Releasit COD Form & Upsells
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This app has been really good for COD orders, and I’ve been using it for the past 6 months. However, it has pixel issues, specifically with TikTok Pixel, such as sending duplicate events, not sending purchase events, etc. Currently, I am using EasySell COD Form only because of its better pixel optimisation for Facebook and TikTok. I will be happy to update my review and switch back to this form if these pixel issues are resolved in a future update. Thanks.
Hi there, I am Mehmed, Tech Support App Lead for Releasit. First of all, thank you for using our app for the past 6 months and for acknowledging the value it has provided for your COD orders. We truly appreciate that. Regarding the TikTok Pixel issues you mentioned, such as duplicate events or missing purchase events, we completely understand how critical proper tracking and optimization are, especially when running paid ads. In most cases, duplicate or missing events are related to how the pixel is installed (for example, via Shopify’s TikTok channel, theme code, or multiple tracking sources firing simultaneously), but that doesn’t mean we shouldn’t help you ensure everything works perfectly. We are continuously improving our tracking logic and event handling to ensure better compatibility and cleaner event firing for both Facebook and TikTok. I would genuinely appreciate the opportunity to review your store setup in detail and identify exactly what caused the duplicate or missing events. If you’re open to it, please reach out to us via in app chat or at [email protected] and mention this review. We can audit your pixel setup and help you achieve proper optimization. We’d be happy to earn your trust back and hopefully welcome you again in the future. Mehmed, Tech Support App Lead
Es muy amigable y en la plataforma te ayudan mucho
La mejor que he visto por eso le doy 5 estrellas y su altencion y colaboracion es nivel rapido
The Support Team is absolutely first-class, always responsive, friendly, and willing to go the extra mile to solve any question. This is by far one of the most valuable apps I’ve added to my Shopify store. Highly recommended to anyone serious about growing their business.
Sin esta app es muy difícil lograr aumentar el ticket de venta. Además, es muy fácil e intuitiva de usar.
Excelente app, rápida, segura y confiable, además, nos presta bastante apoyo con el desarrollo de nuestra tienda.
Muy buena experiencia!! facil de configurar y con un área de soporte que te apoya en todo momento :)
Muy buena app! Tengo varios años utilizándola. El servicio al cliente es muy bueno y ayudan mucho con configuraciones personalizadas
Gran herramienta muy intuitiva y facil de usar
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