Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
605
chart
#127
All reviews
Review RSS Feed
Aug. 2, 2021
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
July 31, 2021
I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.
July 31, 2021
The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly
July 27, 2021
This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended
July 25, 2021
This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!
July 21, 2021
Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me!
Thank you for sharing your experience with Replay! I'm sure other store owners will find this very helpful :) - Judith C.
July 20, 2021
Great App for Live Session recording, seeing customer activity helps get an understanding of how your site is viewed by customers, which in turn helps you to tweak your site to be more customer-friendly. It will be awesome when the planned heatmaps are ready. Support was quick and professional.
Thank you so much! I appreciate your kind words and sharing how Replay has helped your business :) - Judith C.
July 14, 2021
Since day one this app has been great to give us an idea of where we need improvements. The recent updates are just cherry on the top. Highly recommend this app!
Thank you for the wonderful review! We're happy that this app was able to help you. Do let us know if you need any assistance :) -Waqas.
July 12, 2021
Brilliant and easy to use and navigate! using the free plan at the moment! but would definitely pay for this app!
July 8, 2021
The apps is simple to use. I try some of the function and it is working. I think is worth for those people who wish to track session to try this out.
July 7, 2021
I used this app to help me understand how our customers were interacting with our store and our understanding of this touchpoint interaction has been grown significantly in such a short amount of time. We have learned so much and used the insights to redesign our store to improve conversion. We are up over 20% in conversions per day this month alone. In addition, we have a better understanding of what products our customers are really interested in. I highly recommend this app to all new store owners. You will be amazed at what you would learn. Take the first step and try it.
Thank you for the awesome review! We hope this app helps you even more in converting sales. Do let us know if you need assistance! -Waqas.
July 7, 2021
After creating my new site, it's very helpful to see where potential customers are clicking. I was able to make the appropriate changes.
July 3, 2021
Great support from Waqas. Seems to work fine with Gempages unlike Luckyorange. Looking forward to future features.
Thank you for the review, we hope this app helps in bringing a lot of sales for your store, let us know if you ever need assistance :) -Waqas.
July 1, 2021
Great app. Shows recordings of visitors for free. Make sure to change to the free version after 7 days or they will charge. Otherwise really great!
Thanks for the amazing review, we're glad you're able to utilize our Free Plan as well. We're happy to have sorted this out with you by processing the refund since we understand that some users may be unaware. Feel free to reach out to us in case of any questions or concerns. Best, Muhammad.
June 29, 2021
I used the app to see how users were experiencing my site interface. What I learned is users shopping from a mobile device never saw some of the product offerings because of the site design. An improved Theme and design was in order and has been implemented. Thank you Replay Live!
June 27, 2021
Excelente app para todos aquellos que buscamos optimizar y hacer crecer nuestra tienda online. Totalmente recomendada!
Using app
3 minutes
Total reviews
1
Average rating
5.0
June 23, 2021
Great app. Recordings are helpful. Interested to see how the post-purchase review feature they recently introduced performs.
June 18, 2021
Really great app. Well worth the download. The extra information that you can receive from watching someone on your website in amazing. Super happy with this app. Would highly recommend.
June 14, 2021
I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.
Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at [email protected] or in live chat :) We'll be in touch soon! - CartKit Team