Releasit COD Form & Upsells
Cash on Delivery Form for Dropshipping: Upsells, OTP, SMS
Rating
4.8
feedback
2,573
chart
#46
All reviews
Dec. 26, 2025
Dec. 26, 2025
This plugin gets disconnect automatically and they do not even store orders anywhere in the system. So do not install this plugin if you do keep checking your dashboard
Dec. 26, 2025
App stopped working and lost many order, because customer wasn't able to complete order. They ask me to reinstall, which make me subscribe to their plan again.
Dec. 25, 2025
Since December 23rd, this application has experienced issues where customers cannot place orders, and the app management interface cannot be opened. As a last resort, I had to uninstall it. When I reinstalled it yesterday, the paid plan was no longer active and reverted to the free plan. Despite reaching out to the official support team, I have not received any response. Additionally, since the uninstallation, my Facebook pixel tracking has been malfunctioning and failing to provide accurate data. I have now discontinued the use of Releasit COD Form.
Jan. 5, 2026
– Issue Resolved & Good Support Response (Updated) UPDATE: After my initial review, the support team contacted me and handled the situation professionally. They: • Restored my 1-year paid plan • Offered compensation for the inconvenience • Took responsibility for the issue The problem on December 23rd, 2025 caused real disruption to my business, but I appreciate that the team: • Responded clearly afterward • Fixed the issue • Made an effort to compensate the losses While the incident itself was frustrating, I believe the way a company reacts matters a lot — and in this case, they improved the situation. I hope they continue improving: • Communication before technical issues • Preventing paid plans from being affected Thank you to the support team for resolving the problem
Dec. 25, 2025
Very fast answers, staff is really good, specially Kemal, he was very kind and did his best to solve my problem.
Dec. 25, 2025
Aplicación perfecta para pedidos contra reembolso. La velocidad que tienen a la hora de resolver problemas con el chat es genial! recomendadisima.
Dec. 25, 2025
We had an issue with the application and contacted support via chat. A representative named Dzenan responded. We explained the problem we were experiencing, and he was extremely helpful, paying close attention to every detail and, most importantly, resolving the issue. It’s very important to have someone like that on the team—someone who truly cares about the client and takes the time not only to fix the problem but also to offer advice and guidance. All praise for Dzenan, and we will definitely ask for him again if we encounter any issues in the future.
Dec. 25, 2025
we tried a lot of cod based forms apps... the app is perfect, fast with very flexible options from upsells, crossalles increasing the AOV... and the communication is very fast the whole day specially with Kemal, he is super friendly, fast , and very professionnal
Dec. 24, 2025
I come from an engineering background so I'm aware that quality of an app is determined when there are issues and not what when everything is working seamlessly. After an outage, they sent a notification intimating my team and resolved it in a reasonable timeframe. The support contact I spoke to, Kemal, was very professional and helpful in the overall interaction. Highly recommended, just for how pleasant the support experience was when the app didn't work as expected.
Dec. 24, 2025
me hicieron perder 500 dolares en publicidad porque dejo de funcionar la app
Dec. 24, 2025