All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

April 15, 2020

Easy to use and set up, keeps things simple and effective. They also have a good knowledge base on how to get the best out of the app and support is great (thanks Benz)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2020

great app. super easy to use and would recommend to anyone trying to grow their business. We've gotten many referrals

Store

mushie

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 13, 2020

Great app, but more importantly EXCELLENT customer service. Derek has been helping me for months, helped migrate my store from WooCommerce to Shopify, and has been excellent all around!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

Tom really help with an issue following up with me several times! Good job! Greast customer service!

Store

ALOHAS

Using app

Almost 2 years

Total reviews

14

Average rating

3.9

5 / 5 Share

April 9, 2020

Dwight was super helpful. Jumped on a call when we were trying to work out some integration issues. Was honestly starting to look at other programs, but definitely with the right company, able to do exactly as we wanted.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2020

Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas! Just spoke to Karen and she was delightfully helpful as well.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2020

Great call with Derek from the Referral Candy. He showed us some insightful ways to improve our conversions and customize our app so that it is on-brand. Thanks for your help, Derek!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2020

Really good customer service with a timely response. We personally had a great experience with Benz on the team!

Store

ChopFit

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2020

Referral Candy has been a fantastic app.I have had it in use for 12 months now and the platform is very easy to use, plus it really has helped my business. I love seeing the large number of shares on Facebook from people in the program [I think it was 350 shares this month], and the converted sales. Word of mouth for my business helps enormously, and Referral Candy make it very easy. It's totally worth the investment in my eyes. Thanks to Karen for recently help make an adjustment to my program also : )

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

April 3, 2020

I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2020

ReferralCandy has amazing support. I had some questions and Dwight Salagsag went above and beyond to make sure I get the answers I need. He even jumped on a google hangout call with me to walk me through and show me exactly how to use the app and answer my questions in detail. Super happy with ReferralCandy and Dwight!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2020

This was super helpful. Benz Jalali was incredibly helpful with my questions. Thank you for this service.

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 1, 2020

Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.

Using app

17 minutes

Total reviews

16

Average rating

2.3

5 / 5 Share

March 31, 2020

Referral Candy setup was a breeze and my man Derek help me get everything set up in time!!! I love it when apps are this easy to install and setup!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Updating my review since we recently revamped our entire Referral Candy templates. Our Referral Conversion Rate is pretty strong and is a great way to get new fans of our products. Most recently I received help from Lorraine and she was a great help, saved me hours and hours of work on my own.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2020

We've been using Referral Candy for years now, and we're quite happy with it. I recently had some questions for support, and they were extremely helpful. Thank you Derek!

Using app

Over 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 30, 2020

I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you

Store

BRABAR

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2020

Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

Lorraine was super-helpful in and was patient with the questions I had for her. Great product and useful for our business.

Using app

7 days

Total reviews

9

Average rating

4.9