Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,712
chart
#57
All reviews
Rating Breakdown
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Sept. 7, 2023
It says that it has a free plan available, and when you download you can't use the app unless you accept the charges, so its not true that it's free. I cancel and unistalled. I didn't have the opportunity to try it, I don't trust when they do this. Ive seen the tell you, that they tell you about the 7 day trial, but no. It crearly says FREE PLAN AVAILABLE. So please don't answer with the same stuff.
Hello! You are accepting a subscription for $0.00. If you switch to the free plan you are just billed for 0 usage, which would make your bill $0.00 and Free. Hope that makes sense! A team member will be reaching out to you shortly.
Sept. 7, 2023
easy to set up! easy templates and it works in real time with actual recordings that show the movements of customers. Loving it so far!
Sept. 3, 2023
awesome customer service and great app, i will start using it a lot more often since i have full confidence that this app may give me tons and tons of extra conversions!
Aug. 31, 2023
Aug. 29, 2023
Peek! Better Replays had responsive, great service during the onboarding process, and I look forward to using the tool more.
Aug. 29, 2023
Excellent easy to use app! Very fast and efficient support! Mo is super helpful and really friendly.
Aug. 26, 2023
highly reccomended. it provides an in-depth customer behavior giving in real-time replays helping with gaining information how visitors react to your site
Aug. 23, 2023
Just started, but customer support is AWESOME. Mo was super cool and helpful. Excited to use it more!
Aug. 22, 2023
Quick customer service! Am new to the app so they were very helpful and even gave me some free sessions for being new!
Aug. 21, 2023
Pretty convenient plugin for ascertaining where customers go on the website and where the most attention is given and, equally important, see what might cause a customer to leave the site.
Aug. 17, 2023
Very good has helped me a bunch to track my users to increase my conversions. The customer service is rly great as well.
Aug. 9, 2023
Mo provided me with top-notch customer service this evening!!! I highly recommend Mo for your customer service needs! Thank you so much!!! I couldn't be happier!!! :)
Aug. 6, 2023
Easy to set up and great customer service! Such a handy tool I'd recommend to any new Shopify user :)
Aug. 5, 2023
Most excited I've been about an app since I've had Shopify. highly recommended and of course they were generous enough to offer it at no charge. Most useful app.
Aug. 4, 2023
So far I like it, I need it mostly because of the visit recordings and their support is excellent so far!!!
July 30, 2023
I love this app! The customer service has been great so far. I'm so grateful that I've found this.
July 29, 2023
So far, everything is working perfectly. I need this to be able to understand my customers better :)
July 27, 2023
Good customer service so far! They're making it easy to get started, and it's been intuitive to get going.