All reviews

Rating Breakdown

  • 5
    85% (490 ratings)
  • 4
    9% (53 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 94% (541)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2021

Great apps!!! Thank you so much for this. Extremely Awesome. It will be a great tool for any shopify shop

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! This means a lot to the team. If you need help, please contact us at [email protected]

5 / 5 Share

April 3, 2021

it works good to my store helps to understand which products customers are interested in, thank you

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2021

We use this app to watch customer behavior and look for ways to improve the user experience. It is incredibly helpful and gives us insights that we simply cant get anywhere else. For example, we can see customers cart behavior to observe how they buy so we can consider ways to improve conversion rates.

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

April 1, 2021

Only just started using this app but I'm sure its going to be exactly what I was looking for. Great to see what customers are doing and why they maybe abandon checkouts.

Using app

About 16 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2021

really useful and i would recommend everyone install this . simple review all shoppers and there is many thing we can think to improve.

Using app

About 2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

March 19, 2021

Great tool to understand users' experience on your website to improve UI/UX moving forward. Thank you very much team!

Store

GQSize

Using app

4 months

Total reviews

17

Average rating

4.9

5 / 5 Share

March 18, 2021

Really fantastic app! It works very well! I look forward to trying the new feature for the heatmaps!! Thank you for creating it! Super recommended!

Using app

6 months

Total reviews

5

Average rating

5.0

3 / 5 Share

March 18, 2021

Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.

Using app

19 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hi there! We have a free plan available! We'd be happy to clarify this for you. We'll reach out via email :)

4 / 5 Share

March 6, 2021

All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 14, 2021

Great app! It is very helpful to analyze data. Would highly recommend this app for anyone who wants to control and analyze important data.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

The app is not working effectively anymore, please can anyone from the developer team give us some help

Using app

5 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Feb. 8, 2021

So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.

Using app

2 minutes

Total reviews

5

Average rating

4.6

5 / 5 Share

July 3, 2021

A remarkable app, I quickly identified multiple glitches/ issues in my website and was able to address them instantly instead of trying to decipher flowcharts. Excellent.

Using app

6 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 19, 2021

Very nice app even the free version works fine! :D Happy to see where customers all go to on my webshop and looking forward to heatmaps. Hopefully also free...

Using app

7 months

Total reviews

17

Average rating

4.6

5 / 5 Share

Jan. 14, 2021

app works well easy to use. Could do with a few more added features but was good overall should of downloaded

Using app

10 minutes

Total reviews

5

Average rating

3.2

5 / 5 Share

Jan. 12, 2021

really cool app. It help a lot to see how people navigate through our website pages and stop and read certain items. I will allow us to create better web pages. We will be using this app on other sites also.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

Using app

27 minutes

Total reviews

2

Average rating

4.5

1 / 5 Share

March 11, 2022

Just installed it and loving the app so far. Would love to see the heatmap as well. That would have been 5-stars! Edit; just changed my review to 1 stars. Suddenly the app is no longer free to use and I have to pay to use it with an (up to) $999 USD charge a month.... Haven't received any communication from them about this change and just got prompted to update the app and approve these charges. Really disappointing as I was quite happy with this app. Atleast have your existing users be grandfathered in or something...

Using app

About 1 year

Total reviews

11

Average rating

3.2

5 / 5 Share

Jan. 6, 2021

Uso quest'app da un pò di mesi. Ho il piano gratuito che ti permette di visualizzare 10k registrazioni al mese che al momento mi sono più che sufficienti. Svolge egregiamente il suo lavoro. Consigliata

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 5, 2021

I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.

Using app

15 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at [email protected]