Releasit COD Form & Upsells
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Its a problematic app. After using the app, whihin an week facebook pixel will show error and subsequently facebook ads campaign will stopped working. The reason being "Content ID" is not being captured by this app and so error in Facebook pixel will come. I have installed this app in my multiple shopify store and all store got affected because of this app.
Hi there, I am Mehmed, Tech Support App Lead for Releasit. I’m really sorry to hear about the issues you experienced with your Facebook Pixel and campaigns. I completely understand how serious it is when ad campaigns stop working, especially across multiple stores. Regarding the “Content ID” issue, our app does not remove or block Facebook Pixel tracking by default. In most cases, this type of error happens due to how the pixel is configured in the theme, through Shopify’s Facebook channel, or via custom event mapping. However, if something in the app configuration affected the event parameters, we absolutely want to investigate it properly. Since you mentioned that multiple stores were impacted, I would truly appreciate the opportunity to review at least one of them in detail. We can check: • How the pixel is installed (theme, Shopify integration, or third party app) • Whether the Content ID parameter is being passed correctly • If there is any conflict or missing variable in the event setup If there is anything on our side contributing to this, we will help you fix it immediately. Please reach out to us via in app chat or at support email and mention this review so we can prioritize your case. We want to make sure your tracking and campaigns are fully restored and stable. Thank you for bringing this to our attention. Mehmed, Tech Support App Lead
Estoy muy satisfecho con el servicio de Releasit. Me ayudaron a implementar en mi formulario la cobertura de las zonas de envío en provincias de manera rápida y eficiente. Su equipo fue muy atento, brindándome soporte personalizado y asegurándose de que todo funcionara a la perfección. Ahora, gracias a su solución, mis clientes pueden verificar fácilmente si su ubicación está dentro de nuestra área de entrega. ¡Definitivamente los recomiendo!
asistencia oportuna y rápida, recomendados 100 %, me ayudaron con mucha amabilidad y educación
Es muy conveniente para hacer tus ventas contra entrega; facil de diseñar tu formulario y con un exelente servicio al cliente. Cuando tienes alguna duda escribes al WhatsApp y te atienden súper rápido. La recomiendo 100 %
La recomiendo mucho, me ha ayudado a aumentar la conversión a compras de las visitas de mi página!
Great app. I happily use its features. The "Buy With Cash on Delivery" button integrates perfectly into your store and will improve the service for customers from the countries you’ve chosen. The support team responds very quickly and helps resolve any issues you might have. I highly recommend installing it!
Muito bom, otimiza o tempo do cliente e evita erros de digitação ao preencher o formulário.
Considerando que es una herramienta que debiera venir integrada desde shopify para generar pedidos COD funciona super bien, Releasit es muy completa y personalizable. No dejo 5 estrellas, solo porque encuentro el precio un poco alto para algo que debiese venir gratis en shopify. Por otra parte, lejos lo mejor es la atención al cliente, responden muy rápido y son bastante eficientes.
me paraceio muy bien la ayuda que me dieron son muy formales
I've been using this app for the past few months, and I have to say, it's been an amazing experience. The features they offer are top-notch, and their 24/7 service has been incredibly reliable. Recently, I requested some additional features, and their team went above and beyond to implement them for me. Their flexibility and dedication to user satisfaction truly set them apart.
La verdad la experiencia es superbuena, tiene el mejor servicio al cliente que conozco hasta la fecha, Muchas gracias. La verdad es la mejor app del mundo con el mejor sercicio
Excelente aplicación, muy útil amigable para poder lograr formulario contra entrega.
very useful and user friendly. hope we will get more bulk edit features for upsells. very easy to set up and easy for customers to place orders too. also increased our AOV significantly with upsell feature.
Excelente aplicación. Fácil de usar y de configurar. El servicio es excelente y contestan rápidamente. Totalmente recomendada.
Está app me ha ayudado mucho es súper fácil y rápida y muy buena asistencia tiene todo lo que mi tienda hasta ahora necesita un diseño super bueno y nada difícil me encanta
The app is set up very nicely and has a simple setup. Everything works as it should! What is more important for me is the support. They immediately started to solve my problem and comments. Within a moment my problem was over. They're very accommodating. I am very satisfied and I ask Releasit to keep this high standard.
Léo me ha ayudado muy bien y muy rapido, muchisimas gracias por tu ayuda
todo super y su servicio al cliente siempre atentos
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