Reputon Customer Reviews App

April 8, 2021

I used this app for more than a year. No problems. Works as described. Very happy with it! Thank you!

April 7, 2021

I used this app to get more reviews on google, they really help new customers to decide to go ahead and order. The app was super easy to install and to connect to Google and to Facebook. Looks great on the bottom of the front page of my site!

April 1, 2021

Great app and great service. Very easy to instal on our shop. Easy to received comments from clients.

March 31, 2021

I use this app to help me manage our customer feedback and it does it in a great way, Super recommend !!!

March 30, 2021

happy with it, works great. very easy to use. i would definitely recommend it. It does what it says.

March 18, 2021

Works porfectly. Would be great to receive notifications, whenever someone completed a review. Also automatic 'thank you' discount code would be a good trigger.

March 13, 2021

Great app designed to help reach out to your customers and gain reviews. Easy to use and very effective. Recommended

March 12, 2021

What a fantastic app! Helps convert unhappy customers to happy ones apart from getting us Google Reviews for our jewellery! Highly recommend this app - received 44 Google reviews in a matter of days which increases credibility and trust for our product!

March 8, 2021

It took a few minutes of getting acquainted with the layout but so far so good. Hope it helps my business.

March 7, 2021

Is awesome....you just leave it to work automatically and receive the feedbacks... I suggest it for every site

March 5, 2021

I just loaded it and have not had an opportunity to see the benefits yet, but am looking forward to it.

Feb. 25, 2021

I used this app to get more reviews and it really helps me to do so. It managed the reviews quite well.

Feb. 24, 2021

Thank you! Reputation always us to work with customers prior to emotion based negative feedback that revolves around issues our company has no control over.

Feb. 24, 2021

Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!

Feb. 21, 2021

worked within minutes! very impressed. still using the free trial but they sent emails to my old customers and they started leaving me reviews

March 6, 2021

Update: Following my review, developer updated app to prevent this from happening. Sent emails to previous orders without notifying us! Very Upsetting! Does not offer control over what it sends.

Feb. 17, 2021

So far so good! reviews are coming in - Positive and negative for us to help create a better user experience and provide a better product.

Feb. 16, 2021

Great app. I didn't realize it would email all customers from the past 2 months when launched. This led to some confusion...customers emailed because they didn't recently order anything.

Feb. 16, 2021

I turned this on and cant keep up with the review responses. Note, I was unaware that it would send out "BONUS" reviews to the previous two months of order. This led to a ton of reviews but also to customers calling thinking that we sent them out a new order. Overall, I have been happy with the product. Im still on the free plan and maybe available once I pay but it would be nice to eliminate a negative comment response. If they pick a unhappy smile face then it ends. Customers will reply to the negative section and expect that to be proof that they edited an order. Second, would like to set based on date. As a subscription business Id like to send customers that have been on for Day 35+.

Feb. 9, 2021

It seems easy to use this review application. Customers relationship are very important for an ecommerce.