All reviews

Rating Breakdown

  • 5
    86% (519 ratings)
  • 4
    9% (52 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 95% (573)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 13, 2020

Awesome concept. Needs work developing a more browser friendly playback solution. Keep up the good work.

Using app

21 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

June 8, 2020

Excellent app. Very useful to better under user journeys. Easy to install, works smoothly and highly recommended.

Store

Zouk

Using app

27 days

Total reviews

8

Average rating

4.6

5 / 5 Share

June 5, 2020

Just installed, looks good to record. It is good to give me some idea about how customer like my web, thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

剛剛安裝了這個應用程式 自動安裝 一件開啟運作 會引導使用者紀錄第一個瀏覽畫面 畫面看起來流暢清晰 非常期待後面的表現! 這樣將有助於我更了解客戶是怎麼瀏覽我的網站的 很棒 而且還免費 推薦喔!!!!

Store

J.NIEN

Using app

7 minutes

Total reviews

3

Average rating

4.3

4 / 5 Share

June 3, 2020

good very easy to handle , free plan available is good to proof what is wrong with your store very useful

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 2, 2020

Great app !!! Love it, easy to use, easy to navigate. We get to see what shoppers are doing. Get to use the replay live and figure out what we can improve etc

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

LOOKS LIKE IT DOES WHAT IT SAYS, I THINK I WILL CONTINUE TO USE THIS APP. NICE CLEAR VIDEO RECORDINGS..

Using app

5 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2020

This is a great app to see what clients are doing on your site. Easy to use. Seems reliable. I would recommend this app.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2020

This app was truly helpful for me to see if customers were getting hung up on any one particular area of my store. I love the feature as it can help greatly with quality control.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 17, 2020

best app to spy my customers behavior! :)) hope they can still make a live view not just recording...

Using app

18 days

Total reviews

4

Average rating

4.0

4 / 5 Share

May 29, 2020

It seems like a great app for being FREE! The only thing I could say is I do enjoy Lucky Orange's chat function. It has helped us land sales! Besides that, this app does what I need for our other brand new website!

Using app

19 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 27, 2020

I'm genuinely surprised to see how it tracks customer behavior. There takes the mystery out of the question "what are customers doing on the site?"

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

pretty easy to use even for a beginner like me:-) great app and does exactly what i need to see to help me run my online store

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 27, 2020

I threw this on my site to see how well it would work. Instantly, my site was much slower and pictures wouldn't load near as fast. They also pay for reviews, which I'm not a fan of. Oh well, wish it was better. Not for me. Try it for yourself.

Using app

11 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi! We do not pay for reviews. We make it clear that it's completely optional and the functionality of the app does not depend on whether a review is made or not. We've reached out via email to get more details of your experience :)

4 / 5 Share

May 27, 2020

This app helps. Took 15secs to get activated & started replaying sessions in less than 2mins. Quickest, ever!

Using app

About 1 hour

Total reviews

11

Average rating

4.2

4 / 5 Share

May 26, 2020

Read all the different kind of reviews, also from competitors. Just installed it, and eager to see it working with real customers. I think that today I 'll skip Netflix and place my Sofa in front of the computer to review all the recordings ! I believe it will be very useful

Using app

8 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

May 24, 2020

Excellent app! I am enjoying the recordings. Gives me a lot of information about my customer's browsing experience.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 23, 2020

I just installed the app and it seems user friendly. I have been able to watch several recordings. I will continue to dig into the deeper functionality

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2020

Amazing! so excited to improve my website through this. It is so helpful to SME business owners like myself. I love it!

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

I like how it records navigation while leaving out confidential data. A very useful app to understand customer navigation on your store.

Using app

20 days

Total reviews

10

Average rating

4.9