Peek! ‑ Better Replay & Survey

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Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.

I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!

this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend

does exactly as expected. Been using it for months and has given me great insight as to what my customers are looking for their next visit. Thanks

Very useful tool. I wanted to see how customers interacted within their session. It as easy to install and started to work immedietly. If I was doing a bigger analysis I would keep the paid plan.

I have been using the app and it has managed to give me a sense of my visitors behavior on my store. When it was working it wasn't bad though I wished it were more detailed. However, for the last day now, the app suddenly stopped loading and when it does stop spinning I keep getting the prompt to "sign-in" and when I click on that I am taken to the landing page of the Shopify store to add app to my store, despite the fact it is already added. When I did click on "Add app" I was then redirected to the dashboard. This happened several times yesterday, and as of this morning I just get the error message that something went wrong, every time I try to load the app. Not sure what is going on.

-lacking in filtering features -Filtering features don't work. I have several recordings with purchase event tagged in my recordings but filtered results show nothing. -can't filter by date range. good luck scrolling through thousands of recordings -recording timeline doesn't show event markings.

I think this app is a really helpful addition to my current suite of apps that I use to run my Shopify store. The customer service team is A1 and really responsive to emails no matter the time of day!

Really useful app! I was amazed by how the recordings are. I suggest you to try it yourself ;) Don't forget after 7 days the plan changes automatically! But super nice app!

so far so good, just installed it and I was able to see the recording I made on purpose for the app, it works great

I just started using Replay Live but so far it has been nice! I am used to using FullStory so it will be interesting to see how Replay Live compares.

This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.

Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.