Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#882
All reviews
Rating Breakdown
Oct. 27, 2020
Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.
Oct. 26, 2020
Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.
Oct. 26, 2020
I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.
Oct. 26, 2020
Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.
Oct. 23, 2020
The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!
Oct. 23, 2020
I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!
Oct. 22, 2020
We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.
Oct. 21, 2020
Jon was extremely helpful as he guided me through the steps to set up the app. I was able to link it and test it thanks to his professionalism and patience!
Oct. 21, 2020
Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!
Oct. 21, 2020
Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!
Oct. 20, 2020
Very easy to setup and link in with the existing apps I use (specifically Recharge Payments). The app's different referral rewards and ability to change them easily as well as personalise the look and feel to brand it in line with the business is great. The team are also very responsive and offer great support - special shout-out to Jon for the recent support.
Oct. 20, 2020
Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!
Oct. 19, 2020
So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!
Oct. 16, 2020
Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.
Oct. 15, 2020
Fantastic product, very flexible and referral candy provide really good support for users. Can't fault them.
Oct. 15, 2020
The most important thing to mention is that after you launch this, it needs to maintenance or time. It runs smoothly in the background and generated additional revenue. Very good customer service reps (Tom in particular). Thank you
Oct. 15, 2020
They are quick in helping with every detail you need. They will explain everything to avoid confusions. App is really good to boost the sales. Thanks a lot Tomas
Oct. 14, 2020
Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.
Oct. 14, 2020
The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)
Oct. 13, 2020
So far the app has been great and easy to use. most importantly the customer support thru chat messenger has been solid (very quick and knowledgeable).