All reviews

Rating Breakdown

  • 5
    87% (887 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (31 ratings)
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2 / 5 Share

Sept. 21, 2017

I had a problem, we are working to resolve. If it is resolved to my satisfaction I will change my review. I do appreciate them reaching out. Look foward to a solution.

Using app

11 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 20, 2017

Erik & Shibo were second to none in helping me with my set up. Their support was quick and they went above and beyond to ensure that I had everything I need. I would never hesitate in recommending them and I am confident you will have a great experience using Refersion.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

My thanks to Erik and the Support Team at Refersion for their knowledgable, efficient and friendly help in setting-up my Shopify Store. Refersion is a vital value add component that will facilitate DBPC membership growth. Great and informative Crowdcasts !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

Get Refersion if you want great support. Erik is the best and he will take as much time as you need to make sure you understand the ins-n-outs of this product and how it can work best for you.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

The Refersion support team has been wonderful in the process of me setting up my online store. Great app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2017

New customer but recent problem corrected quickly and great communications from Erik!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

2 / 5 Share

May 10, 2018

Our company was very excited to get started using refersion. Layth and the rest of his team have been so responsive and helpful as we get everything set up. Makes me feel more comfortable starting a new program when you know the customer service will be there to assist whenever we need it. After being up and running for almost 10 months I can say that support response comes and goes. If you have their attention it works, but otherwise you can wait for a long time with no feedback. We have seen our number of affiliates grow hugely since starting with Refersion, unfortunately we are also running into affiliates calling upset and accusing us of stealing from them because they aren't receiving credit for the sales they are generating. Refersion has not had a good response for any of these issues and the issues/upset affiliates are growing. If things don't turn around we are looking for a new solution.

Using app

3 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 6, 2017

Awesome app! Does exactly what it is supposed to and is incredibly easy to use. Equally as important, the customer service is excellent. Layth is the man!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

Erik is quick and responsive. Very helpful. Thanks

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2017

Had a great experience, particularly with Erik, in getting this set up. I wanted something that could track orders through our own wordpress site rather than just through shopify, and he was able to help me get it set up after just a few emails. Great support and prompt responses.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

As a Shopify Expert at Blend Commerce, we both use and recommend refersion frequently. It's very easy to setup, makes managing affiliates an absolute doddle and just takes the stress out of having to manage external payments. Great for all Shopify Store owners.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Erik was very helpful and responsive to answer questions and help test orders for my store. While I haven't gotten any orders yet to use this to it's full potential, I see people promoting the site already.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Refersion is exactly what a company like us that sells both physical products & a subscription service needs. Reversion's integration with Paywhirl was one of the main reasons we chose to give it a try. Although it didn't work on the first try, Erik from Refersion was outstanding in his support for us and worked patiently with Paywhirl to get it all to work for us. We're blown away! I highly recommend Refersion to anyone looking to launch an affiliate marketing program.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2017

Refersion allows you to create your own affiliate marketing campaign with registration pages, managing of affiliates, conversions, payouts and so much more. It is extremely easy to use and also very powerful and flexible. Shopify integration is smooth. There are a plethora of support documents, and if you're ever stuck, Erik from Refersion is outstanding. Highly recommended. I just wish Marketplace was a bit more active and the Professional Plan was a bit cheaper!

Using app

10 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 28, 2017

Layth was super quick to help us and made my life so much easier as i didn't have to get involved it was all done and set up perfectly!! Thanks so much!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2017

Lots of similar products out there but this one is the best! Thanks!

Using app

About 2 years

Total reviews

46

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

I am just experimenting with this app and I have had a few problems. Erik from customer support was amazing. He managed to fix everything that I somehow completely messed up. I highly recommend trying the Refersion app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

Great Affiliate App! Fire Sale Approved!

Using app

8 months

Total reviews

30

Average rating

4.9

5 / 5 Share

Aug. 22, 2017

Erik was awesome and really helped me walk through how to set up an affiliate program that works for our company!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Just installed the app and so far it so good!. Easy to use and the customer service is great (Thanks Erik). Would recommend!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0