All reviews

Rating Breakdown

  • 5
    86% (495 ratings)
  • 4
    9% (51 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 95% (550)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2020

A good app, the point is that it is free, it can let me see the user's purchase behavior, so that I can better optimize my website...

Using app

16 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

April 25, 2020

Thanks to this app I got very useful insights on what can be improved on our website! Very easy to set up and to use!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

This app is so cool. Really loving this behind the scenes type of app that provides a lot of insight about my customers.

Using app

1 day

Total reviews

3

Average rating

5.0

3 / 5 Share

April 23, 2020

So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)

5 / 5 Share

April 22, 2020

so far so good, it looks like everything is going well and that it's easy to use, but still getting started

Using app

29 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 21, 2020

I use this app to know how customers behave on my website. The first test is ok I can see the recording of the visitor's session, so it's very good to improve what's doing wrong on my website.

Using app

11 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

April 20, 2020

Amazing app! This is great for new stores interested in seeing how their store is navigated by their customers! Truly awesome.

Using app

2 days

Total reviews

12

Average rating

5.0

5 / 5 Share

April 20, 2020

awesome !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

Brilliant app, we have previously used lucky orange however this is as good and is free! Thank you its amazing

Store

Nakie

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2020

This has to be the coolest thing since sliced bread lol. Will not be something that I keep - but it sure helps to get an overview of what customers are attracted to / or not - while you are in the process of designing and adding products :) Thanks for the opportunity to try it out!! https://www.steelewizardcreation.com

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

The best app in the whole market place and free? Who would believe that. Actually my first time in my life writing a review.

Using app

8 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2020

Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.

Store

HARENC

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

We are blown away by the capabilities of BetterReplay. Use the app's video session, we were able to capture our first online sale!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 9, 2020

bien pratique je l utilise depuis 1 semaine en plus c est gratuit je recommande pour l instant rien a dire

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2020

Good app!!!!!!!!!!!!!!!!!!!!!!!!! I recommend for your online store, thanks for such awesome application

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

It's good having a working replay app. Had to remove lucky orange due to malfunctions, so happy with this.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now.

Using app

8 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 25, 2020

amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store

Store

AKINGS

Using app

3 months

Total reviews

7

Average rating

4.9

3 / 5 Share

Feb. 20, 2020

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

Using app

33 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 15, 2020

Cool app! you can see how your customer interact in your website and also see if there are problems while browsing.

Using app

About 13 hours

Total reviews

8

Average rating

5.0