All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
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5 / 5 Share

March 25, 2020

I use this app to help me program the referral page automatically. It was helpful and I had a few problems and got to solve it instantly with the help of the service provided.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2020

Derek was super friendly and helpful. Quick to respond and clear. As customer service should be. Thank you :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Customer service (Derek) was excellent!! Quick to reply and very knowledgeable and helpful at getting to the bottom of my issue

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

We had great experience with their customer service, and the platform itself is user friendly and easy to figure out!

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 23, 2020

Great customer support, very quick response highly recommended Karen is very knowledgeable and has helped a lot to resolve the issue.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2020

This is a fantastic app for building a referral program. Tom was a fantastic help in helping us set things up across multiple sites.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2020

Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.

Store

aila

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2020

Very nice and quickly support by Jon when I opened the chat to ask for help. I´m trying the app and I hope reach my expectation

Using app

About 3 hours

Total reviews

13

Average rating

4.1

5 / 5 Share

March 18, 2020

Amazing company providing wonderful referral service. They also have the best customer service ever! Keep it up, Tomas!

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

March 13, 2020

Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.

Using app

24 days

Total reviews

9

Average rating

4.3

5 / 5 Share

Feb. 28, 2020

Tippy was an amazing help! He went above and beyond to make sure I had everything I needed to make my program successful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great customer service. Helped me get through setup and a few issues I was having..................................

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Derek was awesome and super helpful! Great service! Referral Candy is easy to use and very user friendly.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Very user-friendly interface. Simple to set up and get going while still deep enough to provide customizable options. Lorraine was super helpful and helped me figure out a way to do what I needed. Highly recommend if considering and it fits your needs.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!

Using app

7 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 13, 2020

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Using app

10 days

Total reviews

1

Average rating

4.0