All reviews

Rating Breakdown

  • 5
    84% (2,280 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 6, 2021

Just got this app, but very impressed with their onboarding system. Well polished - excited to get started.

Store

ēlevō

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2021

The app is very useful. The customer care service is excellent. I talked with sally. She is very cooperative and generous. Solved my problem within 10 mins.

Store

BIBZON

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

awesome app easy to use appreciate a lot i would recommend this app for your business, staff is available to help

Using app

Over 2 years

Total reviews

11

Average rating

3.8

5 / 5 Share

Sept. 23, 2021

You need this app in your Shopify store this app helps me so much to check if I need to fix any pictures or anything I can do to convert.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

We have used this app for about 2 weeks now, and really love how it works. It has really helped us to look into our customers experience when browsing on our website as well as improve any glitches we may have had. Thank you great app!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Awesome app, excellent customer service. I was able to correct many things that were not showing up quite right on the website thanks to watching the replays. Thanks for the great app.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

toop, servizio clienti ottimo e app molto funzionale. risposte immediate per qualsiasi dubbio o chiarimento da parte degli sviluppatori

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app helped me identify a broken link in my ad that was negatively impacting my conversions. Thank you so much! Will definitely continue watching the customer interactions with my site!

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I just started using Replay Live but so far it has been nice! I am used to using FullStory so it will be interesting to see how Replay Live compares.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Great App and customer service.Great way to see what the customers are doing in your store . definitely recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Highly recommend you download this app! It helps me review and analyse the online store, and the cs is very good.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

ok love itttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

tihs app is very good for our business --------------------------------------------------- ---------

Store

Deporte

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2021

It's ok, im still trying to figure out the recorded session from my clients. I will be back once I get the hang of this app. Easy set up though

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!

Using app

5 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 16, 2021

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

Aug. 10, 2021

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 9, 2021

Just signed up for this app - The installation was easy, just like other Shopify apps. Looking forward to seeing the performance. I used Lucky Orange prior to switching to this app, so my expectations are high. I will share unbiased updated views on this app after I use this app for few days.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

I believe that using this app, I will be able to boost sales within my company! Looking forward to seeing all the features that come with the new app.

Using app

3 months

Total reviews

1

Average rating

5.0