Rep AI: AI Chat & Live Chat for Shopify

Rep AI: AI Chat & Live Chat

Grow sales using a ChatGPT AI Chatbot with proactive AI...

Rating

4.7

feedback

109

Reviews

chart

#619

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    23%
  • Less than a year
    72%
  • More than a year
    3%

Reviews Summary

The reviews for the Rep AI Shopify App are overwhelmingly positive, with users praising its effectiveness in generating sales, saving time in customer service, and improving customer engagement and conversions. Many users highlight the ease of integration, the helpfulness of the support team, and the seamless onboarding process. The AI chatbot is commended for its accuracy in automated responses and its ability to enhance customer interactions. Users appreciate the personalized support provided by the team, with specific mentions of team members like Dafi, Gabriela, Kylee, and Yuval for their exceptional assistance and support. Overall, the app is described as a game-changer that significantly improves customer service and boosts sales for e-commerce businesses.

Highlights

Positive reviews highlighting the effectiveness of the app in generating sales, saving time in customer service, and improving customer engagement and conversions.
Praise for the ease of integration, helpfulness of the support team, and seamless onboarding process.
Appreciation for the accuracy of automated responses and the enhancement of customer interactions.
Recognition of personalized support provided by team members like Dafi, Gabriela, Kylee, and Yuval for their exceptional assistance and support.
Description of the app as a game-changer that significantly improves customer service and boosts sales for e-commerce businesses.

Rating Breakdown

  • 5
    94% (102 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 99% (107)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

great app, great service

Using app

9 months

Total reviews

4

Average rating

5.0

4 / 5 Share

March 12, 2026

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Feb. 25, 2026

paid for annual subscription - shut me off after 8 months and a certain number of views. I couldn't view billing history or anything in the app. One button was available "upgrade" for $500 per month. Good app but definitely not worth $550 per month for a basic LLM.

Using app

9 months

Total reviews

20

Average rating

4.2

5 / 5 Share

March 10, 2026

Great company to work with, the app is working well and helps to generate sales + save a lot of time in customer service, highly recommended!

Store

Balardi

Using app

7 months

Total reviews

37

Average rating

3.4

5 / 5 Share

Jan. 29, 2026

Rep AI has been a total game changer for our store. It genuinely feels like having a 24/7 sales associate that understands our products and helps customers decide in real time. Setup was quick and easy, the team is super responsive (shoutout to Dafi!), and we’ve seen a huge lift in engagement and conversions since installing it. Highly recommend for any store that wants smarter chat and more sales without extra work.

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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