Rep AI: ChatGPT Concierge
Rep AI: ChatGPT sales chatbot — more conversions & support
Rating
4.7
feedback
99
chart
#720
All reviews
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July 31, 2023
Great app and great team! Love it! Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!
July 17, 2023
The REP app has been a great help on our Support channel and has contributed to increasing our revenue. The Support team has been super helpful since the onboarding process and throughout our experience using the chat. Loving the new implementations and features of the app!
July 10, 2023
Rep makes it so that we can have customer service chat available 24/7 and has led to a significant amount of add to carts and conversions! Would love to see it have more truly AI capabilities!
July 6, 2023
This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!
June 6, 2023
Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.
May 15, 2023
It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.
May 11, 2023
With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business
May 10, 2023
We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with us for years, who do not have the detailed product knowledge this integration provides. The best thing I like is that Rep is being actively developed, and they're very responsive with communications.
May 9, 2023
Rep AI has been a pretty great experience so far! No, I am not an AI writing this review. How can you tell? Because I wrote two negatives into one sentence making it a positive which is something AI would not do, a mistake. Also, I did not travel back in time to stop Sarah Connor so there is that. With all seriousness, Rep is much better than we expected. Their software is easy to use, all their implementations have increased our AOV and profit margins. Their staff, Ruben and Dafi, are super helpful and always there when you need them. We are looking forward to see all the cool new features Rep will add especially with them implementing ChatGPT this past week. Here is to looking forward to the future, cheers!
May 9, 2023
In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that demonstrate the app's effectiveness in measurable ways. I highly recommend RepAI to anyone seeking to enhance their business operations through AI chat technology.
Dec. 13, 2022
Rep AI has transformed our customer service and had a significant impact on our conversion rate. The integrations with apps such as Yotpo Reviews and our customer help desk, Gorgias, have allowed us to provide relevant information to our customers when they need it, and efficiently pass off any specific inquiries to our team. After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers. The Rep team is also extremely helpful, proactive, and efficient. Dafi is an amazing person with a brilliant personality :)
Nov. 29, 2022
Rep has seriously helped us expand our customer service capabilities. My CSM Dafi has been incredible throughout the onboarding and development of our account. We absolutely love our product finder and it really helps customers figure out what product will fit their space. If there are any issues, Dafi is right on top of it and we have bi-weekly meetings to continue to improve our customer's journeys. She is so detail-oriented and always on it when it comes to improving our flows and questions. I am so excited to see how we continue to grow using Rep. Using the AI Rep has helped our customer service team free up time tremendously, which helps our efficiency as a whole.
Nov. 17, 2022
My experience with Rep has been great. We see very positive results across Rep’s major KPIs, and the implementation and ongoing optimization have required very little effort on my end. So I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving Rep’s results.
Nov. 16, 2022
Ruben and the REP team have been amazing in getting our site chat widget set-up and firing. It provides a great conversion assistance tool for customers but also gives us insight into our customers. 5 Stars!
Nov. 15, 2022
Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!
Nov. 15, 2022
I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store. I highly recommend this app.