Releasit COD Form & Upsells
Cash on Delivery Form for Dropshipping: Upsells, OTP, SMS
Rating
4.8
feedback
2,632
chart
#41
All reviews
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Aug. 26, 2025
Aug. 25, 2025
Aug. 25, 2025
Aug. 25, 2025
Very disappointed with the service. I recommended this app to my clients and community, but when an issue came up, the support completely wasted my time. Instead of solving a simple billing mistake, they kept asking for unnecessary details that I don’t even have access to as a developer. I build 1000+ Shopify stores every month and had trusted Releasit in my YouTube tutorials, but after this experience I will never recommend it again. Poor service, unprofessional handling, and absolutely no value for users.
Hi there, I am Mehmed, Tech Support App Lead for Releasit. I’m genuinely sorry to read this, especially considering that you’ve trusted and recommended our app to your clients and community. That means a lot, and I understand how frustrating it must have been to feel that your time was wasted over what should have been a simple billing correction. When billing issues arise, our team sometimes requests specific store level details for security and compliance reasons, particularly when working with developers or third parties. However, that should always be explained clearly and handled efficiently. If the process felt unnecessary, repetitive, or unprofessional, then we clearly fell short in your case. Given that you work at the scale you mentioned and have featured us in your tutorials, I would truly appreciate the opportunity to personally review what happened. If you’re open to it, please reach out and ask for the case to be escalated to me directly. I want to understand where the breakdown occurred and ensure this does not repeat. We value partners and developers who build with and recommend our app. I’m sincerely sorry that this experience damaged your trust. Mehmed, Tech Support App Lead
Aug. 26, 2025
"I had a great experience with Releasit support. The team was very responsive, helpful, and professional. They quickly understood my issue and provided clear solutions that worked perfectly. I really appreciate their efficiency and friendly attitude. I’m very satisfied with the service and would definitely recommend them."
Aug. 24, 2025
Aug. 22, 2025