Rep AI: ChatGPT Sales Chatbot

March 20, 2025

I signed up for the free trial and was taken to the Rep AI dashboard to enter billing information which I left blank until I had a chance to use the app. After 3 weeks I decided not to continue with the app so I left the billing details empty and after the trial period expired I lost all access to the platform, support and the app no longer worked on my website - as expected. I then uninstalled the app and a month later I was billed for it. They charged me for the month after the trial period, even though they had disabled the app because I didn't enter billing information. I contacted shopify and they said I need to contact Rep AI. Rep AI refused to acknowledge the issue and said I should talk to Shopify about a refund. Very shady behaviour to disable a service and continue to bill for it anyway.

March 20, 2025

Rep AI has been a great solution for our unique support needs, making it easier to assist our customers. The setup was seamless, and our CSM, Gabriela, has been incredibly supportive—always responsive, proactive, and eager to help us refine our chatbot for specific scenarios. We've been pleased with the integration and the results it has delivered.

March 19, 2025

Incredibly easy integration, superior function. Rep AI has shown some great results so far with generating/saving extra sales for our business.

March 17, 2025

We initially implemented it to enhance customer interactions, but it quickly became much more than just a chatbot—it’s now an essential tool in our sales strategy. One of the biggest benefits we've seen is how seamlessly REP AI integrates with Shopify. The setup was straightforward, and with the expert support from Gabriela Smookler, we were able to fine-tune the AI to fit our specific needs. Because we understand Shopify well, we could collaborate effectively and implement solutions quickly, leading to immediate improvements in customer engagement and sales. The results speak for themselves—our conversion rate has now reached 3.9%, thanks to REP AI’s ability to provide accurate, real-time responses that guide customers toward purchases. It’s like having a top-performing sales assistant available 24/7. If you’re looking for an AI-powered solution that actually delivers results, REP AI is the way to go. It’s efficient, intelligent, and makes a tangible difference in both customer experience and revenue. Highly recommended!

March 17, 2025

We had an exceptional experience working with repAI! Their insights were truly eye-opening—they pointed out areas of our website and customer experience that we hadn’t even realized needed improvement. Thanks to their recommendations, we were able to modify and optimize our website in ways that significantly enhance the shopping experience for our customers. This was an unexpected but incredibly valuable benefit from our collaboration. Special thanks to Sarah Luria and Dafi Zeitlin for their creativity, professionalism, and deep understanding of eCommerce. Their attention to detail, their creativity and ability to think outside the box made a real impact. Exceptional service all around!