Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
605
chart
#127
All reviews
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Aug. 29, 2020
Very impressed with this app. If I could suggest something, it would be to add the ability of filtering the recordings saved by one of the tags ("added_to_cart", "ordered") to bring up only those instead of searching for them through several pages of listing.
Aug. 27, 2020
I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)
Using app
About 19 hours
Total reviews
3
Average rating
4.7
Aug. 22, 2020
The app does exactly what it says 100% recommend. It's cool that the app is free to use I was actually impressed with how accurate it was.
Aug. 22, 2020
Thanks really helpful!!! by using this app i know what i am lacking out, and design a website that is easier for customer to use
Aug. 21, 2020
I used the app to analyze what visitors do and which apps are used and what is not really necessary, improved shop speed and re arrange links
Aug. 18, 2020
Excellent , this app help you to study your customer behavior on your website i think will help me a
Aug. 16, 2020
Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.
Aug. 15, 2020
awesome app. most important I was on a tight budget and it is free I don't know why it says you have to put 100 characters for a review
Oct. 6, 2020
I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)
Sept. 7, 2020
It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.
Hi! Thank you for taking the time to leave a message - we reached out via email to understand your experience with Better Replay.
Aug. 7, 2020
Allows me to see where on my site my customers are looking and where I can improve by looking at where specifically they bounce out.
July 31, 2020
Excelente app, sobre todo que es gratis, muchas gracias en verdad buscaba algo así desde hace ya bastante tiempo, gracias totales
July 30, 2020
Great App and free to use ! Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
July 25, 2020
Great expereince, service has been superb, always available to assist with any queries, would highly recommed
July 16, 2020
Recordings did not play.................................................................................
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March 25, 2021
This app is so beneficial to analyze customer's research on my website. It will help me know their interest and help me analyze abandoned carts better.
July 11, 2020
Truly amazing and the fact that it is free.. absolutely mind boggling. This is ridiculous in the best of ways. CartKit you killed it thank you. The fact that it is so simple and not over complicate it unnecessarily is amazing.
July 10, 2020
me encanto el app esta muy bien para mantener el sitio mejor para los clientes y saver que es lo q se ocupa mejorar
July 9, 2020
NO FREE FOOD IN FREETOWN GUYS! The app works unbelievably great, the only reason i am giving it a 4 star is that the recording time limit is very short. Soon as your store starts getting a lot of traffic, within 2 days your recording limit will finish and you have to wait for until 1st day of a new month to get another 2-3 days of new recording time. I've emailed the company to sell us a premium subscription plan like everyone else and they say it's free but come on! it's not truly free if i have to wait 28 days to get just 3 days of recording. How about the other 27th days?
July 9, 2020
wooww amazing! This is going to help me know where my clients stop. Also I will know the product most visit