Peek! ‑ Better Replay & Survey

Feb. 28, 2020

It's good having a working replay app. Had to remove lucky orange due to malfunctions, so happy with this.

Feb. 25, 2020

I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now.

Feb. 25, 2020

amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store

Feb. 20, 2020

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

Feb. 15, 2020

Cool app! you can see how your customer interact in your website and also see if there are problems while browsing.

Feb. 13, 2020

This app gave me a new "set of eyes" on what our customers see when they visit the store. I really like how you can watch how they interact with and search your store. I wish you could view the sessions by clicking on a map; that would be a neat addition. Can't believe this app is free!

Feb. 9, 2020

Amazing! I can't believe this actually exist! Being able to see how my customers navigate my online boutique has realy helped me to better market my store .

Feb. 7, 2020

Love it for the generous free plan! It works like a charm, highly recommended for beginners, very easy to use

Feb. 7, 2020

Absolutely love this app. Nothing is more useful than being able to optimize a website from seeing someone's exact movements and decisions on your website.

Jan. 31, 2020

This app is extremely useful. Shopify has very few good apps. The majority are a complete garbage made by people who don't know anything about business. But this App, however, is the opposite. It teaches you a lot about your clients and how they think and behave. It's mandatory to have it if you are serious about your business. I learned a lot just by observing the behaviors of my visitors, namely, the type of problems they face when visiting my shop through different devices, and how certain apps I installed behave when others use them. But this App can be improved. I don't need access to the entire world but only my target countries. The app could let me select only the countries I want, so I don't have to filter the clients on my own. I don't really need all the recordings. I also recommend recording only visitors that spend at least 2 minutes in the website. The "curious visitors" don't provide any useful information.

Jan. 21, 2020

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

Jan. 19, 2020

I think this app is going to be extremely helpful. Just downloaded it and already I'm seeing room for improvement on our navigation based on what people are searching for. Love that it's free!

Jan. 19, 2020

It's a great app to view customer session to know how customer using the site, and it's totally FREE !! Need to have for your store

Jan. 19, 2020

Perfect! I get to see how my customers move through my store, what they're interested in and what they aren't! Highly recommend

Jan. 19, 2020

Its probably the most under rated app. A definite must have if you've just launched an online store or in need of info regarding your current site.

Jan. 20, 2020

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help. Otherwise not bad. *** UPDATE Jason reached out to me with some good help, and things are fine now. For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at. Pay attention to what they are doing - we learned a lot.

Jan. 15, 2020

This app has been helping to to see what is interesting for my customers who don’t always add to cart.

Jan. 12, 2020

A very useful/easy to use app. Would be good to see higher limits in the future. Removes some of the unknowns

Jan. 12, 2020

Very easy to use and great insight into how to better serve our customer. Would certainly recommend to others.

Jan. 10, 2020

This is great app. we are developing our shopify store and this is a nice tool to know what customers are looking for on our website. Not sure, if there is a limitation on the recordings per month.