Rep AI: ChatGPT Sales Chatbot for Shopify

Rep AI: ChatGPT Sales Chatbot

Rep AI: ChatGPT sales chatbot — more conversions & support

Rating

4.7

feedback

67

Reviews

chart

#797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    70%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its effectiveness in boosting sales, improving customer service, and saving time. Many users highlight the personalized experience it provides to customers, the seamless integration with Shopify, and the exceptional support team behind the app. Users appreciate the AI-driven responses, the ability to handle multiple conversations simultaneously, and the impact on conversion rates. The app is described as a game-changer for customer communication and conversion rates, with users noting significant improvements in how they interact with customers and the reduction in customer service queries.

Highlights

Positive impact on sales and conversion rates
Efficiency in customer service and time-saving features
Personalized customer experience and AI-driven responses
Seamless integration with Shopify and exceptional support team
High cost for personalized features and training sessions required

Rating Breakdown

  • 5
    96% (64 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

Great app for answering basic customer questions when the folks who work at our small business are, understandably, asleep. They're always adding new features and we're excited to try some of the action flows that will facilitate things like cancellation or address changing for our customers!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great customer service - had an issue after install and the team took care of it over the weekend. Really intuitive product.

Store

85RETRO

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

We love RepAI. We tried a few other AI bots before we settled on RepAI and we settled on Rep for a few different reasons (pricing, ease of use, and mainly the helpful fullness of the team). We had talks with a few other of the "popular" guys (one starts with a Z *wink wink*), and they wanted us to commit to a year long contract without a free trial (what?!). The team at Rep has been super helpful from Adam on the sales team, Yoav the CEO jumping in and helping when we had some trouble setting up an A/B test, to Dafi who is our Client Success Manager that I meet with frequently who is constantly helping us with new ways to optimize our account. Like Rep claims, it pays for itself and should be a no brainer if you are looking for an AI chatbot to add to your stack!

Using app

--

Total reviews

9

Average rating

5.0

1 / 5 Share

Nov. 12, 2024

shopify kee charging after uninstalled. No refund!! So , be careful with this app. Shopify bill and charge you, but the app is not part of shopify. If you have any problem with the charges, you need to go to RepAi, they don't fix and send you again to Shopify... At the end, no one is responsible for the charges, and you lose your money.

Using app

2 months

Total reviews

4

Average rating

1.0

5 / 5 Share

Nov. 3, 2024

Best app for the money, for sure! It's easy to use and helps my customers (I think). It saves me a lot of time. It's only too bad that you can actually get some of the more personalized features at the €299 per month mark. That's something I cannot afford, which is too bad. Other than that it's the perfect app for your store.

Using app

About 1 month

Total reviews

11

Average rating

5.0

All reviews

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