All reviews

Rating Breakdown

  • 5
    86% (496 ratings)
  • 4
    9% (51 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 95% (551)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2021

I used this app to help me understand how our customers were interacting with our store and our understanding of this touchpoint interaction has been grown significantly in such a short amount of time. We have learned so much and used the insights to redesign our store to improve conversion. We are up over 20% in conversions per day this month alone. In addition, we have a better understanding of what products our customers are really interested in. I highly recommend this app to all new store owners. You will be amazed at what you would learn. Take the first step and try it.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review! We hope this app helps you even more in converting sales. Do let us know if you need assistance! -Waqas.

5 / 5 Share

July 7, 2021

After creating my new site, it's very helpful to see where potential customers are clicking. I was able to make the appropriate changes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2021

Great support from Waqas. Seems to work fine with Gempages unlike Luckyorange. Looking forward to future features.

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, we hope this app helps in bringing a lot of sales for your store, let us know if you ever need assistance :) -Waqas.

5 / 5 Share

July 1, 2021

Great app. Shows recordings of visitors for free. Make sure to change to the free version after 7 days or they will charge. Otherwise really great!

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the amazing review, we're glad you're able to utilize our Free Plan as well. We're happy to have sorted this out with you by processing the refund since we understand that some users may be unaware. Feel free to reach out to us in case of any questions or concerns. Best, Muhammad.

5 / 5 Share

June 29, 2021

I used the app to see how users were experiencing my site interface. What I learned is users shopping from a mobile device never saw some of the product offerings because of the site design. An improved Theme and design was in order and has been implemented. Thank you Replay Live!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Great app. Recordings are helpful. Interested to see how the post-purchase review feature they recently introduced performs.

Using app

3 months

Total reviews

6

Average rating

5.0

3 / 5 Share

June 14, 2021

I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.

Using app

20 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at [email protected] or in live chat :) We'll be in touch soon! - CartKit Team

5 / 5 Share

June 11, 2021

Very useful app!!! It's amazing. I love it. When they implement the heat map feature it would be great!

Store

Yūjin

Using app

About 1 year

Total reviews

12

Average rating

4.2

5 / 5 Share

June 10, 2021

I love this app! It definitely helps you with things you could do better and customer activity on your site.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

This app is the best in what it does. It gives you the idea of customer behavior on your website. Two thumbs up!

Using app

10 months

Total reviews

12

Average rating

4.5

4 / 5 Share

May 15, 2021

This app really helps me get an understanding of my customer's journey while on my site. Looking back on the replays there are some actions that dont get played back but all-in-all i'm happy with the app.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

May 10, 2021

Great APP!! works great !! Does what it claims to do!! Would definitely recommend it to other website owners!!

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2021

An amazing app Replay Live Session Recordings is the name and that's exactly what it is. Highly Recommended

Store

BeauWis

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2021

Love this app. Customer service is also very attentive. I sent one message and got multiple follow ups until it was resolved.

Using app

3 days

Total reviews

12

Average rating

4.9

5 / 5 Share

April 11, 2021

Very good App, I recommend. Good alternative of Google analytics. I have been using to track location and landing pages

Using app

3 months

Total reviews

8

Average rating

3.0

5 / 5 Share

April 6, 2021

Great apps!!! Thank you so much for this. Extremely Awesome. It will be a great tool for any shopify shop

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! This means a lot to the team. If you need help, please contact us at [email protected]

5 / 5 Share

April 3, 2021

it works good to my store helps to understand which products customers are interested in, thank you

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2021

We use this app to watch customer behavior and look for ways to improve the user experience. It is incredibly helpful and gives us insights that we simply cant get anywhere else. For example, we can see customers cart behavior to observe how they buy so we can consider ways to improve conversion rates.

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

April 1, 2021

Only just started using this app but I'm sure its going to be exactly what I was looking for. Great to see what customers are doing and why they maybe abandon checkouts.

Using app

About 16 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2021

really useful and i would recommend everyone install this . simple review all shoppers and there is many thing we can think to improve.

Using app

About 2 months

Total reviews

10

Average rating

4.9