Referral Candy & Affiliate

Jessa has been incredibly helpful in getting our referral campaigns set up properly and guiding us through how to fine-tune everything on the front end. She was clear, patient, and super knowledgeable—exactly what you need when you’re diving into a new tool. Thanks to her support, everything is ready to go, and I’m really excited to see how ReferralCandy performs now that we’re going live. Huge thanks, Jessa!

Had three great guys helping me to set the app and launch all emails. Got a bit lost into the app as I did not know when the emails would be sent and in which sequence so i was trying to understand the flow of action when the system triggers which email. With the help of 3 great guys Charlie, Sam and Roj got my way into this and have it up and running. Thank you all for your continuous support and patience to guide me step by step in the process.

Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!

I spoke to Innah and she was extremely helpful and amazing. I was unsure about the setup at first but she helped me through it and resolved my questions quickly. Thanks again!

Charlie was professional and very helpful with helping me sort out a referral . Great app and easy to use

Roj was simply amazing—patient, persistent, and genuinely committed to finding a solution that worked seamlessly with my unique setup. He went above and beyond, never giving up until everything was running perfectly. His kindness and professionalism didn’t go unnoticed and are deeply appreciated. It's rare to find support like this—thank you, Roj, for making the experience with ReferralCandy not just easy, but enjoyable!

Riz was really helpful and she solved my question in minutes!!

Jessa consistently goes above and beyond to provide outstanding customer service! She is attentive, knowledgeable, and always ready to help with a friendly attitude. Thank you Jessa, for making every experience smooth and enjoyable!

support team always quick and responsive :) I was unsure about the setup at first but the team helped me through it and resolved my questions quickly. Thanks again!

Very helpful, thanks Charlie - answered my questions quickly and easily for me to understand. Really appreciate it!

Great app and great customer service, thank you Jessa!

Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.

Tested several referral programs compatible with Recharge, and this one is by far the smoothest. Seamless integration and top-notch support. Jessa from customer service was especially helpful :-D

Great app with amazing features. Jessa is the best! ;)

I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!

I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!

Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.

Very good customer service, quick response, and the agent, Jessa, was very professional!

I must say that you need to be quite technical to complete the setup yourself. However, I get step-by-step support from Charlie, and he is patient, problem-solving, and has a nice tone. So, 10 out of 10 stars for customer support! I am still in the set up stage, however I hope all the work will be worth it :)

I had the pleasure of working with Riz (Lariza). As a new user of ReferralCandy, I had a bunch of questions — even some silly ones, lol. Riz was incredibly patient and knowledgeable, and she answered all of my questions thoroughly. She even went above and beyond by inviting a technical specialist to our demo call to help with the integration, since I’m not a tech person.