review. Don't hesitate to reach out anytime! - Charlie
Great app and great customer service, thank you Jessa!
Thanks so much for the kind words! It was my pleasure to help. I'm really glad you're enjoying the app—don't hesitate to reach out if you ever need anything. - Jessa
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