Peek! ‑ Better Replay & Survey

I have been using the app and it has managed to give me a sense of my visitors behavior on my store. When it was working it wasn't bad though I wished it were more detailed. However, for the last day now, the app suddenly stopped loading and when it does stop spinning I keep getting the prompt to "sign-in" and when I click on that I am taken to the landing page of the Shopify store to add app to my store, despite the fact it is already added. When I did click on "Add app" I was then redirected to the dashboard. This happened several times yesterday, and as of this morning I just get the error message that something went wrong, every time I try to load the app. Not sure what is going on.

-lacking in filtering features -Filtering features don't work. I have several recordings with purchase event tagged in my recordings but filtered results show nothing. -can't filter by date range. good luck scrolling through thousands of recordings -recording timeline doesn't show event markings.

I think this app is a really helpful addition to my current suite of apps that I use to run my Shopify store. The customer service team is A1 and really responsive to emails no matter the time of day!

Really useful app! I was amazed by how the recordings are. I suggest you to try it yourself ;) Don't forget after 7 days the plan changes automatically! But super nice app!

so far so good, just installed it and I was able to see the recording I made on purpose for the app, it works great

I just started using Replay Live but so far it has been nice! I am used to using FullStory so it will be interesting to see how Replay Live compares.

This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.

Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.

I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.

The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly

This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended

This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!

Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me!

Great App for Live Session recording, seeing customer activity helps get an understanding of how your site is viewed by customers, which in turn helps you to tweak your site to be more customer-friendly. It will be awesome when the planned heatmaps are ready. Support was quick and professional.

The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors

Brilliant and easy to use and navigate! using the free plan at the moment! but would definitely pay for this app!

The apps is simple to use. I try some of the function and it is working. I think is worth for those people who wish to track session to try this out.