All reviews

Rating Breakdown

  • 5
    94% (2,132 ratings)
  • 4
    4% (87 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 75% (1,690)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

ofrecen muchisimo por muy poco coste, tiene un servicio de atención al cliente que es un 10, como esta app para contrareembolso no hay ninguna!!! 100x100 recomendable!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Excelente app, el soporte siempre 10 de 10!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Releasit COD Form & Upsells es una herramienta que facilita pagos contra entrega (COD) mediante formularios personalizables y ofrece opciones de upselling para aumentar el valor de las ventas. Fácil de integrar y personalizar, optimiza la experiencia de compra y mejora las conversiones, ayudando a los comerciantes a aumentar el valor promedio de los pedidos y ofrecer un proceso de pago más conveniente.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2024

Excelente servicio

Store

vertex

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Best app for COD, amazing support, definitely recommend!

Store

ZENTURA

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Very helpfull, they solved my problems, very serios company. Thank you again! I really recomand this app.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

I am extremely satisfied with the support provided! The team was prompt, understanding, and went above and beyond to assist us when we needed extra orders before upgrading our plan. Their excellent customer service made the entire process smooth and stress-free. I highly recommend their services to anyone looking for a reliable and customer-focused platform. Thank you for your outstanding support!

Using app

24 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 13, 2024

Avoid using this app , bad service

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, My name is Mehmed, and I’m the Tech Support App Lead at Releasit. I’m very sorry to hear that your experience with our service has led you to feel this way. We never want any of our merchants to feel disappointed or let down, and I truly apologize if we failed to meet your expectations. Your feedback is important to us, even when it’s difficult to hear. It helps us understand where we need to improve, both in the app and in the support we provide. We always aim to offer fast, helpful, and human assistance, and I’m sorry if that was not reflected in your interactions with us. If you’re open to it, I would really appreciate the chance to understand what went wrong and see how we can make things right for you. Please feel free to reach out through email or our chat support — we will gladly assist you with anything you need. Thank you for taking the time to share your experience. It truly helps us improve. Kind regards, Mehmed Tech Support App Lead Releasit

5 / 5 Share

Dec. 12, 2024

ottima app, e servizio cliente disponibile e gentile!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Es una herramienta muy efectiva y eficiente, tiene muchas bondades que son muy útiles para la pagina y el servicio al cliente. El soporto técnico es un lujo, te ayudan a resolver cuantas dudas tengas al instante

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Es realmente excepcional. El servicio es personalizado y super rápido. Es una aplicación que vale la pena utilizar, tanto por sus funciones como por el tremendo servicio que ofrecen. 24/7. La recomiendo 100%.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

El servicio ha sido muy oportuno, en pocos pasos ya tenía resuelta mi inquietud gran soporte de releasit

Store

SaveCom

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 9, 2024

VERY PATHETIC APP! One day it will work and all of a sudden there will be a glitch which the team will deny abruptly instead of helping. Most of their reviews are bought and it cannot be trusted. Everyday I am having some other big glitch with this app.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, My name is Mehmed, and I’m the Tech Support App Lead at Releasit. I’m truly sorry to hear about the experience you’ve had. I completely understand how upsetting it can be when an app you rely on behaves inconsistently, and I’m sorry that this has caused you frustration on multiple occasions. You deserve a stable, reliable solution — and a support team that helps you feel heard and supported. I also want to sincerely apologize if at any point our team made you feel that your concerns were being dismissed. That is never our intention. We take every report seriously, and we genuinely try to investigate each case thoroughly so we can provide a clear explanation or a fix as quickly as possible. If we failed to communicate that properly, I’m truly sorry. Regarding the glitches you mentioned, I would really appreciate the opportunity to look into them in detail. Sudden issues can sometimes be caused by external changes or interactions with other apps, but regardless of the cause, our responsibility is to help you resolve them — not to deny them or leave you feeling unsupported. As for your comment about reviews, I want to assure you that all our reviews come from real merchants using our app. We do not buy or incentivize reviews of any kind. Still, I understand why you might feel this way when your experience has been so frustrating, and I’m sorry that we haven’t earned your trust. If you are willing, I would really like to take a closer look at the specific issues you’re facing so we can work on providing a stable solution. Please feel free to reach out through email or our chat support at any moment — I will personally make sure your concerns are handled with priority. Thank you for sharing your honest feedback. Although it’s difficult to hear, it is truly appreciated, and it helps us understand where we need to improve. Kind regards, Mehmed Tech Support App Lead Releasit

5 / 5 Share

Dec. 6, 2024

Me ha ido muy bien con la plataforma y la asistencia de soporte también. ¡Cada vez se ha optimizado aún más el aplicativo, el cual, nos ayuda a cumplir nuestros objetivos! Solo como sugerencia, podrían crear variantes de formularios que contengan llamadas a la acción atractivas en los planes de pago que sean testeados y nos ayuden a elevar el rango de conversión

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Me encanta el servicio al cliente! su funcionalidad en la tienda es muy importante si quieres escalar tus ventas. Super recomendado!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

¡Hola ! Releasit COD Form & Upsells es la mejor herramienta para optimizar tu proceso de pago contra entrega en Shopify, permite a los clientes realizar pedidos con un solo clic, lo que agiliza significativamente el proceso de pago. Sin duda son los mejores.

Store

BIZSTRY

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Muy buena atención al cliente y funcionamiento en general

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Muy buena la atención

Store

ZuTi

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Excelente aplicación, el servicio al cliente es instantáneo. Nunca había experimentado un servicio al cliente por Internet tan rápido. 10 de 10

Using app

17 days

Total reviews

1

Average rating

5.0