Referral Candy & Affiliate
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Jon was great help! Excited to use for affiliate program
You have been amazing as well. Hopefully our new affiliate feature generates you more sale. :) - Jon
Great help from Jessa with the setup. Hopefully it will bring some revenue as well!
Thanks for this feedback and we're excited to see the growth of your referral campaign! reach out anytime you need help. - Jessa
Amazing customer service from Innah & Lariza - thank you so much!
Thank you so much and it has been our pleasure to have assisted you. :) - Innah and Riz
I recently had the pleasure of interacting with Charlie from Referral Candy Support, and I couldn't be happier with the experience. Charlie was incredibly helpful and quick to respond to all my inquiries. His professionalism and efficiency made the process smooth and stress-free. I truly appreciate the excellent support and would highly recommend Referral Candy to anyone based on my experience with Charlie. Thank you for the outstanding service!
Thank you so much for your kind words! We’re thrilled to hear about your great experience. Our team takes pride in delivering top-notch support, and your feedback reaffirms our commitment to helping our merchants succeed. If you ever need any further assistance, we're always here to help. Thanks again for choosing ReferralCandy! - Charlie
Roj was super helpful walking me through a ton of features and campaign set ups
Thanks so much! I'm glad I could guide you through the features and campaign setups. Let me know if you ever have more questions—happy to help. - Roj
Roj is professional and patient. He helped me check my referral program setup and walked me through the test purchase. He's a lifesaver! Thank you Roj!
I really appreciate your feedback! I'm glad I could help you get everything set up and walk you through the test purchase. Don't hesitate to reach out if you ever need assistance again. - Roj
Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!
Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help. - Roj
Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources. Jessa was super helpful!
Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)
I reached out to ReferralCandy to assist me with a few transitions including an integration with Klaviyo, and Charlie Sosmena was extremely helpful! He answered all my questions seamlessly and helped to ensure that I was taking the necessary steps in order to complete this setup. Couldn't have asked for better service and guidance. 10/10 experience. Thank you, Charlie!
I truly enjoyed assisting you, and I sincerely appreciate your fantastic feedback—it highlights our commitment to delivering the best possible customer experience. Thank you once again! - Charlie
I had a great experience with the customer solutions team when fixing an input error on our end—they were knowledgeable, thorough, prompt and kind!
Thank you so much for this wonderful feedback. We highly appreciate this and please know that we are always here whenever you need assistance. - Riz
Meets all my needs to set up a referral campaign efficiently. Customer service has been spot on -- in particular, Innah and Roj have been helpful in quickly answering any questions I have and resolving my issues.
We're thrilled to hear that our app is the perfect fit for your business needs. And thank you again for writing this amazing review. - Roj and Innah
Some things works really good, some not yet, but the support its very helpful and have an open ear for all. They find everytime a good solution. Special Thanks to Lariza!
We're always here to help you out, so please let us know anytime you need help and we'll make all features work for you the best way possible. :) - Riz
Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!
You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it. - Riz
Referral Candy is amazing! Easy setup, seamless integration, and automated referrals. Customizable campaigns and great analytics boosted my sales and customer engagement. Highly recommend!
This is such a great feedback. Thank you so much for sharing your thoughts and experience with us. - Riz
Really good application, easy to use and the customer service is very helpful!
We are so thrilled to hear this. Thank you so much and reach out anytime you need help. ;) - Jessa
I have had a great experience with the product. The support team was quick to respond and help with all the doubts beyond the assigned time as well. I spoke to Roj and he was extremely polite and very helpful even after the designated time. Helped me with the documentation needed for our store.
Thank you so much for writing an amazing feedback. We really appreciate it. Please reach out anytime you need help and we'll be glad to assist you. - Roj
Wir nutzen das Referral Candy seit ein paar Tagen. Das Erstellen einer Kampagne und Emails war soweit einfach machbar. Wir hatten eine Rückfrage, die sehr schnell von Jessa überprüft und beantwortet wurde. Toll, dass man sich auf den Kundenservice verlassen kann. Wenn mal Probleme aufkommen, wissen wir, dass wir in guten Händen sind!
Thank you so much again for this wonderful feedback. We're so glad to hear that you find our app easy to use! Again, please reach out anytime you need help. - Jessa
I want to thank Jessa for very quick turnaround. Solved my problem under 5 minutes.
You were amazing as well. Thanks again for this review. :) - Jessa
ReferralCandy is a very good application that can be introduced. It is not difficult to operate. Support is fast, courteous and excellent. I recommend it.
Thank you so much for this awesome review. Again, please do not hesitate to let us know anytime you need assistance. - Riz
I have tried most of the big decently-priced referral apps and this app seems to do almost everything I need. Other ones missed features, or had some things broken. Not everything is perfect in Referral Candy either, but so far seems the best one for my needs. The customer service is excellent and helps fast with the things you don't understand. Thanks Irene for help!
We are so happy to know that our app is the best fit for your business, and once again, thank you so much for providing this feedback. - Irene
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