All reviews

Rating Breakdown

  • 5
    97% (1,655 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,647)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2025

Great support. Fast and friendly

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 24, 2025

top.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

The best reporting and very friendly and helpful support team!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Customer service has been very responsive.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Adarsh was extremely professional and was amazing with all the help he gave me. Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

They always help quickly when problems arise. It's great that they can resolve things immediately, and the data is categorized for easy viewing.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I’ve been using Report Pundit with Shopify, and the level of customer support I’ve received has been exceptional. Their team is incredibly responsive, patient, and knowledgeable. I needed help building a detailed tax and payout report, and they not only understood exactly what I was after but also went above and beyond to customize it for my business. What really stands out is how fast they reply — no waiting around — and how they explain things clearly without any jargon. It feels like they genuinely want you to succeed with their app. If you’re looking for powerful reporting backed by truly first-class support, I can’t recommend Report Pundit enough. Easily one of the best app support experiences I’ve had on Shopify!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great app, easy to use and good customer service.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Powerful app with 10/10 customer service. If you cant find a column or varialble, the support staff can build customs ones for you, for free. Really good service.

Using app

12 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 21, 2025

it is very helpful

Store

APB

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2025

Excellent customer support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Can get every report one would need for a retail business

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Oct. 16, 2025

I’m extremely disappointed with this app. For 16 days I’ve been trying to get my report right. They kept promising they could fix it, but every time one issue was solved, another one appeared. Even during the free trial, they couldn’t get it to work properly. My accountant has been waiting for over two weeks, and still nothing works. It cost me a lot of time, energy, and frustration. After 16 days with no results, I’ve had enough. I’m deleting the app. Maybe this app works for very simple Excel exports, but if you need anything detailed or professional, don’t bother. It’s a waste of time.

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 15, 2025

Exceptional customer service and support. Always able to help me build super customized reports for my unique needs.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

one of the best apps, for reports and best service i have seen with shopify apps. if there is a special report you need they usually get it done straight away. can not recommend enough.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 14, 2025

When they say customer service, they mean it! If I get stuck on extracting the info I need, I just send over a request, they build out the report for me and send me a link. Meanwhile, I have gotten other work done while I wait, rather than even struggling with it. Spectacular app. I have not found a report that they couldn't create. I've never heard, oh so sorry... and that means a lot to me! I never thought I would pay for top tier, but now I can truly manage my business. Well worth it!

Using app

15 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 14, 2025

This app provides any report we need for accounting, inventory, sales and customers. If there isn't a report already created in the library, it is so easy to have a custom report built... it usually only takes minutes!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

This is the 4th or 5th Shopify store I have used and installed this app. Very easy to use but the customer service is what sends it over the top. 10/10 recommend

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

So far so good. I just started using this app and needed some help. Their online chat was phenomenal. The representative walked me through the steps and then did the finishing touches for me. I now have a saved report that I can use whenever I need it!

Store

AWALL

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Very helpful tool to see data Shopify doesn't give you access to natively. We can't live without it!

Using app

10 days

Total reviews

2

Average rating

5.0