All reviews

Rating Breakdown

  • 5
    86% (519 ratings)
  • 4
    9% (52 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 95% (573)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2020

This app is helping me know my customer more and deeply. This help a lot. I will know what should I do next.

Store

Corient

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2020

good app. easy to use. good app. easy to use good app. easy to use good app. easy to use good app. easy to use good app. easy to use

Store

RELX UK

Using app

13 minutes

Total reviews

10

Average rating

3.1

5 / 5 Share

July 6, 2020

Das funktioniert schon richtig toll. So ein Tool wollte ich schon immer haben. Sehr sehr gut! Habe ich lange nach gesucht.

Using app

4 minutes

Total reviews

5

Average rating

5.0

4 / 5 Share

July 5, 2020

everything looks just great i can see what my customers are doing when visiting my website so i can figure out some problems

Using app

10 days

Total reviews

6

Average rating

4.2

4 / 5 Share

July 5, 2020

So far I love this app! It really helps me see what customers like and don't like about their shopping experience! I gave it 4 stars because it sometimes gets glitchy.

Using app

12 days

Total reviews

4

Average rating

4.5

5 / 5 Share

July 1, 2020

Good app and a must too. Helps you identify what needs to be updated or improved on your site to better serve your customers.

Using app

3 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

June 30, 2020

This app is brilliant for taking a journey through your customer's eyes. Essential for spotting missed opportunities or navigation problems. For free, this is a must. Thanks! :)

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We appreciate your support <3

5 / 5 Share

June 30, 2020

On first inspection it looks absolutley brilliant. Will see how useful it is over time. Not sure that I want to spend too much time shadowing customers though.

Using app

9 minutes

Total reviews

18

Average rating

4.7

3 / 5 Share

June 29, 2020

Good to use ...............................................................................................................................................................

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

June 28, 2020

Geat app. It is simple to use and shows how the user brows your website. It is easy to install as well.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for allowing us to be part of your business! :)

5 / 5 Share

June 27, 2020

genial! no sabia sobre esta función , creo que es muy util para saber que mejorar en nuestro sitio web!!

Using app

8 minutes

Total reviews

4

Average rating

5.0

Developer Reply

¡Gracias! Nos alegra saber que nuestra app ha sido de ayuda para tu negocio :)

2 / 5 Share

June 25, 2020

Sorry, but I think should be there more explanation about the action we could possibly take based on customer behaviour. It's recording my own visits and my admin's visit and it makes the list enormous ( it should not happen as we are all day working on the website in and out) I do not believe its recording properly as I have sales from customers from abroad and did not appear there at all. It could be great but still, there are room for lots of improvement. Did not do anything to my business.I wish I could be leaving a great review but...

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

We appreciate your feedback! The function to exclude the sessions is something we are definitely looking forward to implementing. We'll reach out via email to get more details :)

5 / 5 Share

June 24, 2020

Have had it installed for a while now, allows me a brief overview of the customer journey to see where it ends so I can make adjustments. It's been good for me, no issues.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 23, 2020

You can see the access data and time, etc., the operation is more convenient, the data is clear, and you can always use it

Store

fettero

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 21, 2020

Just got it but already so impressed! Been wanting something like this for ages and was so happy to find this. Gives me great insights about my customers and what to improve for them. Thank you!

Using app

28 minutes

Total reviews

6

Average rating

4.0

5 / 5 Share

June 18, 2020

Just Amazing. Used several apps before but I would say this is the best app ever. Thanks you making my life easier :)

Store

Halabh

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

Hi, just installed Replay Live. Wow - gave it a test drive, can't wait to get some real customer sessions to review! Kudos for making such a great app available for free!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

well made thanks for being free :) no complaints at all !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

Great app, will definitely help us give our customers a better experience while on our shop. Really happy with it!

Using app

About 15 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2020

It is my first day testing the app and replays are looking good. Pricing seems reasonable and free plan leaves you time to test it.

Using app

5 months

Total reviews

4

Average rating

4.0