Peek! ‑ Better Replay & Survey

Oct. 12, 2020

Amazing app. why because of you can see visitors what they are looking for, for which product they are concentrating for, very helpful you can adjust your products etc. highly recommend it. Yes, 5 star I didn't came cross any better yet, do you?

Oct. 5, 2020

This app is amazing. It's given me huge insight into how customers are using our store and I've made some changes to improve the customer journey. Thank you so much!

Oct. 2, 2020

Exactly what I needed to gain insight into what viewers are looking at when they come to our website. Easy to install, easy to view recordings and customer service emails are sent out right away to make sure they can answer any questions. Everyone should install this app!

Sept. 16, 2020

it works okey might need upgrades it works okey might need upgrades it works okey might need upgrades

Sept. 7, 2020

Great app to view where the bottlenecks are or where the hotspots are on your website. This has been helpful for our business.

Sept. 7, 2020

I used this app to gain further insight into the actions of our visitors and it does just that. It's a really cool app. I like it better than a heat map. It's easier to read, I'd like it to give me an analysis of its own how to reduce the bounce rate even further than I already have. Thank you for such a great app. I really recommend the app to any eCommerce store. Andrea - The Palm Beach Baby

Sept. 5, 2020

Amazing app. Works perfectly ! not expensive. Way better than east coast app. Thanks again for helping me.

Sept. 2, 2020

Great free app! Easy to use and get started with seeing how customers interact with your website. Looking forward to additional features in the future, like: more robust search functionality (like searching for specific URLs) and organizing of videos (tagging, categorization). Keep up the excellent work!

Sept. 2, 2020

Really works as intended it! Nice interface and useful data fetch. Heatmap captures exactly screens used. Keep up with good work!

Sept. 2, 2020

Amazing. Really love this app. help a lot to understand customers behaviors. A+++ for the best live customer view app.

Aug. 29, 2020

Very impressed with this app. If I could suggest something, it would be to add the ability of filtering the recordings saved by one of the tags ("added_to_cart", "ordered") to bring up only those instead of searching for them through several pages of listing.

Aug. 27, 2020

I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)

Aug. 22, 2020

The app does exactly what it says 100% recommend. It's cool that the app is free to use I was actually impressed with how accurate it was.

Aug. 22, 2020

Thanks really helpful!!! by using this app i know what i am lacking out, and design a website that is easier for customer to use

Aug. 21, 2020

I used the app to analyze what visitors do and which apps are used and what is not really necessary, improved shop speed and re arrange links

Aug. 18, 2020

Excellent , this app help you to study your customer behavior on your website i think will help me a

Aug. 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Oct. 6, 2020

I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)

Sept. 7, 2020

It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.

Aug. 7, 2020

Allows me to see where on my site my customers are looking and where I can improve by looking at where specifically they bounce out.