All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2020

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

Store

Hekate

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2020

I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 26, 2020

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Store

Every

Using app

12 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Jon was extremely helpful as he guided me through the steps to set up the app. I was able to link it and test it thanks to his professionalism and patience!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2020

Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!

Store

Paso

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Very easy to setup and link in with the existing apps I use (specifically Recharge Payments). The app's different referral rewards and ability to change them easily as well as personalise the look and feel to brand it in line with the business is great. The team are also very responsive and offer great support - special shout-out to Jon for the recent support.

Store

LOAF.LY

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 19, 2020

So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2020

Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Fantastic product, very flexible and referral candy provide really good support for users. Can't fault them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

The most important thing to mention is that after you launch this, it needs to maintenance or time. It runs smoothly in the background and generated additional revenue. Very good customer service reps (Tom in particular). Thank you

Store

KOLEDA

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

They are quick in helping with every detail you need. They will explain everything to avoid confusions. App is really good to boost the sales. Thanks a lot Tomas

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)

Store

Cycle

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

So far the app has been great and easy to use. most importantly the customer support thru chat messenger has been solid (very quick and knowledgeable).

Using app

Almost 3 years

Total reviews

2

Average rating

5.0