Releasit COD Form & Upsells
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Tive uma ótima experiência com o suporte da Releasit. Um atendimento humanizado, rápido e direto ao ponto. O checkout é completo e bem estruturado. Recomendo muito!
Bom dia, Sou Mehmed, Tech Support App Lead da Releasit. Lamento sinceramente pela sua experiência no dia 23. Sabemos que ficar o dia todo com a aplicação fora do ar, sem conseguir um retorno claro sobre o que estava acontecendo, é extremamente frustrante, especialmente em um dia tão importante para vendas. O problema técnico já foi identificado e corrigido, e a aplicação está estável. Mesmo assim, reconhecemos que a comunicação durante o incidente poderia ter sido melhor, e peço desculpas se você se sentiu sem suporte naquele momento. Entendemos sua decisão, mas se estiver disposto, gostaríamos da oportunidade de revisar seu caso e garantir que tudo esteja funcionando corretamente na sua loja. Pode nos contatar pelo chat dentro do app ou pelo e-mail [support email]. Sentimos muito pelo transtorno causado. Mehmed, Tech Support App Lead
Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re sorry to see that your experience did not meet expectations. We truly wish we had more details about what went wrong so we could address it properly. Our goal is to provide a stable app and responsive support for every merchant. If you experienced any issue at all, we would really appreciate the opportunity to review it and assist you directly. Please feel free to contact us through the in app chat or at support email, and we will prioritize your case. We’re here to help and would be glad to make things right. Mehmed, Tech Support App Lead
buena atencion al cliente
Hola, Soy Mehmed, Tech Support App Lead de Releasit. Lamento mucho que la app esté colgada y que en este momento no esté aceptando pedidos. Entiendo perfectamente lo urgente que es esta situación, especialmente si tus clientes no pueden completar sus compras. Por favor contáctanos directamente a través del chat en vivo dentro de la app o por correo para que podamos priorizar tu caso de inmediato. Nuestro equipo puede revisar la configuración y la conexión de tu tienda y ayudarte a solucionarlo lo antes posible. Tomamos este tipo de situaciones con mucha seriedad y estamos aquí para ayudarte a restablecer el funcionamiento normal cuanto antes. Mehmed, Tech Support App Lead
Releasit is honestly one of the best apps our brand has ever used. We’ve contacted their support many times, and they always reply incredibly fast. A special shoutout to Khusbhu, she was absolutely amazing. She was attentive, patient, and extremely helpful. She spent nearly two hours working with us to solve an issue related to our theme. Even though the problem came from our theme’s side, she stayed with us, investigated everything thoroughly, and ultimately got it fixed.
It’s very easy to use, and most of our sales come through this COD form. When I needed help with a unique design issue, I was surprised by how quickly I received a custom solution tailored to my needs.
Me resolvieron el problema de forma amable
Excellent app! Very easy to set up and works perfectly with my Shopify store. The features are well thought out and save a lot of manual work. Highly recommended
Really happy with COD Relese! The app works perfectly and makes COD handling much smoother. Big thanks to the support team — super helpful and quick to respond. Highly recommended! Thanks Antonio !
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