Rep AI: ChatGPT Sales Chatbot for Shopify

Rep AI: ChatGPT Sales Chatbot

Rep AI: ChatGPT sales chatbot — more conversions & support

Rating

4.8

feedback

74

Reviews

chart

#854

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    74%
  • More than a year
    5%

Reviews Summary

The reviews for the RepAI Shopify App are overwhelmingly positive, highlighting the exceptional customer support, effectiveness of the AI chatbot in improving customer service and boosting sales, and the ease of use of the app. Users appreciate the personalized experience provided to customers, the ability of the AI to handle multiple conversations simultaneously, and the continuous improvement and updates to the app. However, there are a few negative aspects mentioned, such as the high pricing for more personalized features, initial training required for the app, and issues with incorrect communication between the app and customers in some cases.

Highlights

Exceptional customer support and responsiveness
Effectiveness in boosting sales and improving customer service
Ease of use and continuous improvement
High pricing for personalized features
Initial training required for optimal performance

Rating Breakdown

  • 5
    96% (71 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Integrating this chat into our website was incredibly easy. It's user-friendly, and the support has been outstanding. Dafi Zeitlin from the Rep AI team has been phenomenal, offering valuable tips, creative ideas, and guidance on maximizing the chat's potential beyond standard conversations. I'm excited to continue enhancing its features, and our customers have already found it to be extremely helpful. Highly recommend!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

I recommend this app to small e-commerce business owners. Because it's so efficient and uses AI technology to benefit not only shop owners but also their customers. The support is incredible. For a small shop owner, the ability to negotiate and discuss what meets my needs makes this a very attractive chatbot to use in my shop. I have done the onboarding and online video meetings. Mine was with Gabriela S., and I found the support and process very easy to follow. It gave me confidence in their product and the people behind. Try it, you won't regret it.

Using app

6 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Dec. 11, 2024

Great customer service and tech. Yuval was very helpful with my support requests.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Yuval and the team at REP are super helpful. I have been training REP and it gets better and better. It has reduced customer service inquiries, driven acquisiton with promo codes and also helped us to prevent international sales as only sell domestically but have influx of international inquiries. Love the product.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Amazing app! The team is absolutely incredible (I've had the pleasure of working with Sarah and Dafi and they are absolutely amazing at what they do!)

Using app

4 months

Total reviews

4

Average rating

5.0

All reviews

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