All reviews

Rating Breakdown

  • 5
    86% (495 ratings)
  • 4
    9% (51 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 95% (550)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2020

This app gave me a new "set of eyes" on what our customers see when they visit the store. I really like how you can watch how they interact with and search your store. I wish you could view the sessions by clicking on a map; that would be a neat addition. Can't believe this app is free!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

Amazing! I can't believe this actually exist! Being able to see how my customers navigate my online boutique has realy helped me to better market my store .

Using app

8 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 7, 2020

Love it for the generous free plan! It works like a charm, highly recommended for beginners, very easy to use

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Absolutely love this app. Nothing is more useful than being able to optimize a website from seeing someone's exact movements and decisions on your website.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 31, 2020

This app is extremely useful. Shopify has very few good apps. The majority are a complete garbage made by people who don't know anything about business. But this App, however, is the opposite. It teaches you a lot about your clients and how they think and behave. It's mandatory to have it if you are serious about your business. I learned a lot just by observing the behaviors of my visitors, namely, the type of problems they face when visiting my shop through different devices, and how certain apps I installed behave when others use them. But this App can be improved. I don't need access to the entire world but only my target countries. The app could let me select only the countries I want, so I don't have to filter the clients on my own. I don't really need all the recordings. I also recommend recording only visitors that spend at least 2 minutes in the website. The "curious visitors" don't provide any useful information.

Using app

3 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 21, 2020

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

I think this app is going to be extremely helpful. Just downloaded it and already I'm seeing room for improvement on our navigation based on what people are searching for. Love that it's free!

Using app

23 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

It's a great app to view customer session to know how customer using the site, and it's totally FREE !! Need to have for your store

Using app

8 minutes

Total reviews

15

Average rating

4.7

5 / 5 Share

Jan. 19, 2020

Perfect! I get to see how my customers move through my store, what they're interested in and what they aren't! Highly recommend

Store

My Glam

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

Its probably the most under rated app. A definite must have if you've just launched an online store or in need of info regarding your current site.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help. Otherwise not bad. *** UPDATE Jason reached out to me with some good help, and things are fine now. For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at. Pay attention to what they are doing - we learned a lot.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! according to our records you've had just over 5000 sessions. We've reached out to you for more info!

5 / 5 Share

Jan. 15, 2020

This app has been helping to to see what is interesting for my customers who don’t always add to cart.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

A very useful/easy to use app. Would be good to see higher limits in the future. Removes some of the unknowns

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

Very easy to use and great insight into how to better serve our customer. Would certainly recommend to others.

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

This is great app. we are developing our shopify store and this is a nice tool to know what customers are looking for on our website. Not sure, if there is a limitation on the recordings per month.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Amazing! I'm able to view exactly where my customers are going on my site and figure out why I was having abandoned carts issue. Thanks so much for this app.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

nice app very helpful easy to install and enable, will keep using it in the future for analytical data

Using app

About 10 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

App does what it claims. Useful tool to see how potential customers are accessing and viewing our site.

Using app

13 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

We have just installed and enabled this app on our store - we did not encounter any issues during preliminary testing. So far, so good. Hopefully, this app would help identify areas of improvement on our website.

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

so far so good. this app gives you a lot of insight why customers are leaving your store. Hope next features include tips to optimize and more analytics on abandoning. Great job guys

Using app

About 3 hours

Total reviews

3

Average rating

5.0