Referral Candy & Affiliate
All reviews
Great customer support, very quick response highly recommended Karen is very knowledgeable and has helped a lot to resolve the issue.
This is a fantastic app for building a referral program. Tom was a fantastic help in helping us set things up across multiple sites.
Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.
Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.
Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.
I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.
Tippy was an amazing help! He went above and beyond to make sure I had everything I needed to make my program successful.
Great customer service. Helped me get through setup and a few issues I was having..................................
Derek was awesome and super helpful! Great service! Referral Candy is easy to use and very user friendly.
Very user-friendly interface. Simple to set up and get going while still deep enough to provide customizable options. Lorraine was super helpful and helped me figure out a way to do what I needed. Highly recommend if considering and it fits your needs.
AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING
Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!
Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!
Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
Great app, Derek was very helpful and quick in response when we had technical issues or questions regarding strategy.
Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.
Great app and great service! Followed up and made sure I was taken care of too. If you're thinking about using this, try it out.
Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.
We just launched our Referral Candy program and I had some questions about the timing of the advocate reward. I reached out via chat and Karen was so helpful! She was able to quickly & clearly provide me with an answer.
In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.
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